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Customer Success Associate Jobs in Colchester, CT

Royal Bank of Canada

Client Associate

Glastonbury, CT · On-site

$44K - $66K/yr

Take initiative to handle account inquiries and customer needs and escalate to financial advisors ... success that is mutual. * A comprehensive Total Rewards Program include competitive compensation ...

Royal Bank of Canada

Client Associate

Glastonbury, CT · On-site

$44K - $66K/yr

Take initiative to handle account inquiries and customer needs and escalate to financial advisors ... success that is mutual. * A comprehensive Total Rewards Program include competitive compensation ...

Spirol

Sales Representative

Danielson, CT · On-site

Associate degree in Business, Communications, General Studies, or a related discipline; advanced ... customer success, or business development preferred. * Strong interpersonal and customer ...

Vixxo

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

Company Description Be part of our growing success story!! Vixxo is a technology-enabled asset ... Our team of 1,000+ associates operate out of 15 service centers throughout the US and Canada and ...

Vixxo

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

Company Description Be part of our growing success story!! Vixxo is a technology-enabled asset ... Our team of 1,000+ associates operate out of 15 service centers throughout the US and Canada and ...

Home Depot

Customer Service/Sales

Waterford, CT · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Southington, CT · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Hartford, CT · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Westerly, RI · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Middletown, CT · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Montville, CT · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Waterford, CT · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

North Windham, CT · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Southington, CT · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Berlin, CT · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

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Showing results 41-60

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Colchester, CT

Customer Success Associate information

See Colchester, CT salary details

$18.5K

$52.9K

$92.8K

How much do customer success associate jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer success associate in Colchester, CT is $52,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $65,400.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Colchester, CT?

The most popular types of Customer Success jobs in Colchester, CT are:

What cities near Colchester, CT are hiring for Customer Success Associate jobs?

Cities near Colchester, CT with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Colchester, CT as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $52,870 per year, or $25.4 per hour.

Customer Manager

Acosta

Cheshire, CT • On-site

Full-time

Posted 25 days ago

Acosta rating

6.1

Company rating: 6.1 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

38th of 52 rated marketing agency

Job description

Are you a dynamic professional with a passion for driving sales and market share growth? Join our team as a Customer Manager and take charge of managing our principals' business within designated customer accounts. 

Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
But it's not just about what we do - it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
#DiscoverYourPath

Education and Experience:

  • Bachelor's degree or equivalent in the relevant industry.
  • At least six months of experience in retail (CPG), marketing, space management, or resets. Preferred: Sales administration or finance experience.

Skills:

  • Proficient in Microsoft PowerPoint, Excel, Word, Outlook, and web-based applications.
  • Excellent presentation skills.
  • Ability to manage multiple projects.

#DiscoverYourPath

Here's what you'll be doing:

  • Achieve Sales Goals: Deliver principals' objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, all at the lowest cost.
  • Strategic Planning: Develop a comprehensive Customer Business Plan that aligns with the principals' business priorities and drives long-term success.
  • Client Engagement: Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results.
  • Cost Management: Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more. Oversee all manufacturers' expenditures at the customer.
  • In-Store Presence: Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers.
  • Trade Marketing: Manage manufacturers' trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer.
  • Budget Adherence: Operate within the designated budget, ensuring efficient use of resources.
  • Proactive Communication: Maintain open lines of communication with key principals to ensure alignment and collaboration.
  • Retail Initiatives: Collaborate with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests.
  • Market Knowledge: Utilize your knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives.
  • Timely Information Sharing: Provide timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration.
  • Team Collaboration: Share information and customer/principal insights with team members to build organizational capacity and drive collective success.
  • Technology Utilization: Utilize computer systems and technology to achieve the objectives of the Customer Business Plan and continuously develop and maintain skill levels to support the use of Acosta communication systems.
  • Feedback and Improvement: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations.
  • Special Projects: Complete special projects as requested, contributing to the overall success of the team.

What Acosta employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Acosta

Sourced by ZipRecruiter

We are the sales and marketing powerhouse behind the most recognized brands. Many of our relationships originated over 50 years ago and continue to thrive today due to the exceptional value and client service we provide. In addition to having long-standing relationships with high-profile brands and we also enjoy partnerships with leading retailers Kroger, Walmart, Costco, and PetSmart and brands including P&G, Kraft-Heinz, Campbell's, Coca-Cola.

Industry

Marketing and retail

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

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