Appleton, WI · On-site
Our software was built in Madison, WI and we are now growing across the US! We're expanding our internal customer success team to support our growing customers. Do you have a caring profile and like ...
Appleton, WI · On-site
Our software was built in Madison, WI and we are now growing across the US! We're expanding our internal customer success team to support our growing customers. Do you have a caring profile and like ...
Verona, WI · On-site
$55 - $75/hr
Project management responsibilities will also be part of the role, ensuring a timely and successful ... Keys to success in this role will be strong communication, professional relationship-building, and ...
Verona, WI · On-site
$55 - $75/hr
Project management responsibilities will also be part of the role, ensuring a timely and successful ... Keys to success in this role will be strong communication, professional relationship-building, and ...
Verona, WI · On-site
Project management responsibilities will also be part of the role, ensuring a timely and successful ... Keys to success in this role will be strong communication, professional relationship-building, and ...
Verona, WI · On-site
Project management responsibilities will also be part of the role, ensuring a timely and successful ... Keys to success in this role will be strong communication, professional relationship-building, and ...
WI · On-site
$65 - $85/hr
We are seeking a customer-centric, detailed-oriented Customer Success Manager, Payments to join our ... Experience working with or supporting K-12 schools, districts, or EdTech platforms is strongly ...
New
WI · On-site
$120 - $180/hr
Customer Experience - Executive Customer Success Manager Indiana, USA Aline is the bridge between senior care and technology, built to strengthen connection where it matters most. Our all-in-one ...
New
As a Customer Success Manager, you will drive the strategic health and growth of a portfolio of high-value customers, serving as a trusted advisor throughout the post-implementation customer journey.
As a Customer Success Manager, you will drive the strategic health and growth of a portfolio of high-value customers, serving as a trusted advisor throughout the post-implementation customer journey.
WI · On-site
$51.38 - $74.22/hr
Als Customer Success Manager (DACH) werk je vanuit ons kantoor in hartje Leuven (België) en ben je hét aanspreekpunt voor onze Duitstalige klanten in de DACH-regio. Klinkt dit als iets voor jou?
New
Madison, WI · On-site
$95 - $130/hr
As a Customer Success Manager, you will drive the strategic health and growth of a portfolio of high-value customers, serving as a trusted advisor throughout the post-implementation customer journey.
Madison, WI · On-site
$95 - $130/hr
As a Customer Success Manager, you will drive the strategic health and growth of a portfolio of high-value customers, serving as a trusted advisor throughout the post-implementation customer journey.
WI · On-site
$140 - $190/hr
Your mission At UiPath, Customer Success Managers (CSMs) are strategic advisors and executors, responsible for helping healthcare customers realize measurable business outcomes through agentic ...
Madison, WI · On-site
$110 - $160/hr
Customer Success Manager - Public Sector At Findhelp, we've built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their ...
Madison, WI · On-site
$110 - $160/hr
Customer Success Manager - Public Sector At Findhelp, we've built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their ...
WI · On-site
$52 - $75/hr
Experience in customer success, project management, account management or operations is a plus. What we offer * A full-time role based at our office in Kortrijk, combined with remote work options.
New
WI · On-site
$65 - $89/hr
The Opportunity The 3PL Operations Customer Success Manager acts as the crucial operational bridge between Flexport's e-commerce and retail clients and our warehouse fulfillment teams. You ensure SLA ...
WI · On-site
$90 - $150/hr
Senior Customer Success Manager, Mid-Market - Texas , you will lead critical partnerships across ... EdTech (understanding TEA/SBOE dynamics) to be considered for this role. Responsibilities In this ...
WI · On-site
$90 - $150/hr
Senior Customer Success Manager, Mid-Market - Texas , you will lead critical partnerships across ... EdTech (understanding TEA/SBOE dynamics) to be considered for this role. Responsibilities In this ...
WI · On-site
$90 - $130/hr
Senior Customer Success Manager, Mid-Market - Texas , you will lead critical partnerships across ... EdTech (understanding TEA/SBOE dynamics) to be considered for this role. Responsibilities In this ...
WI · On-site
$90 - $130/hr
Senior Customer Success Manager, Mid-Market - Texas , you will lead critical partnerships across ... EdTech (understanding TEA/SBOE dynamics) to be considered for this role. Responsibilities In this ...
Oregon, WI · On-site
$86 - $138/hr
Your Impact The Justice Senior Customer Success Manager will work with Axon Justice's largest Prosecutor and Public Defender customers to build long-term, strategic partnerships. You will work ...
Oregon, WI · On-site
$86 - $138/hr
Your Impact The Justice Senior Customer Success Manager will work with Axon Justice's largest Prosecutor and Public Defender customers to build long-term, strategic partnerships. You will work ...
Oregon, WI · On-site
$86 - $138/hr
Your Impact The Justice Senior Customer Success Manager will work with Axon Justice's largest Prosecutor and Public Defender customers to build long-term, strategic partnerships. You will work ...
Oregon, WI · On-site
$86 - $138/hr
Your Impact The Justice Senior Customer Success Manager will work with Axon Justice's largest Prosecutor and Public Defender customers to build long-term, strategic partnerships. You will work ...
As a Senior Customer Success Manager , you will lead the strategic health and growth of high-value customers, bridging the gap between executive strategy and tactical execution. You will own the ...
As a Senior Customer Success Manager , you will lead the strategic health and growth of high-value customers, bridging the gap between executive strategy and tactical execution. You will own the ...
Description SENIOR CUSTOMER SUCCESS MANAGER (Central Region) Location: Remote, USA Employment Type: Full-Time Benefits Offered: Vision, Medical, Life, Dental, 401K Gross annual base salary: USD 114 ...
Description SENIOR CUSTOMER SUCCESS MANAGER (Central Region) Location: Remote, USA Employment Type: Full-Time Benefits Offered: Vision, Medical, Life, Dental, 401K Gross annual base salary: USD 114 ...
SENIOR CUSTOMER SUCCESS MANAGER (Central Region) Location: Remote, USA Employment Type: Full-Time Benefits Offered: Vision, Medical, Life, Dental, 401K Gross annual base salary: USD 114,000-148,000 ...
SENIOR CUSTOMER SUCCESS MANAGER (Central Region) Location: Remote, USA Employment Type: Full-Time Benefits Offered: Vision, Medical, Life, Dental, 401K Gross annual base salary: USD 114,000-148,000 ...
Oregon, WI · On-site
$100 - $166/hr
Sprinklr's Customer Success Managers (CSMs) align highly skilled expertise, thought leadership and program management to align Sprinklr solutions to customers biggest challenges. With a bias towards ...
Oregon, WI · On-site
$100 - $166/hr
Sprinklr's Customer Success Managers (CSMs) align highly skilled expertise, thought leadership and program management to align Sprinklr solutions to customers biggest challenges. With a bias towards ...
A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.
A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.
To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.
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