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Customer Success Associate Jobs in Milwaukee, WI

2W Technologies, Inc.

Success Manager

Pewaukee, WI · On-site

Imagine you are a  Success Manager  for an innovative company working with the cutting edge of business technology.  Your clients are key contributors to the worldwide economy, companies who ...

2W Technologies, Inc.

Success Manager

Pewaukee, WI · On-site

Imagine you are a  Success Manager  for an innovative company working with the cutting edge of business technology.  Your clients are key contributors to the worldwide economy, companies who ...

2W Technologies, INC

Success Manager

Pewaukee, WI · On-site

Imagine you are a Success Manager for an innovative company working with the cutting edge of business technology. Your clients are key contributors to the worldwide economy, companies who make stuff ...

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Milwaukee, WI

Customer Success Associate information

See Milwaukee, WI salary details

$18.2K

$52.2K

$91.6K

How much do customer success associate jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer success associate in Milwaukee, WI is $52,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $64,500.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Milwaukee, WI?

The most popular types of Customer Success jobs in Milwaukee, WI are:

What are popular job titles related to Customer Success Associate jobs in Milwaukee, WI?

For Customer Success Associate jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate jobs in Milwaukee, WI look for?

The top searched job categories for Customer Success Associate jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Customer Success Associate jobs?

Cities near Milwaukee, WI with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Milwaukee, WI as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $52,209 per year, or $25.1 per hour.

Success Manager

2W Technologies, Inc.

Pewaukee, WI • On-site

Full-time

Re-posted 24 days ago

Job description

 


2W Technologies, INC is a fast-paced, high-growth, full-service technology consulting firm with clients across North America and several countries around the world. 2W specializes in helping our clients (mostly manufacturers) get maximum value from their technology investments. We specialize in Epicor ERP, network architecture, managed cloud services, business analytics and cyber defense. 

Imagine you are a Success Manager for an innovative company working with the cutting edge of business technology.  Your clients are key contributors to the worldwide economy, companies who make stuff - manufacturers.  Your responsibilities are to guide them through the confusing tech jungle, to show them a better way to run their business.   

Meanwhile, you work for a company that invests in you, challenges you and provides you with the opportunity to grow and prosper.  You’ll work with senior management and some of the smartest propellor heads you have ever met, all as you craft the success path for your clients.   

This job rocks. Do you?  

2W Technologies needs to add another Success Manager to the team. If a 2W Tech Success Manager is your next gig, here’s what you’ll need to bring to the table: 

  • Solid experience in Success Management or a similar client-facing role. 
  • Ability to develop and nurture long-term, trusted relationships with clients, serving as their primary point of contact. Focus on understanding their business challenges, goals, and opportunities, communicate, present, and influence convincingly at all levels of the organization, including the C-suite.
  • Partner closely with the Solution Engineering team to ensure client needs are accurately translated into tailored solutions. Advocate for the client’s perspective during solution development. 
  • Proven ability to juggle multiple clients and initiatives while maintaining strict attention to detail.
  • Stellar listening and presentation skills.
  • Ability to comprehend some serious next-level tech stuff like Artificial Intelligence and Cloud Architecture. (We’ll help you with that) 
  • A consultative, solutions-oriented mindset, with the ability to align client needs with 2W’s offerings.
  • Self-driven, results-oriented, proud of what you do and able to thrive in a fast-paced, high-growth environment.

Bonus points: 

  • Understanding of ERP (Epicor ERP extra points)
  • Manufacturing Processes.
  • Networking technologies
  • Microsoft Modern Work.  

Ready to take your career on an exciting journey with us? Click 'Apply' and upload your resume. We can't wait to see what you bring to the 2W Tech team!