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Customer Success Associate Jobs in Pewaukee, WI (NOW HIRING)

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

Opportunity to make a direct impact on customer success and company growth What You'll Do * Convert ... Associate-led Business Resource Groups * Employee discounts across Staples and retail offerings

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site

$17 - $23/hr

Opportunity to make a direct impact on customer success and company growth What You'll Do * Convert ... Associate-led Business Resource Groups * Employee discounts across Staples and retail offerings

Airgas

Warehouse Associate

Germantown, WI · On-site

$20/hr

Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take ...

Airliquidehr

Warehouse Associate

Germantown, WI

$20/hr

Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take ...

Airgas

Warehouse Associate

Germantown, WI · On-site

$20/hr

Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take ...

mkecounty

ADRC Professional

Milwaukee, WI

$26.25 - $28/hr

Associate degree in human services with at least two (2) years of experience in Human Services ... Skills needed for success in this role include customer focus, excellent verbal communication ...

mkecounty

ADRC Professional

Milwaukee, WI

$26.25 - $28/hr

Associate degree in human services with at least two (2) years of experience in Human Services ... Skills needed for success in this role include customer focus, excellent verbal communication ...

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Pewaukee, WI

Customer Success Associate information

See Pewaukee, WI salary details

$18.1K

$51.9K

$91K

How much do customer success associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer success associate in Pewaukee, WI is $51,854.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $64,100.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Pewaukee, WI? The most popular types of Customer Success jobs in Pewaukee, WI are:
What job categories do people searching Customer Success Associate jobs in Pewaukee, WI look for? The top searched job categories for Customer Success Associate jobs in Pewaukee, WI are:
What cities near Pewaukee, WI are hiring for Customer Success Associate jobs? Cities near Pewaukee, WI with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Pewaukee, WI as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $51,854 per year, or $24.9 per hour.

Part-Time Customer Service Rep

Americas Auto Auction South Wisconsin Inc

Jefferson, WI • On-site

$15 - $20.50/hr

Part-time

Re-posted 15 days ago

Job description

Description:

America's Auto Auction South Wisconsin is looking to add to our Team! We are looking to add a part time customer services rep to growing team. If you like to be part of a great team environment and enjoy helping customers apply now!


The Customer Success Representative is responsible for building and maintaining strong relationships with buyers and sellers by providing proactive support, guidance, and issue resolution throughout the auction process. This role serves as a key point of contact for customers, ensuring they understand auction services, processes, and policies while delivering a positive, consistent experience. The Customer Success Representative helps drive customer retention, satisfaction, and engagement in a fast-paced auto auction environment.


Duties/Responsibilities:

  • Educates customers on auction services, processes, timelines, and policies.
  • Identifies customer needs and works internally to provide appropriate solutions.
  • Assists customers before, during, and after auction day with questions related to registration, bidding, titles, payments, arbitration, and vehicle services.
  • Coordinates with internal departments including Sales, Operations, Arbitration, Accounting, and Title to resolve customer issues.
  • Handles customer concerns and complaints professionally, working toward fair and timely resolution.
  • Escalates complex or sensitive issues to management when appropriate.
  • Assists with preparing reports related to customer activity, service issues, and satisfaction metrics.
  • Performs other duties as assigned.
Requirements:

Required Skills/Abilities:

  • Ability to deliver professional, courteous, and solution-oriented customer service.
  • Strong verbal and written communication skills
  • Strong problem-solving skills with the ability to evaluate situations, identify root causes, and recommend effective solutions.
  • Comfortable managing multiple customer requests simultaneously while meeting deadlines.
  • Excellent organizational and follow-up skills.
  • Self-motivated with a strong sense of accountability and follow-through.

Education and Experience:

  • High school diploma or equivalent required. Associates degree in management or related field.
  • Previous experience in customer service, account management, or client support preferred.
  • Experience working with B2B customers is a plus.

Physical Requirements:

  • Office-based role with frequent interaction with customers and internal teams.
  • Requires prolonged periods of computer and phone use.
  • Occasional lifting of files or materials up to 25 pounds.

Reasonable accommodations may be made to enable persons with physical disabilities to perform the job.