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Customer Success Manager Csm Jobs (NOW HIRING)

Trivium

Client Success Manager

Austin, TX · Remote

$2.5K - $4.5K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US or Canada (or international with native-level American English - mandatory ) Salary: $2,500-$4,500 per month, based on experience ...

Trivium

Client Success Manager

Austin, TX · On-site +1

$2.5K - $4.5K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US or Canada (or international with native-level American English - mandatory ) Salary: $2,500-$4,500 per month, based on experience ...

Trivium

Client Success Manager

Miami, FL · Remote

$2.5K - $4.5K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US or Canada (or international with native-level American English - mandatory ) Salary: $2,500-$4,500 per month, based on experience ...

Trivium

Client Success Manager

Miami, FL · Remote

$2.5K - $4.5K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US or Canada (or international with native-level American English - mandatory ) Salary: $2,500-$4,500 per month, based on experience ...

Transmit Security

Customer Success Manager

As a Customer Success Manager (CSM) in Transmit Security, you will work closely with our customers, build strategic relationships with them, and help them achieve their business goals as a trusted ...

Checkmate

Senior Customer Success Manager (CSM)

The Role We're hiring a Customer Success Manager to own our brand relationships from the first day of onboarding through renewal and expansion. You'll be the person brands trust to make Checkmate ...

Transflo

Customer Success Manager

The Customer Success Manager (CSM) is responsible for customer retention and loyalty and upsell to the Transflo product and services suite. The CSM interacts closely with: sales, operations and ...

KWI

Sr Customer Success Manager

Melville, NY · On-site

$110K/yr

Sr Customer Success Manager Department: Customer Experience Employment Type: Full Time Location ... The Senior CSM will act as a trusted advisor to customers, aligning KWI's solutions to their ...

IDT

Customer Success Manager

San Jose, CA

$29K/yr

The Customer Success Manager (CSM) is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The ideal candidate must possess a natural ability to foster ...

SWBC

Customer Success Manager

Grand Rapids, MI

A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ... As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ...

SWIVEL

Customer Success Manager

San Antonio, TX

A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ... As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ...

SWBC

Customer Success Manager

San Antonio, TX

A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ... As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ...

Nextpoint

Client Success Manager (CSM)

Chicago, IL · Hybrid

$20K - $25K/mo

CLIENT SUCCESS MANAGER (CSM) Hybrid (2-3 days onsite) Reports to: Director of Client Success Salary ... Develop and execute strategic engagement plans tailored to each customer's business objectives and ...

IDT Inc

Customer Success Manager

San Jose, CA · On-site

$29K/yr

The Customer Success Manager (CSM) is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The ideal candidate must possess a natural ability to foster ...

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All JobsCustomer Success Manager Csm Jobs

Customer Success Manager Csm information

See salary details

$32.5K

$83.1K

$140K

How much do customer success manager csm jobs pay per year?

As of Jun 23, 2026, the average yearly pay for customer success manager csm in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Manager Csm vs Account Manager?

AspectCustomer Success Manager (CSM)Account Manager
Primary FocusCustomer retention, onboarding, and successSales, upselling, and account growth
Work EnvironmentPost-sales customer support teamsSales and client relationship teams
Required CredentialsCustomer service skills, industry knowledgeSales experience, negotiation skills
Industry UsageTech, SaaS, subscription servicesTech, SaaS, professional services

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily handle sales and account growth. Understanding these differences helps organizations assign the right roles for customer success and revenue expansion.

What cities are hiring for Customer Success Manager Csm jobs? Cities with the most Customer Success Manager Csm job openings:
What states have the most Customer Success Manager Csm jobs? States with the most job openings for Customer Success Manager Csm jobs include:
Client Success Manager

Client Success Manager

Trivium

Austin, TX • Remote

$2.5K - $4.5K/mo

Full-time

Posted 11 days ago

Job description

Customer Success Manager (CSM) – Remote

Location: Remote — US or Canada (or international with native-level American English - mandatory)
Salary: $2,500–$4,500 per month, based on experience
Employment Type: Full-Time

Key Responsibilities
  • Onboard new clients following the sales process and introduce them to our services.
  • Serve as the main point of contact for clients, providing guidance, updates, and support.
  • Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO)
  • Ensure client retention by proactively addressing issues and providing solutions.
  • Collaborate with internal teams (marketing, fulfillment, operations) to meet client goals.
  • Track and report on client progress and performance metrics.
  • Escalate issues as needed and manage difficult client interactions with confidence and professionalism
  • Contribute to process improvements and build out SOPs for the CSM function.
  • Mentor future CSM team members as the department grows.

Requirements

Required:

  • 3+ years of experience as a Customer Success Manager, Account Manager, or Client Success Specialist, preferably in a marketing agency environment.
  • Strong understanding of digital marketing, SEO, and social media advertising, including Facebook Ads.
  • Excellent communication, negotiation, and client management skills.
  • Ability to handle challenging client situations with professionalism and assertiveness.
  • Experience with tools like GoHighLevel, Asana, Slack, and other CRM/project management tools.
  • Highly proactive, detail-oriented, and able to work independently.
  • Passionate about delivering high-quality client results.

Preferred:

  • Experience working with contractors or service-based clients.
  • Leadership experience or interest in growing into a senior CSM role.

Benefits

Why Join Us
  • Fully remote work with flexible schedule within Eastern Time.
  • Opportunity to build and lead your own team in the future.
  • Exposure to high-level client success and agency operations.
  • Supportive, fun, and high-energy team culture.
  • Opportunity to shape processes and make the role your own.