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Customer Success Manager Csm Jobs (NOW HIRING)

Trivium LLC

Customer Success Manager

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type ...

E-Solutions

Customer Success Manager

Encino, CA · On-site

Customer Success Manager - UiPath Experience: 5-12 Years Role Overview The Customer Success Manager (CSM) - UiPath is responsible for ensuring customers achieve maximum value and business outcomes ...

Rocket

Senior Customer Success Manager - Mobius

Senior Customer Success Manager (CSM) It's fun to work in a company where people truly BELIEVE in what they're doing! The Senior Customer Success Manager (CSM) is a strategic leader within the ...

Arcadia

Customer Success Manager

The CSM displays an intimate understanding of Arcadia functionality and can marry this ... Customer Success Manager: 5+ * Bachelor's degree in IT or related technical field (Computer Science ...

Duarte

Customer Success Manager

Customer Success Manager (CSM) At Duarte, we've shaped how the world's most influential leaders and brands communicate since 1988. Empathy sits at the core of everything we create the ability to know ...

Calabrio

Customer Success Manager

Customer Success Manager The Customer Success Manager (CSM) on the Branch Workforce Solutions team will manage some of the largest banking accounts in North America. This is a strategic role that ...

Humata Health

Customer Success Manager

Winter Park, FL · On-site

Customer Success Manager (CSM) Humata Health Inc. is seeking a dynamic and results-driven Customer Success Manager (CSM) to join our team. As a CSM, you will play a pivotal role in ensuring the ...

Sisense

Customer Success Manager

Commercial Customer Success Manager (CSM) Sisense is a leading AI-powered Analytics Platform as a Service (AnPaaS) that empowers product teams and developers to embed conversational, predictive, and ...

Wolters Kluwer

Customer Success Manager

Dover, DE · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Saint Cloud, MN · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Monsey, NY · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Riverwoods, IL · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Victoria, MN · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Cary, NC · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

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Customer Success Manager Csm information

See salary details

$32.5K

$83.1K

$140K

How much do customer success manager csm jobs pay per year?

As of Sep 9, 2026, the average yearly pay for customer success manager csm in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Manager Csm vs Account Manager?

AspectCustomer Success Manager (CSM)Account Manager
Primary FocusCustomer retention, onboarding, and successSales, upselling, and account growth
Work EnvironmentPost-sales customer support teamsSales and client relationship teams
Required CredentialsCustomer service skills, industry knowledgeSales experience, negotiation skills
Industry UsageTech, SaaS, subscription servicesTech, SaaS, professional services

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily handle sales and account growth. Understanding these differences helps organizations assign the right roles for customer success and revenue expansion.

What cities are hiring for Customer Success Manager Csm jobs?

Cities with the most Customer Success Manager Csm job openings:

What states have the most Customer Success Manager Csm jobs?

States with the most job openings for Customer Success Manager Csm jobs include:

What are popular job titles related to Customer Success Manager Csm jobs?

For Customer Success Manager Csm jobs, the most frequently searched job titles are:

Infographic showing various Customer Success Manager Csm job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Remote

Trivium LLC
See more jobs at Trivium LLCexternal

$3.5K - $7.0K/mo

Other

Re-posted 25 days ago

Job description

Customer Success Manager (CSM) – Remote

Location: Remote — US, UK or Canada (native-level American English - mandatory)
Salary: $3,500–$7,000 per month, based on experience
Employment Type: Full-Time

Key Responsibilities
  • Onboard new clients following the sales process and introduce them to our services.
  • Serve as the main point of contact for clients, providing guidance, updates, and support.
  • Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO)
  • Ensure client retention by proactively addressing issues and providing solutions.
  • Collaborate with internal teams (marketing, fulfillment, operations) to meet client goals.
  • Track and report on client progress and performance metrics.
  • Escalate issues as needed and manage difficult client interactions with confidence and professionalism
  • Contribute to process improvements and build out SOPs for the CSM function.
  • Mentor future CSM team members as the department grows.

Requirements

Required:

  • 3+ years of experience as a Customer Success Manager, Account Manager, or Client Success Specialist, preferably in a marketing agency environment.
  • Strong understanding of digital marketing, SEO, and social media advertising, including Facebook Ads.
  • Excellent communication, negotiation, and client management skills.
  • Ability to handle challenging client situations with professionalism and assertiveness.
  • Experience with tools like GoHighLevel, Asana, Slack, and other CRM/project management tools.
  • Highly proactive, detail-oriented, and able to work independently.
  • Passionate about delivering high-quality client results.

Preferred:

  • Experience working with contractors or service-based clients.
  • Leadership experience or interest in growing into a senior CSM role.

Benefits

Why Join Us
  • Fully remote work with flexible schedule within Eastern Time.
  • Opportunity to build and lead your own team in the future.
  • Exposure to high-level client success and agency operations.
  • Supportive, fun, and high-energy team culture.
  • Opportunity to shape processes and make the role your own.

Apply