Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the ... We help growing and mid-market companies transform their operations by implementing Odoo ERP--the ...
Orlando, FL · On-site
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the ... We help growing and mid-market companies transform their operations by implementing Odoo ERP--the ...
Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries ... Guide end-users through the implementation of automated systems, ensuring seamless integration with ...
Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries ... Guide end-users through the implementation of automated systems, ensuring seamless integration with ...
You will be responsible for owning the post-sale customer journey, from pre-implementation through ... Regularly review customer success plans with stakeholders to adjust strategies as needed. * Co-lead ...
You will be responsible for owning the post-sale customer journey, from pre-implementation through ... Regularly review customer success plans with stakeholders to adjust strategies as needed. * Co-lead ...
Orlando, FL · On-site +1
... Customer Success Manager who is passionate about helping customers achieve their goals using our ... Your role will involve the onboarding and implementation of new clients, understanding their unique ...
Orlando, FL · On-site +1
... Customer Success Manager who is passionate about helping customers achieve their goals using our ... Your role will involve the onboarding and implementation of new clients, understanding their unique ...
Orlando, FL · On-site
Conduct root cause analysis and partner cross-functionally to implement corrective actions and ... customer success, transportation, supply chain, operations, or business process management ...
Orlando, FL · On-site
Conduct root cause analysis and partner cross-functionally to implement corrective actions and ... customer success, transportation, supply chain, operations, or business process management ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Guide end-users through the implementation of automated systems, ensuring seamless integration with ...
Quick apply
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Guide end-users through the implementation of automated systems, ensuring seamless integration with ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Guide end-users through the implementation of automated systems, ensuring seamless integration with ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Guide end-users through the implementation of automated systems, ensuring seamless integration with ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Guide end-users through the implementation of automated systems, ensuring seamless integration with ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Guide end-users through the implementation of automated systems, ensuring seamless integration with ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Guide end-users through the implementation of automated systems, ensuring seamless integration with ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Guide end-users through the implementation of automated systems, ensuring seamless integration with ...
... Customer Success Manager who is passionate about helping customers achieve their goals using our ... Your role will involve the onboarding and implementation of new clients, understanding their unique ...
... Customer Success Manager who is passionate about helping customers achieve their goals using our ... Your role will involve the onboarding and implementation of new clients, understanding their unique ...
Customer Success Associate SubBase is a centralized technology platform simplifying outdated ... implementation) on behalf of enterprise accounts to resolve issues quickly. • Join onsite ...
Customer Success Associate SubBase is a centralized technology platform simplifying outdated ... implementation) on behalf of enterprise accounts to resolve issues quickly. • Join onsite ...
Conduct root cause analysis and partner cross-functionally to implement corrective actions and ... customer success, transportation, supply chain, operations, or business process management ...
Conduct root cause analysis and partner cross-functionally to implement corrective actions and ... customer success, transportation, supply chain, operations, or business process management ...
About the role Subbase is looking for a Customer Success Associate to support our enterprise ... implementation) on behalf of enterprise accounts to resolve issues quickly. • Join onsite ...
About the role Subbase is looking for a Customer Success Associate to support our enterprise ... implementation) on behalf of enterprise accounts to resolve issues quickly. • Join onsite ...
Fort Lauderdale, FL · On-site +1
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
Fort Lauderdale, FL · On-site +1
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
Fort Lauderdale, FL · On-site
$70 - $90/hr
Customer success or customer support in a SaaS environment ... Product support or technical customer careEdTech platform support or implementation * Strong ...
Fort Lauderdale, FL · On-site
$70 - $90/hr
Customer success or customer support in a SaaS environment ... Product support or technical customer careEdTech platform support or implementation * Strong ...
Maitland, FL · On-site
The CSMs partner with the customer to maximize adoption and to ensure that they get all the help they need to quickly get business outcomes after implementation of our solutions. Customer Success ...
Maitland, FL · On-site
The CSMs partner with the customer to maximize adoption and to ensure that they get all the help they need to quickly get business outcomes after implementation of our solutions. Customer Success ...
Winter Park, FL · On-site
Customer Success Manager (CSM) Humata Health Inc. is seeking a dynamic and results-driven Customer ... Own and nurture relationships with assigned customers to ensure seamless onboarding, implementation ...
