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Customer Success Associate Jobs in Miami, FL (NOW HIRING)

Inspected

Customer Success Manager

Plantation, FL · On-site

The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...

Guardz

Customer Success Manager

Miami, FL

Customer Success at Guardz is being rebuilt around AI, data, and digital-first engagement, and this role sits at the center of that shift. Playbooks are still being written and automation is actively ...

TOY WORLD INC

Customer Success Representative

Miami, FL · On-site

$48K/yr

Join Our Team as a Customer Success Representative at TOY WORLD INC! Are you passionate about helping others and creating exceptional customer experiences? TOY WORLD INC, a leading toy retailer ...

Wolters Kluwer

Customer Success Manager

Plantation, FL · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Trivium

Customer Success Manager

Miami, FL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type ...

Trivium

Customer Success Manager

Miami, FL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type: Full-Time ...

Wolters Kluwer

Customer Success Manager

Plantation, FL · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Plantation, FL · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

EverDriven

Customer Success Manager

Miami, FL · Remote

The Customer Success Manager is essential for driving growth and supporting customers and school districts as a trusted advisor. This role involves developing strong client relationships ...

CentralReach

Customer Success Lead

Fort Lauderdale, FL · On-site +1

As a Customer Success Lead (CSL), you will be responsible for building relationships and strengthening overall product adoption and engagement with our customers. You'll work closely with key ...

Sauce

Customer Success Manager

Miami, FL · On-site

We are looking for a Customer Success Manager (CSM) to help secure the long-term success of our restaurant partners. You will provide support throughout their entire life cycle from onboarding, to ...

Sauce

Customer Success Manager

Miami, FL · On-site

We are looking for a Customer Success Manager (CSM) to help secure the long-term success of our restaurant partners. You will provide support throughout their entire life cycle from onboarding, to ...

Sauce

Customer Success Manager

Miami, FL · On-site

We are looking for a Customer Success Manager (CSM) to help secure the long-term success of our restaurant partners. You will provide support throughout their entire life cycle from onboarding, to ...

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Miami, FL

Customer Success Associate information

See Miami, FL salary details

$17.7K

$50.6K

$88.8K

How much do customer success associate jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer success associate in Miami, FL is $50,603.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $62,500.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Miami, FL?

The most popular types of Customer Success jobs in Miami, FL are:

What are popular job titles related to Customer Success Associate jobs in Miami, FL?

For Customer Success Associate jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate jobs in Miami, FL look for?

The top searched job categories for Customer Success Associate jobs in Miami, FL are:

What cities near Miami, FL are hiring for Customer Success Associate jobs?

Cities near Miami, FL with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Miami, FL as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $50,603 per year, or $24.3 per hour.

Customer Success Manager

ITrade STEM

Fort Lauderdale, FL • Remote

Full-time

Re-posted 29 days ago

Job description

At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills and support sustainable growth. Join us on our mission to Redefine STEM!Job Overview:We're seeking a remote, dynamic Customer Success Manager based in Fort Lauderdale, Florida. ****As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions.Key Responsibilities:Guide end-users through the implementation of automated systems, ensuring seamless integration with existing business processesLeverage your accounting or business expertise to optimize automated workflow solutions and management systemsMonitor and analyze client usage patterns of AI-driven features to identify opportunities for enhanced automation and efficiencyCollaborate with our technical team to translate client accounting needs into platform improvementsProvide strategic guidance on best practices for automated bookkeeping and accounting workflowsLead training sessions on utilizing the platform for onboarding and aI-enabled systemsMaintain high client satisfaction and retention through proactive account management and regular business reviewsRequired Qualifications:Bachelor's degree in Accounting, Finance, or related field, or equivalent combination of education and experience.3+ years of accounting or business administration experience2+ years of customer success experience in a SaaS or AI-driven technology environmentStrong understanding of automated systems and AI-powered financial toolsExcellence in project management and client relationship buildingExperience with QuickBooks Online, Xero, or similar accounting platformsWhat We Offer:Opportunity to shape the future of automated technologyProfessional development and growth opportunitiesCollaborative work environment with industry leadersJoin us in transforming how STEM companies manage their operations through innovative AI-driven solutions. With ITRADE, you'll be at the forefront of automation technology while helping businesses achieve their goals.