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Customer Success Associate Jobs in Redmond, WA (NOW HIRING)

Bakertilly

Senior Associate, Customer Success

Seattle, WA · On-site

$57K - $97K/yr

The Senior Associate, Customer Success will be responsible for aiding adoption of the ERP software, processing annual renewals and add-ons, supporting customer requests for customizations and ...

StarTech.com

Customer Success Manager

Seattle, WA

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

C Square

Customer Success Manager

Seattle, WA · On-site

Customer Success Manager Csquare is seeking a talented, highly motivated individual to serve as a Customer Success Manager. The mission of the Csquare Customer Success organization is to ensure our ...

Cyxtera

Customer Success Manager

Tukwila, WA · Hybrid

Customer Success activities include ongoing management and oversight of our customers: on-boarding, daily support, product adoption, advocacy, and retention resulting in long term customer ...

Scholarly Inc.

Customer Success Manager

Seattle, WA · On-site

$70K - $100K/yr

Customer Success Manager Company: Scholarly Software Location: Denver or Seattle metro area Compensation: $70,000 - $100,000 annual salary, based on experience About Scholarly Scholarly is building ...

Seattle Search Group

Customer Success Manager

Kirkland, WA · On-site +1

$65K/yr

Customer Success Manager Location: Greater Seattle Area (Hybrid or Remote) Employment Type: Full-Time Base salary: $65K About the Opportunity Our client is a rapidly growing FinTech company seeking a ...

PitchBook Data

Customer Success Manager

Seattle, WA · On-site

$105K/yr

As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and ...

PitchBook

Customer Success Manager

Seattle, WA · On-site

As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and ...

Avante Inc

Customer Success Manager

Seattle, WA · On-site

Customer Success Manager At Avante, we're changing the way benefits are managed. We're an AI-native benefits intelligence platform built to turn benefits complexity into clarity. For employees, our ...

Pasilobus Inc

Customer Success Specialist

Seattle, WA · On-site

$20 - $30/hr

As our Customer Success & Account Support Specialist , you'll be the go-to person for keeping our clients informed, supported, and happy - from onboarding to day-to-day communications. We are looking ...

Finvari

Customer Success Engineer

Seattle, WA · On-site

$115K - $140K/yr

As a Customer Success Engineer , you will serve as the technical champion to customers; leading seamless onboarding, supporting integrations, and resolving complex issues. You'll work cross ...

Avante

Customer Success Manager

Seattle, WA

We are growing fast and are scaling our customer success team to meet the needs of our growing customer base, with notable brands such as Samsung, News Corp, and Zscaler. The Role We're looking for ...

Humanly

Customer Success Manager - SMB

Bellevue, WA · On-site

Customer Success Manager We're looking for a Customer Success Manager to help our SMB customers get value quickly from Humanly. This role sits within our Customer Success team and owns a portfolio of ...

Canals

Customer Success Manager

Seattle, WA · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows -- and we're growing ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Redmond, WA

Customer Success Associate information

See Redmond, WA salary details

$20.7K

$59.3K

$104.2K

How much do customer success associate jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer success associate in Redmond, WA is $59,347.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $73,400.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Redmond, WA? The most popular types of Customer Success jobs in Redmond, WA are:
What job categories do people searching Customer Success Associate jobs in Redmond, WA look for? The top searched job categories for Customer Success Associate jobs in Redmond, WA are:
What cities near Redmond, WA are hiring for Customer Success Associate jobs? Cities near Redmond, WA with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Redmond, WA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $59,347 per year, or $28.5 per hour.

Customer Success Associate

McQuade Organization

Seattle, WA • On-site

Full-time

Re-posted 17 days ago

Job description

Responsibilities

Are you passionate about helping people succeed while delivering exceptional service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients, provide personalized support, and help customers get the most value from our services.

What We’re Looking For:

• Strong communication and people skills.

• A customer-first mindset and a desire to make a positive impact.

• A proactive attitude and adaptability to work in a fast-paced environment.

• Sales or customer service experience is a plus, but not required – we’ll train you!

Apply