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Customer Success Manager Healthtech Jobs (NOW HIRING)

Nirvana

Customer Success Manager

Manhattan, NY · On-site

$110K - $130K/yr

Customer Success Manager Nirvana is looking for a motivated and thoughtful Customer Success Manager ... Familiarity with healthcare or healthtech products * Exposure to onboarding or implementation ...

Flip CX

Customer Success Manager

Brooklyn, NY · On-site

$80K - $110K/yr

Customer Success Manager We are looking for a few customer success managers to join us. As a CSM ... Experience at an early-stage Healthtech or Retail tech company (Series A-C) * Familiarity with EHR ...

Neara

Customer Success Manager

Manhattan, NY · On-site

Return to jobs list Customer Success Manager Job type: Full Time · Department: Customer Success · ... in healthcare, healthtech, or high growth SaaS technology companies * You have experience ...

Kodex

The Role Kodex is seeking an experienced Customer Success Manager (CSM) to drive retention ... Background in a regulated industry -- fintech, legaltech, healthtech, or govtech * Series A / B ...

New

Flip

Customer Success Manager

New York, NY · On-site

TITLE: Customer Success Manager REPORTING TO : Director/Head of Customer Success LOCATION ... Experience at an early-stage Healthtech or Retail tech company (Series A-C) * Familiarity with EHR ...

OpenLoop

Enterprise Customer Success Manager

Enterprise Customer Success Manager OpenLoop is looking for an Enterprise Customer Success Manager ... HealthTech Experience: (Bonus) Familiarity with the nuances of healthcare delivery or clinical ...

OpenLoop

Strategic Customer Success Manager

Strategic Customer Success Manager OpenLoop is hiring a Strategic Customer Success Manager to join ... You use data to spot trends and build repeatable solutions, not one-offs. * Healthcare/HealthTech ...

Lawyer.com

Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...

Motivosity

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Verse Medical

Customer Success Manager

Manhattan, NY · On-site

$90K - $100K/yr

Core Skills & Experience: * 1-3 years in a customer success role in the software or healthtech ... Ability to manage ambiguity and competing priorities. * Experience using CRM software (e.g.

StarTech.com

Customer Success Manager

Chicago, IL

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

Seattle, WA · On-site

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com Ltd.

Customer Success Manager

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Verse Medical

Customer Success Manager

New York, NY · On-site

$90K - $100K/yr

Managing a portfolio of Verse accounts (clinic and hospital users). * Manage the handoff process ... Core Skills & Experience: * 1-3 years in a customer success role in the software or healthtech ...

Azeus Systems

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration ...

We Recruit

Customer Success Manager

Los Angeles, CA · On-site

Customer Success Manager We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building ...

Surge AI

Customer Success Manager

Customer Success Manager As a Customer Success Manager, you'll be the primary point of contact for our customers, responsible for nurturing relationships and ensuring customer success. You'll work ...

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Customer Success Manager Healthtech information

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$32.5K

$83.1K

$140K

How much do customer success manager healthtech jobs pay per year?

As of Sep 10, 2026, the average yearly pay for customer success manager healthtech in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Customer Success Manager Healthtech jobs?

For Customer Success Manager Healthtech jobs, the most frequently searched job titles are:

Infographic showing various Customer Success Manager Healthtech job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Manhattan, NY • On-site

Nirvana
Offices of Mental Health Practitioners • 1 - 10 employees
Learn more about Nirvanaexternal

$110K - $130K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Customer Success Manager

Nirvana is looking for a motivated and thoughtful Customer Success Manager to join our growing CS team. You'll own a book of business spanning SMB and select mid-market accounts, with growing ownership over your first few months and exposure to enterprise accounts through shadowing and support. You'll report to our Head of CS.

This role is ideal for someone with 1-2 years of experience independently owning a book of business who is comfortable operating at a more junior level while building toward a path to Enterprise CSM. You should be confident with the fundamentals and ready to grow into more complex accounts over time.

Location: NYC (in office 3 days per week). Candidates must be based in the New York City area. We are not able to consider remote applicants for this role.

What You'll Do

  • Gain exposure to Nirvana's customer journey, product, and playbooks, with growing account ownership within the first 3 months
  • Manage a book of approximately 70 accounts, including SMB and mid-market, with roughly half suited for self-service transition as you help standardize support
  • Own process development for the CS team, identifying gaps and building scalable, standardized workflows as the book of business grows
  • Partner with CS on reporting and analyses to support broader team initiatives
  • Guide customers through onboarding and implementation, ensuring smooth and successful go-lives
  • Monitor engagement and usage, surfacing insights to drive adoption and retention
  • Serve as a trusted advisor to your accounts, delivering product updates, best practices, and performance reporting
  • Shadow and support enterprise accounts as opportunities arise, building toward a path to Enterprise CSM
  • Advocate internally for customer needs and contribute to process improvements across the CS team
  • Independently triage and prioritize across a high-volume book

What We're Looking For

  • 1-2 years independently owning a book of business, as part of 2.5-4 years of overall experience in Customer Success, Account Management, or a related client-facing role (SaaS or healthtech experience is a plus)
  • Early-stage startup experience required, comfortable working independently in ambiguity
  • Strong organizational instincts and the ability to manage multiple accounts and competing priorities, with the ability to triage and prioritize independently
  • Passion for process development, with an eye for turning ambiguity into structure
  • Excellent communication and interpersonal skills, energized by helping customers succeed
  • Data-savvy with strong storytelling skills; intermediate Excel or Google Sheets, Metabase experience strongly preferred
  • Comfortable in customer engagement platforms like Salesforce
  • Based in NYC and excited to join our hybrid office 3 days a week

Strongly Preferred

  • Familiarity with healthcare or healthtech products
  • Exposure to onboarding or implementation processes

Compensation

Base salary range: $110,000-130,000 base, depending on experience. This role also includes a 10% variable compensation component on top of base.

How We Support You

  • Medical, dental, vision, and 401(k)
  • Hybrid, dog-friendly NYC office (3 days per week)
  • Unlimited PTO
  • $1,000 annual mental health and wellness benefit
  • Remote home office support
  • Equity compensation
  • Fully stocked office kitchen
  • Open-door, highly collaborative culture

Nirvana is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

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