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Customer Success Manager Edtech Jobs in Mobile, AL

Amteck, LLC

Project Manager

Theodore, AL

... success, client satisfaction, and team development. If you're a proven construction leader with ... Build and maintain strong client relationships while ensuring exceptional customer service * Manage ...

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All JobsCustomer Success Edtech JobsCustomer Success Manager Edtech JobsCustomer Success Manager Edtech Jobs in Mobile, AL

Customer Success Manager Edtech information

See Mobile, AL salary details

$32.3K

$82.4K

$138.9K

How much do customer success manager edtech jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer success manager edtech in Mobile, AL is $82,427.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $98,200.00 per year, depending on experience, location, and employer.

What is a customer success manager edtech?

A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.

What does a customer success manager edtech do?

A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.

What are the key skills and qualifications needed to thrive as a customer success manager edtech?

To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.

What are popular job titles related to Customer Success Manager Edtech jobs in Mobile, AL?

For Customer Success Manager Edtech jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager Edtech jobs in Mobile, AL look for?

The top searched job categories for Customer Success Manager Edtech jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Customer Success Manager Edtech jobs?

Cities near Mobile, AL with the most Customer Success Manager Edtech job openings:

Customer Success Manager Edtech jobs near you
Infographic showing various Customer Success Manager Edtech job openings in Mobile, AL as of July 2026, with employment types broken down into 74% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $82,427 per year, or $39.6 per hour.

Account Manager - State Farm Agent Team Member

Rachel Freeny - State Farm Agent

Mobile, AL • On-site

$50 - $70/hr

Other

Retirement, PTO

Re-posted 2 days ago

Job description

Benefits:
  • 401(k) matching
  • Paid time off
  • Signing bonus
Role Description:

As Account Manager - State Farm Agent Team Member for Rachel Freeny - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities:
  • Develop and maintain customer relationships to drive retention and growth.
  • Conduct policy reviews and provide recommendations to customers.
  • Oversee the resolution of complex customer issues.
  • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
Qualifications:
  • Experience in insurance sales or account management preferred.
  • Leadership and interpersonal skills.
  • Proven track record of meeting sales targets.
  • Willingness to engage in sales conversations.
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