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Customer Success Manager Cybersecurity Jobs in Dothan, AL

Saia

Part Time Customer Care Specialist

Dothan, AL · On-site

$20.75 - $24.95/hr

... management and government representatives; and accurately complete various documents, reports and ... Pay Rate: $20.75 - $24.95 per hour, based on experience Benefits At Saia, your success is our ...

Buffalo Rock Company

Area Development Coordinator

Dothan, AL · On-site

$39K - $53K/yr

Buffalo Rock manages the best alcoholic and non-alcoholic beverage portfolio in the country, which ... Live Buffalo Rock's Core Values: o Committed to serving our communities. o Customer success drives ...

Kentucky Fried Chicken

Assistant Manager

Dothan, AL · On-site

The Assistant Manager role provides a training ground for restaurant management. As your leadership ... environment Success Factors: * Leads by example with high standards in customer service ...

Kentucky Fried Chicken

Assistant Manager

Dothan, AL · On-site

DESCRIPTION The Assistant Manager role provides a training ground for restaurant management. As ... environment Success Factors: * Leads by example with high standards in customer service ...

Kentucky Fried Chicken

Assistant Manager

Dothan, AL · On-site

The Assistant Manager role provides a training ground for restaurant management. As your leadership ... environment Success Factors: * Leads by example with high standards in customer service ...

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Showing results 21-40

All JobsCustomer Success Cybersecurity JobsCustomer Success Manager Cybersecurity JobsCustomer Success Manager Cybersecurity Jobs in Dothan, AL

Customer Success Manager Cybersecurity information

See Dothan, AL salary details

$29.5K

$75.5K

$127.3K

How much do customer success manager cybersecurity jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer success manager cybersecurity in Dothan, AL is $75,512.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,100.00 and $90,000.00 per year, depending on experience, location, and employer.

What does a customer success manager in cybersecurity do?

A Customer Success Manager (CSM) in Cybersecurity helps clients maximize the value of cybersecurity products and services by ensuring effective onboarding, ongoing support, and proactive problem-solving. They act as a trusted advisor, guiding customers on best practices, product features, and strategies to enhance their security posture. CSMs also collaborate with technical teams to address customer concerns, promote product adoption, and contribute to customer retention and satisfaction. Ultimately, they help ensure that clients achieve their cybersecurity goals and experience a positive return on their investment.

What are the key skills and qualifications needed to thrive as a customer success manager in cybersecurity?

To thrive as a Customer Success Manager in Cybersecurity, you need a solid understanding of cybersecurity concepts, client relationship management, and typically a bachelor's degree in a related field. Familiarity with security platforms, CRM systems (like Salesforce), and certifications such as CSM or CISSP can be highly beneficial. Outstanding communication, problem-solving abilities, and a proactive approach to customer engagement are essential soft skills. These competencies ensure that clients are supported, secure, and satisfied, driving long-term retention and success in a rapidly evolving security landscape.

How does a customer success manager in cybersecurity typically collaborate with technical and sales teams to ensure client satisfaction?

As a Customer Success Manager in cybersecurity, you act as a bridge between clients, technical support, and sales teams. You regularly coordinate with technical experts to address clients’ security concerns and ensure their solutions are properly implemented. Simultaneously, you work closely with sales to identify upsell opportunities and communicate client feedback. This cross-functional collaboration is essential for delivering a seamless customer experience and driving long-term client retention.

What is the difference between Customer Success Manager Cybersecurity vs Technical Account Manager Cybersecurity?

AspectCustomer Success Manager CybersecurityTechnical Account Manager Cybersecurity
Primary FocusCustomer retention, onboarding, and satisfactionTechnical support, issue resolution, and product optimization
Required SkillsCustomer relationship management, communication, cybersecurity knowledgeTechnical expertise, troubleshooting, cybersecurity certifications
Work EnvironmentCustomer-facing, account management teamsTechnical support teams, client sites, or remote
CertificationsCustomer success or cybersecurity certifications (e.g., CCSK)Technical cybersecurity certifications (e.g., CISSP, CEH)

While both roles involve cybersecurity and client interaction, the Customer Success Manager Cybersecurity primarily focuses on maintaining customer relationships and ensuring satisfaction, whereas the Technical Account Manager Cybersecurity emphasizes technical support and resolving security issues. Both roles require cybersecurity knowledge but differ in their core responsibilities and skill sets.

What job categories do people searching Customer Success Manager Cybersecurity jobs in Dothan, AL look for?

The top searched job categories for Customer Success Manager Cybersecurity jobs in Dothan, AL are:

What cities near Dothan, AL are hiring for Customer Success Manager Cybersecurity jobs?

Cities near Dothan, AL with the most Customer Success Manager Cybersecurity job openings:

Customer Success Manager Cybersecurity jobs near you

Part Time Customer Care Specialist

Saia

Dothan, AL • On-site

$20.75 - $24.95/hr

Part-time

This job post has expired 2 days ago. Applications are no longer accepted.

Key responsibilities

  • Prepares, prints, scans, and organizes documentation for terminal operations and dispatch.

  • Maintains accurate filing and recordkeeping systems for shipments and terminal records.

  • Handles inbound calls and emails to provide timely resolution and a positive customer experience.

Job description

hours Monday thru Friday 13:00-17:00
Ready To Go Further?
Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel it in the support you get on day one - from leadership and from your team. A job with Saia is packed with opportunity - from learning new skills and advancing to competitive compensation and great benefits. It's all here and it's exactly what going further is all about.
Position Summary
Supports terminal operations through clerical and customer service activities while ensuring shipment documentation is accurate, organized and properly processed. Contributes to smooth daily operations by assisting with paperwork, recordkeeping and basic service requests.
Major Tasks and Responsibilities
  • Prepares, prints, scans, and organizes documentation for terminal operations and dispatch.
  • Maintains accurate filing and recordkeeping systems for shipments and terminal records.
  • Bundles and distributes paperwork for outbound shipments in coordination with operations staff.
  • Reviews outbound load paperwork to ensure accuracy before dispatch.
  • Handles inbound calls and emails to provide timely resolution and a positive customer experience.
  • Arranges dock pickups and dock drops for customers in coordination with operations staff.
  • Provides assistance and support to internal and external drivers for the line haul department.
  • Identifies paperwork or process issues, escalating as needed to prevent delays, and assists with administrative projects or special tasks as assigned.

Minimum Qualifications
  • Must be at least 18 years of age.
  • High school diploma or GED.
  • Authorized to work in the United States.
  • Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position.

Preferred Qualifications
  • Transportation, customer service, or related experience.
  • Working knowledge of Microsoft Office.

Work Conditions and Physical Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Works primarily in a terminal office environment with frequent computer and phone use.
  • Sits for extended periods while performing data entry and administrative tasks.
  • Walks through warehouse and dock areas as needed, with exposure to noise, dust, and varying temperatures.
  • Communicates regularly with drivers, coworkers, and customers in person, by phone, and electronically.
  • Occasionally lifts or carries office supplies or small packages up to 20 pounds.
  • May be required to wear safety gear such as high-visibility vests, hearing protection, or safety footwear in operational areas.
  • Work hours may extend beyond the standard schedule during peak periods or to resolve service issues.

Pay Rate: $20.75 - $24.95 per hour, based on experience
Benefits
At Saia, your success is our success! That's why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won't go unnoticed.
Make Your Move
At Saia, our people are the reason we've been successful for over a century in the industry. Together, we've created a positive culture that's driven by our core values - like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we're always looking for more collaborative and motivated individuals to join our team. So, if you're ready to put your career on a solid path, let's go further.
Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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