Winter Park, FL · On-site
Customer Success Manager (CSM) Humata Health Inc. is seeking a dynamic and results-driven Customer ... Own and nurture relationships with assigned customers to ensure seamless onboarding, implementation ...
The CSMs partner with the customer to maximize adoption and to ensure that they get all the help they need to quickly get business outcomes after implementation of our solutions. Customer Success ...
The CSMs partner with the customer to maximize adoption and to ensure that they get all the help they need to quickly get business outcomes after implementation of our solutions. Customer Success ...
Tampa, FL · On-site
Customer Success Manager Responsibilities for the Customer Success Manager * Owns the health ... implementation, and consulting, preferred * Demonstrated leadership abilities and achievement ...
New
Tampa, FL · On-site
Customer Success Manager Responsibilities for the Customer Success Manager * Owns the health ... implementation, and consulting, preferred * Demonstrated leadership abilities and achievement ...
New
Orlando, FL · On-site
The Customer Success Manager (CSM) is responsible for helping Microvellum and INNERGY Engineering ... Serve as the primary post-implementation relationship owner for a portfolio of Microvellum and ...
Orlando, FL · On-site
The Customer Success Manager (CSM) is responsible for helping Microvellum and INNERGY Engineering ... Serve as the primary post-implementation relationship owner for a portfolio of Microvellum and ...
| Aspect | Customer Success Implementation | Customer Support Specialist |
|---|---|---|
| Primary Focus | Implementing and onboarding customers to ensure successful product adoption | Providing technical support and resolving customer issues post-sale |
| Required Skills | Project management, onboarding, product training | Troubleshooting, communication, technical knowledge |
| Work Environment | Customer onboarding teams, implementation projects | Help desks, support centers |
| Common Certifications | Customer success certifications, product training | IT support certifications, technical training |
Customer Success Implementation focuses on onboarding and ensuring customers successfully adopt products, often involving project management. Customer Support Specialists handle ongoing technical issues and troubleshooting. While both roles require technical knowledge and customer communication skills, their core responsibilities differ in scope and phase of the customer journey.
The most popular types of Customer Success Implementation jobs in Florida are:
Cities in Florida with the most Customer Success Implementation job openings:
$15K - $25K/mo
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Re-posted 24 days ago
Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies transform their operations by implementing Odoo ERP—the most complete all-in-one business management platform. As our US client base expands, we are seeking a proactive Customer Success Manager to own post-go-live relationships, retention, renewal strategy, support coordination, and expansion readiness.
Mission
As a Customer Success Manager at Captivea, your mission is to ensure the long-term success and satisfaction of clients after they go live on Odoo. You will build strategic relationships with customers, oversee renewal cycles, manage support escalations, and identify opportunities for solution optimization and future expansion.
Your work ensures clients remain healthy, supported, and positioned for continued growth with Odoo and Captivea.
What You Will Do
Own client relationships post implementation.
Manage renewals & retention.
Coordinate support & issue resolution.
Identify & influence expansion.
Who We Are Looking For
Experience- 2–5 years in customer success, account management, support management, or similar client-facing roles. Experience in SaaS, ERP, consulting, or software implementation environments is a strong plus.
Mindset- Empathetic, structured, and relationship-driven. Strong communicator capable of executive-level conversations. Proactive problem-solver who can manage customer needs before they escalate. Organized, reliable, and comfortable owning multiple accounts in parallel.
Huge Plus- Experience with Odoo, NetSuite, SAP, Microsoft Dynamics, or other ERP platforms. Technical or functional understanding of business processes (finance, operations, supply chain, etc.).
Compensation
Base Salary: $70,000 – $85,000 Variable Compensation: $15,000 – $25,000 On-Target Earnings (OTE): $90,000 – $110,000
Success Metrics
You will be measured by: - Renewal execution (timeliness and accuracy). - Client retention rate. - Support margin (efficiency of support utilization). - Expansion pipeline creation
Office address
CAPTIVEA USA 4031 Avalon Park East Boulevard Orlando, FL 32828
What We OfferStimulating and dynamic work environment
Work with a passionate and dedicated team
Training and support throughout the employee's career
SEND YOUR APPLICATION!
