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Customer Success Associate Jobs in Rio Rancho, NM

CNM LLP

Learner Success Supervisor

Albuquerque, NM · On-site

$20.48 - $25.63/hr

Foster a customer-focused environment by providing responsive and supportive services to students ... Bachelor's degree OR Associate's degree * AND * Three (3) to five (5) years related experience AND ...

Chess

Learner Success Supervisor

Albuquerque, NM

$20.48 - $25.63/hr

Foster a customer-focused environment by providing responsive and supportive services to students ... Bachelor's degree OR Associate's degree * AND * Three (3) to five (5) years related experience AND ...

Carmax

Customer Specialist - Part Time

Santa Fe, NM · On-site

$17.20 - $25.80/hr

At CarMax, honesty and integrity are the foundation of our success, and those same values will help ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

CarMax, Inc.

Customer Specialist - Part Time

Santa Fe, NM · On-site

$17.20 - $25.80/hr

At CarMax, honesty and integrity are the foundation of our success, and those same values will help ... We're rethinking the way people buy cars - and our associates help us do just that. We believe work ...

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Rio Rancho, NM

Customer Success Associate information

See Rio Rancho, NM salary details

$16.7K

$47.8K

$83.9K

How much do customer success associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer success associate in Rio Rancho, NM is $47,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,300.00 and $59,100.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Rio Rancho, NM? The most popular types of Customer Success jobs in Rio Rancho, NM are:
What are popular job titles related to Customer Success Associate jobs in Rio Rancho, NM? For Customer Success Associate jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Rio Rancho, NM look for? The top searched job categories for Customer Success Associate jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Customer Success Associate jobs? Cities near Rio Rancho, NM with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,793 per year, or $23 per hour.

Customer Relations Representative - State Farm Agent Team Member

Carlos Salazar - State Farm Agent

Albuquerque, NM • On-site

$35K/yr

Other

PTO

Re-posted 17 days ago

Job description

Customer Relations Representative - State Farm Agent Team Member

As an Customer Relations Representative - State Farm Agent Team Member for Carlos Salazar - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

Responsibilities:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.

Qualifications:

  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer

Compensation: $35,500.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Albuquerque, NM and help customers with their insurance and financial services needs, including:

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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