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Customer Success Associate Jobs in Murphy, NC (NOW HIRING)

Each associate contributes to the overall success of Food Lion, and in return, we strive to provide ... PT Customer Service Leader Food Lion provides equal employment opportunities to all associates and ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Retail Associate

Athens, TN · On-site

$12.75 - $14.75/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Athens, TN · On-site

$12.75 - $14.75/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Retail Associate

Athens, TN · On-site

$12.75 - $14.75/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Supervisory Responsibilities None QualificationsEssential Qualities for Success * High school ...

Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Supervisory Responsibilities None Essential Qualities for Success * High school diploma or ...

Firearms Associate

Sweetwater, TN · On-site

$14 - $15/hr

Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Supervisory Responsibilities None Qualifications Essential Qualities for Success * High school ...

Outside Recovery Associate

Sweetwater, TN

$48K - $62K/yr

Collect customer signatures for load out tickets to confirm successful transactions. * Perform ... Supervisory Responsibilities None Essential Qualities for Success * Ability to be engaging with the ...

Hardware Sales Associate

Maryville, TN · On-site

$11.50 - $15.50/hr

... for success in this role. Bonus for having farm knowledge on equipment and livestock, and power equipment. Customer Service: Greeting customers, actively listening to their needs, and providing ...

Outside Recovery Associate

Sweetwater, TN · On-site

$48K - $62K/yr

Collect customer signatures for load out tickets to confirm successful transactions. * Perform ... Supervisory Responsibilities None Qualifications Essential Qualities for Success * Ability to be ...

Outside Recovery Associate

Sweetwater, TN

$48K - $62K/yr

Collect customer signatures for load out tickets to confirm successful transactions. * Perform ... Supervisory Responsibilities None QualificationsEssential Qualities for Success * Ability to be ...

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Customer Success Associate information

See Murphy, NC salary details

$16.3K

$46.6K

$81.8K

How much do customer success associate jobs pay per year?

As of Aug 28, 2026, the average yearly pay for customer success associate in Murphy, NC is $46,635.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,400.00 and $57,600.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Customer Success jobs in Murphy, NC?

The most popular types of Customer Success jobs in Murphy, NC are:

What job categories do people searching Customer Success Associate jobs in Murphy, NC look for?

The top searched job categories for Customer Success Associate jobs in Murphy, NC are:

What cities near Murphy, NC are hiring for Customer Success Associate jobs?

Cities near Murphy, NC with the most Customer Success Associate job openings:

Infographic showing various Customer Success Associate job openings in Murphy, NC as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $46,635 per year, or $22.4 per hour.

Account Associate - State Farm Agent Team Member

Jim Miller - State Farm Agent

Murphy, NC • On-site

$41K - $56K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 14 days ago


Job description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Murphy, NC and help customers with their insurance and financial services needs, including: 

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

ROLE DESCRIPTION:
As Account Associate for Jim Miller - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.