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Customer Success Associate Jobs in Manitowoc, WI

Home Depot

Customer Service/Sales

Kohler, WI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Kohler, WI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Ross Stores

Retail Associate

Manitowoc, WI · On-site

$14.75 - $17/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Manitowoc, WI · On-site

$14.75 - $17/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Sheboygan, WI · On-site

$15.50 - $17.75/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Sheboygan, WI · On-site

$15.25 - $17.50/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Aston Carter

Associate Sales Representative

Kohler, WI · On-site

$23 - $25/hr

... customer relationships and supporting overall operational success. Responsibilities * Manage a high volume of distributor inquiries using Salesforce and other internal systems. * Serve as a primary ...

Aston Carter

Associate Sales Representative

Kohler, WI · Hybrid

... customer relationships and supporting overall operational success. Responsibilities * Manage a high volume of distributor inquiries using Salesforce and other internal systems. * Serve as a primary ...

Aston Carter

ASSOCIATE SALES COORDINATOR

Kohler, WI · On-site

$23 - $25/hr

... customer relationships and supporting overall operational success. Responsibilities * Manage a high volume of distributor inquiries using Salesforce and other internal systems. * Serve as a primary ...

Aston Carter

ASSOCIATE SALES COORDINATOR

Kohler, WI · Hybrid

$23 - $25/hr

... customer relationships and supporting overall operational success. Responsibilities * Manage a high volume of distributor inquiries using Salesforce and other internal systems. * Serve as a primary ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Manitowoc, WI

Customer Success Associate information

See Manitowoc, WI salary details

$17.9K

$51.2K

$89.8K

How much do customer success associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer success associate in Manitowoc, WI is $51,192.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $63,300.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Manitowoc, WI? The most popular types of Customer Success jobs in Manitowoc, WI are:
What job categories do people searching Customer Success Associate jobs in Manitowoc, WI look for? The top searched job categories for Customer Success Associate jobs in Manitowoc, WI are:
What cities near Manitowoc, WI are hiring for Customer Success Associate jobs? Cities near Manitowoc, WI with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Manitowoc, WI as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $51,192 per year, or $24.6 per hour.

Customer Success Representative

RED LINE PLASTICS LLC

Manitowoc, WI • On-site

Full-time

Re-posted 4 days ago

Job description


Mold yourself into something great at Redline!

Why You Should Redline:

  • We have amazing employees; we think you will like them too
  • We have fun at work everyday
  • We promise you won’t be bored. Your day will be filled with tasks that keep you moving and engaged
  • We care about you and want to hear your ideas


Perks of Redline:

  • We have the BEST supervisors & managers - they listen & want your input
  • Newly renovated culture that allows you to be radical
  • Outstanding teammates
  • Life happens - we're flexible
  • We act like ninjas and make things happen, then we get bonuses
  • Free on-site nurse
  • New, modern manufacturing facility


If that sounds intriguing, then come engage in radical candor while we help you get amped and teach you how to deliver wow!


Customer Success Team Member

The Customer Success Representative performs duties with a positive attitude, learning quickly, and paying close attention to details. This person recognizes problems and acts based on natural intuition. In addition to receiving orders and taking a low volume of calls, this person also reaches out to corporate B2B customers to work through issues and manage their expectations as it relates to their orders and delivery dates. This person adopts and leads continuous change, including responsibilities that may be outside of the job description. This person possesses the natural desire for continued learning and process improvement.

Primary Duties & Responsibilities:

  • Plan and implement accurate and timely changes to order entry and sales processes to streamline in relation to efficiency and effectiveness for customers.
  • Provide customer service work direction to ensure tasks are completed and inbound calls are answered.
  • Independently manage customer service tasks including calls and emails.
  • Acts as the customer advocate working internally to meet all customer needs.
  • Enter orders into Syteline ERP system.
  • Schedule customer orders.
  • Process EDI orders.
  • Accurately process warranty claims and returns.
  • Assess, record, and report possible trends in warrantable issues.
  • Creatively troubleshoot day to day issues.
  • Make appropriate decisions keeping the customer’s and company’s best interests in mind.
  • Prioritize time sensitive tasks.
  • Promptly respond to phone and email order status inquiries.
  • Accurately answer calls from consumers regarding basic product questions.
  • Support other departments as needed.

Qualifications:

  • Ability to perform critical thinking and complex problem solving
  • Ability to work independently, be a self-starter and meet deadlines
  • High attention to detail
  • Ability to work through difficult and complex situations without becoming frustrated
  • Shows moral courage, integrity, openness and honesty in all dealings
  • Highly skilled managing internal and external communications (written and verbal)
  • Excellent skills in Microsoft Office
  • Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
  • Very strong interpersonal skills and the ability to build relationships both internally and externally
  • Demonstrated proactive approaches to problem-solving with strong decision-making capability
  • Highly resourceful team-player, with the ability to also be extremely effective independently
  • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the high level of customer service and response
  • Demonstrated ability to achieve high performance goals and meet deadlines in fast paced, high-pressure environment.
  • Proven track record of proactive communication skills to include following instructions and ability to follow those instructions with minimal to no follow-up
  • Ability to think outside of the box and apply standard common sense by means of any “reasonable” individual.
  • Forward thinker who actively sees opportunities to propose solutions
  • Ability to give day to day work guidance and instruction to team members