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Customer Success Associate Jobs in Kitchener, ON

Penske

Fleet Maintenance Fueler Washer

Burlington, ON · On-site

CA$22 - CA$23/hr

With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Qualifications: At least 1 ...

Torrid

Sales Associate

Hamilton, ON · On-site

CA$17.60 - CA$18.40/hr

We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ...

Torrid

Sales Associate

Guelph, ON · On-site

CA$17.60 - CA$18.40/hr

We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ...

ULINE

Warehouse Associate

Cambridge, ON · On-site

CA$31.25 - CA$35/hr

Warehouse Associate Pay from $31.25 to $35.00 per hour with significant growth and earning ... success. Position Responsibilities * Pick customer order items and package them for same day ...

ULINE

Warehouse Associate

Milton, ON · On-site

CA$31.25 - CA$35/hr

Warehouse Associate Pay from $31.25 to $35.00 per hour with significant growth and earning ... success. Position Responsibilities * Pick customer order items and package them for same day ...

Uline

Warehouse Associate

Milton, ON

CA$31.25 - CA$35/hr

Warehouse Associate Pay from $31.25 to $35.00 per hour with significant growth and earning ... success. Position Responsibilities * Pick customer order items and package them for same day ...

ULINE

Warehouse Associate

Hamilton, ON

CA$31.25 - CA$35/hr

Warehouse Associate Pay from $31.25 to $35.00 per hour with significant growth and earning ... success. Position Responsibilities * Pick customer order items and package them for same day ...

Sunbelt Rentals

Yard Associate

Woodstock, ON · On-site

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Education or experience that prepares you for success: High school diploma or GED preferred ...

Sunbelt Rentals

Yard Associate

Brantford, ON

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Education or experience that prepares you for success: High school diploma or GED preferred ...

Sunbelt Rentals

Yard Associate

Woodstock, ON · On-site

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Education or experience that prepares you for success: High school diploma or GED preferred ...

Sunbelt Rentals

Yard Associate

Brantford, ON

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Education or experience that prepares you for success: High school diploma or GED preferred ...

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Showing results 41-60

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Kitchener, ON

Customer Success Associate information

See Kitchener, ON salary details

$21.5K

$42.4K

$62.5K

How much do customer success associate jobs pay per year?

As of Aug 24, 2026, the average yearly pay for customer success associate in Kitchener, ON is $42,375.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,386.00 and $46,649.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Kitchener, ON?

The most popular types of Customer Success jobs in Kitchener, ON are:

What job categories do people searching Customer Success Associate jobs in Kitchener, ON look for?

The top searched job categories for Customer Success Associate jobs in Kitchener, ON are:

What cities near Kitchener, ON are hiring for Customer Success Associate jobs?

Cities near Kitchener, ON with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Kitchener, ON as of August 2026, with employment types broken down into 70% Full Time, 28% Part Time, and 2% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $42,375 per year, or $20.4 per hour.

Full Time Sales Associate ON

Leon's Furniture

Guelph, ON

CA$55K - CA$100K/yr

Full-time

Re-posted 19 days ago

Job description

Overview

Busy and Growing!

Leon's is currently looking for a self-motivated Full Time Sales Associate who is enthusiastic, hardworking and driven towards success.  The ideal candidate is a problem solver with excellent attention to detail.

About Us:

Leon's Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we're proud to be expanding our sales teams in every location to meet this challenge.

Many of our most successful associates joined Leon's in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon's can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!

We are looking for:

  • People who like people! 90% of being Sales Associate at Leon's is interacting with and educating our customers. Must enjoy conversation.
  • People who like to learn! We offer extensive, quality training on all our products, so our Sales Associates can be confident in what we offer each customer.
  • People who like to be good at what they do (and are rewarded for it)! Continuously improving your skills and knowledge will increase your job satisfaction (and income). 
  • People who want to grow! Take control of your future with opportunities for growth in a dynamic industry leading retailer.
  • Previous sales experience is not required. Your success is achieved with a sincere desire to learn, grow and provide the highest level of customer service possible.  Our success is built on a diverse group of people coming together with shared values and the aspiration to help every customer that comes through our door. 

We offer:

  • Comprehensive Employee Benefit Package after 3 months
  • Profit Sharing
  • Employee Discounts & Partner Discount Programs
  • The chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast
  • Continuous, quality education and training on our products and sales techniques

Compensation:

$55,000 to $100,000 plus (income may vary based on volume and location).

Additional Information:

  • Artificial Intelligence (AI) Use: Leon's may use AI tools to support the recruitment and selection process (e.g., screening resumes, scheduling interviews). Final hiring decisions are made by our teams.
  • We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process.  Candidates with accommodation needs, can email their accommodation requests to recruitment@leons.ca.

How to Apply:

If you're ready to bring your expertise and leadership to Leon's, we'd love to hear from you.

Please email your application, including your CV and a short statement on why you would be a great fit for LFL.

Employment Type: FULL_TIME

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