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Customer Success Associate Jobs in Springfield, MO

BoxLunch & Hot Topic

Sales Associate

Springfield, MO

$12.75 - $17.25/hr

As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your ...

Pool Corporation

Warehouse Associate

Springfield, MO · On-site

$15 - $18/hr

The Warehouse Associate supports the team and our customers by accurately and safely receiving ... This commitment is critical to our success as a global company as we seek to recruit, develop, and ...

New

SCP Distributors LLC

Warehouse Associate

Springfield, MO · On-site

$15 - $18/hr

The Warehouse Associate supports the team and our customers by accurately and safely receiving ... This commitment is critical to our success as a global company as we seek to recruit, develop, and ...

New

Poolcorp

Warehouse Associate

Springfield, MO

$15 - $18/hr

The Warehouse Associate supports the team and our customers by accurately and safely receiving ... This commitment is critical to our success as a global company as we seek to recruit, develop, and ...

New

Hot Topic

Seasonal Sales Associate

Springfield, MO · On-site

$12.25 - $14.50/hr

As a Hot Topic Seasonal Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll ...

BoxLunch & Hot Topic

Seasonal Sales Associate

Springfield, MO · On-site

$12.25 - $14.50/hr

As a BoxLunch Seasonal Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share ...

MINISO USA

Part-Time Sales Associate

Springfield, MO · On-site

$15/hr

... success. This individual must have the ability to connect with customers, maintain a positive and welcoming environment, and promote the store's products will directly contribute to creating ...

Poolcorp

Seasonal Warehouse Associate

Springfield, MO · On-site

$15 - $16/hr

The Seasonal Warehouse Associate supports the team and our customers by accurately and safely ... This commitment is critical to our success as a global company as we seek to recruit, develop, and ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Springfield, MO

Customer Success Associate information

See Springfield, MO salary details

$16.8K

$48.2K

$84.6K

How much do customer success associate jobs pay per year?

As of Jul 16, 2026, the average yearly pay for customer success associate in Springfield, MO is $48,197.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,600.00 and $59,600.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the role of a customer success associate?

A customer success associate is responsible for managing customer relationships, ensuring client satisfaction, and helping customers achieve their goals with a company's products or services. They often handle onboarding, support, and follow-up, using tools like CRM software to track interactions and outcomes.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a Customer Success Associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a Customer Success Associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a CSM salary?

A Customer Success Manager (CSM) salary varies depending on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually in the United States. Entry-level CSMs may earn less, while those with more experience or in high-demand industries can earn higher compensation, often supplemented with bonuses or commissions. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for success in this role.

Is customer success an entry level job?

Customer Success Associate roles are often entry-level positions that require strong communication and problem-solving skills. Many companies provide on-the-job training, and prior experience is not always necessary, making it accessible for recent graduates or those new to the field.

What Is a Customer Success Associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What jobs make $3,000 a month without a degree?

Customer Success Associate roles often pay around $3,000 or more per month, especially with experience and strong communication skills. These positions typically require familiarity with customer relationship management (CRM) tools and may offer remote or flexible schedules. Other jobs that can reach this income level without a degree include sales, administrative roles, and certain technical support positions.
More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Springfield, MO? The most popular types of Customer Success jobs in Springfield, MO are:
What are popular job titles related to Customer Success Associate jobs in Springfield, MO? For Customer Success Associate jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Springfield, MO look for? The top searched job categories for Customer Success Associate jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Customer Success Associate jobs? Cities near Springfield, MO with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Springfield, MO as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,197 per year, or $23.2 per hour.
Sales Associate

Sales Associate

BoxLunch & Hot Topic

Springfield, MO

$12.75 - $17.25/hr

Part-time

Re-posted 17 days ago

Job description

Get some, give back! We're looking for pop culture fanatics to help create the best experience for our customers.
 
We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven brand.  As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.
WHAT YOU'LL DO
  • Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
  • Cover the sales floor zone and ensure that assigned areas are up to visual standards
  • Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix
  • Let your voice be heard! You'll communicate fashion trend information to management and respective HQ partners
  • While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
  • Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
  • Smells like Team Spirit - you love communicating and working as a team to get the job done
  • Any other activities as assigned by your Store Leader
WHAT YOU'LL NEED
  • Previous experience working in a retail environment. If you're passionate about philanthropy & all things pop culture, you're in the right place!
  • Superpowers in providing customer service and selling
  • You'll have to be at least 18 years of age to join the fandom force
  • Avenger-like collaboration and communication skills
  • The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds
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BoxLunch & Hot Topic logo

About BoxLunch & Hot Topic

Sourced by ZipRecruiter

BoxLunch & Hot Topic is a retail company located in the City of Industry, California. Operating within the clothing and pop culture licensed merchandise industry, their product portfolio includes apparel, accessories, collectibles, home goods, and gift items. BoxLunch and Hot Topic are known for their focus on pop culture and music-oriented fashion and lifestyle products, targeting a customer base that primarily includes teens and young adults. Hot Topic was founded in 1988, with the creation of BoxLunch following later in 2015. Their core value is to connect with their customers on a shared love of pop culture while giving back to those in need. BoxLunch has a philanthropic partnership with Feeding America, with every $10 spent by customers translating to a donated meal. Hot Topic, on the other hand, focuses on social responsibility and environmental sustainability through various initiatives.

Industry

Apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

City of Industry, CA, US

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