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Customer Success Implementation Manager Jobs in Missouri

We are currently looking to hire a Customer Success Specialist who is focused on building relationships and managing a book of business including some of our largest customers. Our Customer Success ...

ABOUT THE POSITION We are currently looking to hire a Customer Success Specialist who is focused on building relationships and managing a book of business including some of our largest customers. Our ...

... Implementation, and Customer Solutions teams. * Familiarity with Salesforce or comparable CRM ... Opportunity to contribute to customer success strategy, playbooks, and process improvements.

ABOUT THE POSITION We are currently looking to hire a Customer Success Specialist who is focused on building relationships and managing a book of business including some of our largest customers. Our ...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Customer Success based in Netherlands. This is a high ...

Customer Success Coordinator

Louisiana, MO ยท Remote

$25 - $26.50/hr

As the Customer Success Coordinator will help manage incoming requests from customers, coordinate ... SaaS implementation experience a plus * Medicare industry knowledge a plus What we offer: * Culture ...

Customer Success Coordinator

Louisiana, MO ยท Remote

$25 - $26.50/hr

As the Customer Success Coordinator will help manage incoming requests from customers, coordinate ... SaaS implementation experience a plus * Medicare industry knowledge a plus What we offer: * Culture ...

New

Customer Success Associate

Clayton, MO ยท On-site

$33K - $56K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Customer Success Management * Data Analytics * Account Management * Customer Onboarding * Upselling Strategies Soft Skills * Excellent Communication Skills * Self-Starter * Adaptability in Fast-Paced ...

Showing results 41-60

Customer Success Implementation Manager information

See Missouri salary details

$30.5K

$77.9K

$131.3K

How much do customer success implementation manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer success implementation manager in Missouri is $77,915.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $92,900.00 per year, depending on experience, location, and employer.

What does a customer success implementation manager do?

A Customer Success Implementation Manager is responsible for guiding new customers through the onboarding and implementation process of a company's products or services. They work closely with clients to understand their goals, configure solutions to meet their needs, and ensure a smooth transition from sales to active use. Their main objective is to set customers up for long-term success, address any initial concerns, and drive product adoption. They also collaborate with internal teams to resolve issues and provide feedback for product improvements.

What are the key skills and qualifications needed to thrive as a customer success implementation manager?

To thrive as a Customer Success Implementation Manager, you need strong project management abilities, a background in customer success or account management, and familiarity with implementation processes. Proficiency in tools such as CRM systems (like Salesforce), onboarding platforms, and customer support software is typically required. Excellent communication, problem-solving, and relationship-building skills help you effectively guide customers and manage expectations. These skills ensure smooth onboarding, high customer satisfaction, and long-term client retention.

What are some common challenges faced by customer success implementation managers during client onboarding, and how can they be addressed?

Customer Success Implementation Managers often encounter challenges such as aligning client expectations with product capabilities, managing tight deadlines, and coordinating across multiple internal teams. Success in this role requires clear and proactive communication, strong project management skills, and the ability to quickly resolve issues as they arise. Building strong relationships with both clients and internal stakeholders helps ensure smoother onboarding processes and sets the stage for long-term client satisfaction.

What is the difference between Customer Success Implementation Manager vs Customer Success Manager?

AspectCustomer Success Implementation ManagerCustomer Success Manager
Primary FocusImplementing and onboarding new clients, ensuring smooth product adoptionManaging ongoing client relationships, renewals, and satisfaction
Required SkillsProject management, technical onboarding, trainingRelationship building, communication, retention strategies
Work EnvironmentPre-sales and onboarding phases, cross-functional teamsPost-sales, account management, customer support
Common CertificationsCustomer success certifications, project management certificationsCustomer success certifications, CRM platform certifications

While both roles focus on customer satisfaction, the Customer Success Implementation Manager primarily handles onboarding and implementation, whereas the Customer Success Manager maintains ongoing relationships to ensure retention and growth.

What cities in Missouri are hiring for Customer Success Implementation Manager jobs?

Cities in Missouri with the most Customer Success Implementation Manager job openings:

Senior Customer Success Manager

Intentwise, Inc.

California, MO โ€ข On-site

$100 - $130/hr

Other

Posted 5 days ago


Job description

What Youโ€™ll Do
  • Build and manage strategic customer relationships.
  • Drive adoption, upsell, and expansion opportunities.
  • Act as the customerโ€™s advocate across Product, Sales & Marketing.
  • Anticipate risks and resolve issues proactively.
  • Travel to our customers' office or conferences when needed โ€“ we are looking for someone who lives in US.
What You Bring
  • 5+ years in Customer Success or Account Management.
  • Proven record in retention, renewals, and growth.
  • Passion for high-growth SaaS and customer experience.
  • Strong execution mindset and collaborative spirit.
Qualifications

Bachelorโ€™s degree in Business or a related field. Masterโ€™s Degree preferred.

Why Join Intentwise?

At Intentwise, we help brands and agencies make sense of the fast-changing world of retail media. From Amazon to Walmart and beyond, we turn complex data into clear insights and actions. Join our fastโ€‘growing, innovationโ€‘driven team at the forefront of e-commerce analytics, working with leading global brands and agencies to push the limits of whatโ€™s possible with data and AI.

Youโ€™ll get:
  • The opportunity to work with cuttingโ€‘edge data platforms and AI tools.
  • A collaborative, learningโ€‘oriented environment.
  • The chance to shape analytics strategy for some of the biggest names in retail media.
Required Skills
  • Customerโ€‘Centric Approach
  • Collaboration
  • Communication
  • Teamwork
  • Entrepreneurial Mindset
  • Customer First
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