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Customer Success Associate Jobs in Springfield, VT

Okemo Mountain Resort

Retail Associate

Ludlow, VT · On-site

$20/hr

... your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be ... Commitment to exceptional Customer Service. * Ability to stand and move in an active, team-oriented ...

Vail Resorts

Retail Associate

Ludlow, VT · On-site

$20/hr

... your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be ... Commitment to exceptional Customer Service. * Ability to stand and move in an active, team-oriented ...

Harbor Freight Tools

Retail Sales Associate

Claremont, NH · On-site

$17.75/hr

A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered ... Encourage customers to participate in company programs. * Maintain a safe, clean, and organized ...

Five Below

Sales Associate

Keene, NH · On-site

$13.75 - $18.75/hr

Assess customer needs by sharing product knowledge, answering questions, directing them to ... associate schedules, and standard operating procedures Must be able to remain in a stationary ...

Five Below

Sales Associate

Keene, NH · On-site

$13.75 - $18.75/hr

Assess customer needs by sharing product knowledge, answering questions, directing them to ... associate schedules, and standard operating procedures • Must be able to remain in a stationary ...

Aubuchon Company

Sales Associate - Part Time

Newport, NH · On-site

$14 - $16/hr

Our success is a direct reflection of the diverse, fun and ambitious team members who deliver "The ... Actively greet customers, understand their needs, and confidently guide them to solutions.

Maurices

Retail Sales Associate - Part-Time

Keene, NH · On-site

$14.75 - $17/hr

Guide the Customer through our award-winning BRAND EXPERIENCE to make authentic connections ... All associates are expected to follow these principles in all relationships with other associates ...

Global Partners

Food Service Associate

Stoddard, NH · On-site

$15 - $18/hr

Since 1933, we've believed in taking care of our customers, our guests, our communities, and each ... TheGlobal Spiritis how we work to fuel that long term commitment to success. As a Fortune 500 ...

Global Partners LP

Food Service Associate

Chester, VT · On-site

$16.51 - $19.94/hr

Since 1933, we've believed in taking care of our customers, our guests, our communities, and each ... The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 ...

Global Partners LP

Food Service Associate

Stoddard, NH · On-site

$15 - $18/hr

Since 1933, we've believed in taking care of our customers, our guests, our communities, and each ... The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 ...

Cumberland Farms, Inc.

Retail Sales Associate

Windsor, VT · On-site

$15.59 - $17.59/hr

Additional benefits for FT team members Retail Sales Associates provide an exceptional customer shopping experience by greeting our guests and keeping our stores in-stock, clean and organized. As a ...

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Springfield, VT

Customer Success Associate information

See Springfield, VT salary details

$18.6K

$53.3K

$93.5K

How much do customer success associate jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer success associate in Springfield, VT is $53,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $65,800.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What cities near Springfield, VT are hiring for Customer Success Associate jobs?

Cities near Springfield, VT with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Springfield, VT as of August 2026, with employment types broken down into 77% Full Time, 18% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $53,271 per year, or $25.6 per hour.

Retail Associate

Okemo Mountain Resort

Ludlow, VT • On-site

$20/hr

Full-time, Part-time

Retirement

Posted 13 days ago

Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:

Come to work at a world class mountain shop and enjoy the best benefits package in the industry. Join our passionate team and we’ll train you in all aspects of selling the latest outdoor gear - no experience required! As a Retail Associate, you will provide our guests with gear and services for the ultimate outdoor experience.

Job Specifications:

  • Starting Wage: $20.00/hr
  • Employment Type: Winter Seasonal 2026/2027
  • Shift Type: Full Time and Part Time hours available
  • Minimum Age: At least 16 years of age
  • Housing Availability: No

Job Responsibilities:

  • Provide excellent guest service and product knowledge
  • Outfit guests with the latest outdoor gear - we'll train you!
  • Work together with teammates to maintain safety Standards
  • May include other duties such as cashiering, rentals, or assisting other departments
  • Other duties as assigned

Job Requirements:

  • Ability to work a flexible schedule; including nights, holidays and weekends.
  • Commitment to exceptional Customer Service.
  • Ability to stand and move in an active, team-oriented environment for extended periods.
  • Must be able to communicate fluently in English

A Retail Associate is a flexible employee who often works across multiple departments and in various roles which could include one of the following:

  • Resort Activities
  • Retail Rental operations
  • Food and Beverage Support
  • Ticket sales or scanning
  • Lift Operations
  • Base Area Operations

The expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  516524
Reference Date: 08/06/2026 
Job Code Function: Retail Ops  

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