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Customer Experience Associate Jobs in Murphy, NC

Customer Service Associate

Cleveland, GA · On-site

$12.50 - $17.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Cleveland, GA · On-site

$12.50 - $17.25/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Robbinsville, NC · On-site

$13 - $17.75/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate

Maryville, TN · On-site

$12 - $16.50/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate - Temporary

Athens, TN · On-site

$12.25 - $16.75/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate - Temporary

Athens, TN · On-site

$12.25 - $16.75/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

Customer Service Associate - Temporary

Athens, TN · On-site

$12.25 - $16.75/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer ...

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Customer Experience Associate information

See Murphy, NC salary details

$9

$16

$21

How much do customer experience associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer experience associate in Murphy, NC is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.61 per hour, depending on experience, location, and employer.

What is a customer experience associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What are the key skills and qualifications needed to thrive as a customer experience associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.

What are some common challenges customer experience associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

What are the most commonly searched types of Customer Experience jobs in Murphy, NC?

The most popular types of Customer Experience jobs in Murphy, NC are:

What job categories do people searching Customer Experience Associate jobs in Murphy, NC look for?

The top searched job categories for Customer Experience Associate jobs in Murphy, NC are:

What cities near Murphy, NC are hiring for Customer Experience Associate jobs?

Cities near Murphy, NC with the most Customer Experience Associate job openings:

Infographic showing various Customer Experience Associate job openings in Murphy, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $33,919 per year, or $16.3 per hour.

CX Associate

Maryville, TN • On-site

Spradling International
Fabric Manufacturing • 1 - 5K employees

$13.50 - $18/hr

Full-time

Re-posted 9 days ago


Job description

ABOUT US:

Founded in Birmingham, Alabama in 1964, Spradling International, Inc. is a global leader in high-quality vinyl and surface solutions, with operations across seven countries. The company designs and manufactures innovative products ranging from upholstery vinyl and premium leather alternatives to performance-driven materials for marine, automotive, hospitality, corporate seating, gaming, and general upholstery markets. Through the acquisition of Corinthian LLC, Spradling expanded into specialty flooring solutions for automotive, marine, and other demanding applications, adding decades of expertise in textile development, manufacturing, and fabrication. Together, Spradling and Corinthian are united by a shared commitment to innovation, craftsmanship, and value—delivering resourceful, quality-driven solutions while creating trusted products and meaningful careers employees are proud to build.

JOB SUMMARY: 

To be responsible for enhancing the customers journey throughout the relationship by promoting our brand and offering exceptional support, every step of the way.

JOB RESPONSIBILITIES:

  • Assist with general inquiries and process customer orders.
  • Coordinate/Track customer shipments and communicate delivery of orders to the customer.
  • Manage customer open orders/backorders and expedite shortages.
  • Liaison between customer, sales, materials and warehouse.
  • Support sales in customer forecasting/placement sheets and communicate with materials on any changes.
  • Maintain customer pricing and quotations.
  • Analyze and solve problems.
  • Build customer relationships.
  • Evaluate processes and bring forth recommendations on how to improve so that the customer’s experience is frictionless.

JOB REQUIREMENTS: 

  • High School Diploma or Equivalent
  • Microsoft Excel, Outlook, Word
  • Responsive, Helpful, Intuitive, Empathetic, Proactive, Communication skills, Problem Solving

PREFFERED QUALIFICATIONS:

  • Associate/Bachelors Degree
  • 1 year of Customer Service experience

PHYSICAL REQUIREMENTS:

  • Prolonged sitting