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Customer Success Associate Jobs in Manitowoc, WI

Pentair

Technical Service Associate

Manitowoc, WI · On-site

$42 - $45/hr

Negotiate and manage channel partner and customer satisfaction requests while controlling costs ... ongoing success. We believe that a diverse workforce contributes different perspectives and ...

Petco

Sales Associate

Manitowoc, WI · On-site

$13.50 - $18.25/hr

As a Sales Associate , you are at the heart of the Pet Care Center experience. You help pet parents ... What Success Looks Like * Customers feel welcomed and supported during every visit. * The sales ...

Petco

Sales Associate

Manitowoc, WI · On-site

$13.50 - $18.25/hr

As a Sales Associate , you are at the heart of the Pet Care Center experience. You help pet parents ... What Success Looks Like * Customers feel welcomed and supported during every visit. * The sales ...

Walmart

Deli/Bakery Team Associate

Sheboygan, WI · On-site

$16 - $29/hr

They engage with customers at the service counter and move incoming merchandise out to the ... Cleaning and maintaining proper food safety standards are critical to the team's success. Benefits ...

Walmart

Deli/Bakery Team Associate

Chilton, WI · On-site

$17 - $30/hr

They engage with customers at the service counter and move incoming merchandise out to the ... Cleaning and maintaining proper food safety standards are critical to the team's success. Benefits ...

VollRath

Associate Product Manager

Sheboygan, WI · On-site

Determine customer needs and desires by conducting or specifying the appropriate marketing research ... We are united in taking responsibility for the success of Vollrath as a whole. Empower Action: Our ...

T-Mobile

Mobile Associate - Retail Sales

Kohler, WI · On-site

$20/hr

Success is measured by customer satisfaction, proficiency in product knowledge, and effective use ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

T-Mobile

Mobile Associate - Retail Sales

Kohler, WI · On-site

$20/hr

Success is measured by customer satisfaction, proficiency in product knowledge, and effective use ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

T-Mobile

Mobile Associate - Retail Sales

Sheboygan, WI · On-site

$20/hr

Success is measured by customer satisfaction, proficiency in product knowledge, and effective use ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

Johnsonville

Senior Counsel

Sheboygan Falls, WI · On-site

$144K - $195K/yr

Report directly to the Associate General Counsel * Exemplify the Johnsonville Way in all ... Results-driven, with the ability to inspire others deliver highest impact on customer success

Five Below

Sales Associate

Sheboygan Falls, WI · On-site

$14.50 - $19.75/hr

Assess customer needs by sharing product knowledge, answering questions, directing them to ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

Five Below

Sales Associate

Manitowoc, WI · On-site

$13.50 - $18.25/hr

Assess customer needs by sharing product knowledge, answering questions, directing them to ... associate schedules, and standard operating procedures * Must be able to remain in a stationary ...

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Manitowoc, WI

Customer Success Associate information

See Manitowoc, WI salary details

$17.9K

$51.2K

$89.8K

How much do customer success associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer success associate in Manitowoc, WI is $51,192.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $63,300.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Manitowoc, WI? The most popular types of Customer Success jobs in Manitowoc, WI are:
What job categories do people searching Customer Success Associate jobs in Manitowoc, WI look for? The top searched job categories for Customer Success Associate jobs in Manitowoc, WI are:
What cities near Manitowoc, WI are hiring for Customer Success Associate jobs? Cities near Manitowoc, WI with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Manitowoc, WI as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $51,192 per year, or $24.6 per hour.

Technical Service Associate

Pentair

Manitowoc, WI • On-site

$42 - $45/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Pentair rating

7.2

Company rating: 7.2 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

351st of 538 rated manufacturers

Job description

Job Description:

Technical Service Associate – Manitowoc, WI 

At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our mission into practice, helping the world sustainably move, improve, and enjoy water, life's most essential resource. From our residential water filtration to industrial water management to pool products and more, our 9,000 global employees serve customers in more than 150 countries, working to help create a better world for people and the planet through smart, sustainable water solutions.

We have an opportunity for a Technical Service Associate to join our Manitowoc, WI team.  You will provide technical field service support and product/policy information to channel partners and customers and assure channel partner and customer issues are resolved to completion, while minimizing warranty and non-warranty costs. You will also participate and assist in various aftermarket service functions as required.  

You will: 

  • Provide phone and other means technical field service support and product/policy information to channel partner and customers. Establish and maintain effective relationships with internal and/or external customers.  
  • Negotiate and manage channel partner and customer satisfaction requests while controlling costs. Meet commitments and respond promptly to channel partner and customer requests.  
  • Understand, implement, and interpret company service policies and procedures to channel partner and customers.  
  • Express ideas and thoughts verbally and/or in written form, and possess a high degree of tact, diplomacy, problem solving skills and mature judgment.  
  • Proficiency in use of company business systems and maintain technical and policy reference requirements. Participate in other areas of aftermarket service as requested.  

Key Requirements: 

  • Technical Degree in Refrigeration; with a minimum of one year of experience in Refrigeration or Product/Customer Service is required. Will consider a minimum of four years of refrigeration field service or HVAC experience in lieu of education.  
  • Federally certified refrigerant handler (Type I and II, certification preferred). 
  • Experience working with ice machines is strongly preferred.  
  • Must be efficient, accurate and capable of a high-volume call workload.  
  • Ability to clearly express ideas and thoughts – written and verbally. 
  • Possess a high degree of tact, diplomacy, problem solving skills and mature judgment.  
  • Ability to work independently and within a team environment.  
  • Strong personnel management and interpersonal skills with a high level of integrity.  
  • Familiar and able to work with Microsoft Office programs: Outlook, Word and Excel. 

Shift/Hours: 

  • 8:00am – 5:00pm (sometimes later based on need) 

Compensation: 

The hourly pay for this role is: $42.00 – $45.00/hour, DOE. Opportunity for a rate increase after you are proficient in certain skills and have fulfilled training. Actual pay may vary depending on factors including but not limited to achievements, skills, and experience.  

Benefits: 

As part of our comprehensive benefits packages, Pentair provides the following benefits plans and programs to eligible employees:  

  • Paid holidays 
  • Paid vacation 
  • Paid sick time 
  • Medical, Dental, and Vision Insurance 
  • 401(k) 
  • Up to 5% 401K match starting day one of employment 
  • Health savings account 
  • Life insurance 
  • Paid time off 
  • Parental leave 
  • Caregiver leave 
  • Prescription drug insurance 
  • Tuition reimbursement 
Equal Opportunity Employer

Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.

What Pentair employees say

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About Pentair

Sourced by ZipRecruiter

At Pentair, we believe the health of our world depends on reliable access to clean water. We design, manufacture, and deliver a comprehensive range of smart, sustainable water solutions to homes, business, and industries around the world. Whether it is improving, moving, or enjoying water, we help manage the world's most precious resource.

Industry

Water, sewage, waste, steam, air heating and cooling systems

Company size

10,000+ Employees

Headquarters location

Golden Valley, MN, US

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