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Customer Success Associate Jobs in Carson, CA (NOW HIRING)

Trivium

Customer Success Manager

Los Angeles, CA · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type: Full-Time ...

StudyFetch

Customer Success Manager

Beverly Hills, CA · On-site

$75K - $150K/yr

  • Medical

  • Dental

  • Vision

About the Role We're looking for proactive and relationship-focused Customer Success Managers to support our enterprise partners as they onboard and scale with Honen. In this role, you'll be the ...

StudyFetch

Customer Success Manager

Beverly Hills, CA · On-site

$75K - $150K/yr

  • Medical

  • Dental

  • Vision

About the Role We're looking for proactive and relationship-focused Customer Success Managers to support our enterprise partners as they onboard and scale with Honen. In this role, you'll be the ...

Trivium

Customer Success Manager

Los Angeles, CA · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type ...

HiveWatch

Customer Success Director

El Segundo, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As Customer Success Director, you'll own the full post-sale experience across our entire customer base - spanning account management, implementation, customer success, and customer support. You'll ...

Flip

Customer Success Manager

Los Angeles, CA · On-site

Customer Success Manager REPORTING TO : Director/Head of Customer Success LOCATION : Marina del Rey, CA (Onsite M-F) Who The Flip Is Flip? Ever call your favorite eCommerce brand or healthcare ...

Samsung

Customer Success Manager

Los Angeles, CA · On-site

Customer Success Manager Samsung Ads, the advertising monetization arm of Samsung Electronics, leverages proprietary real-time TV viewing behavior and insights to promote relevant brands and content ...

HiveWatch

Customer Success Director

El Segundo, CA

$155K - $175K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As Customer Success Director, you'll own the full post-sale experience across our entire customer base - spanning account management, implementation, customer success, and customer support. You'll ...

TRACTIAN

Customer Success Manager

Los Angeles, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening ...

Cargomatic

Customer Success Manager

Los Angeles, CA

$80K - $125K/yr

Customer Success Manager - Drayage & Supply Chain | Cargomatic Location: Long Beach, CA Employment Type: Full-Time | On-Site | Experienced This is not a remote position. Relocation assistance is not ...

Cargomatic

Customer Success Manager

Long Beach, CA

$80K - $125K/yr

Customer Success Manager - Drayage & Supply Chain | Cargomatic Location: Long Beach, CA Employment Type: Full-Time | On-Site | Experienced This is not a remote position. Relocation assistance is not ...

Cargomatic

Customer Success Manager

Long Beach, CA · On-site

$80K - $125K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Customer Success Manager Location: Long Beach, CA Employment Type: Full-Time | On-Site | Experienced This is not a remote position. Relocation assistance is not offered. About Cargomatic Cargomatic ...

Cargomatic

Customer Success Manager

Long Beach, CA · On-site

$80K - $125K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Customer Success Manager - Drayage & Supply Chain | Cargomatic Location: Long Beach, CA Employment Type: Full-Time | On-Site | Experienced This is not a remote position. Relocation assistance is not ...

Cargomatic

Customer Success Manager

Long Beach, CA · On-site

$80K - $125K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Customer Success Manager - Drayage & Supply Chain | Cargomatic Location: Long Beach, CA Employment Type: Full-Time | On-Site | Experienced This is not a remote position. Relocation assistance is not ...

Truemed Inc.

Customer Success Manager

Los Angeles, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role • We are hiring a Customer Success Manager to own and grow a portfolio of Truemed merchant partners across the full merchant lifecycle - from onboarding and technical activation ...

TrueMed Inc

Customer Success Manager

Los Angeles, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role • We are hiring a Customer Success Manager to own and grow a portfolio of Truemed merchant partners across the full merchant lifecycle - from onboarding and technical activation ...

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Showing results 41-60

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Carson, CA

Customer Success Associate information

See Carson, CA salary details

$19.3K

$55.4K

$97.3K

How much do customer success associate jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer success associate in Carson, CA is $55,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $68,500.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Carson, CA?

The most popular types of Customer Success jobs in Carson, CA are:

What job categories do people searching Customer Success Associate jobs in Carson, CA look for?

The top searched job categories for Customer Success Associate jobs in Carson, CA are:

What cities near Carson, CA are hiring for Customer Success Associate jobs?

Cities near Carson, CA with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Carson, CA as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $55,420 per year, or $26.6 per hour.

Customer Success Manager

Trivium

Los Angeles, CA • Remote

$3.5K - $7.0K/mo

Full-time

Re-posted 20 days ago

Job description

Customer Success Manager (CSM) - Remote

Location: Remote - US, UK or Canada (native-level American English - mandatory)
Salary: $3,500-$7,000 per month, based on experience
Employment Type: Full-Time

Key Responsibilities
  • Onboard new clients following the sales process and introduce them to our services.
  • Serve as the main point of contact for clients, providing guidance, updates, and support.
  • Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO)
  • Ensure client retention by proactively addressing issues and providing solutions.
  • Collaborate with internal teams (marketing, fulfillment, operations) to meet client goals.
  • Track and report on client progress and performance metrics.
  • Escalate issues as needed and manage difficult client interactions with confidence and professionalism
  • Contribute to process improvements and build out SOPs for the CSM function.
  • Mentor future CSM team members as the department grows.

Requirements

Required:

  • 3+ years of experience as a Customer Success Manager, Account Manager, or Client Success Specialist, preferably in a marketing agency environment.
  • Strong understanding of digital marketing, SEO, and social media advertising, including Facebook Ads.
  • Excellent communication, negotiation, and client management skills.
  • Ability to handle challenging client situations with professionalism and assertiveness.
  • Experience with tools like GoHighLevel, Asana, Slack, and other CRM/project management tools.
  • Highly proactive, detail-oriented, and able to work independently.
  • Passionate about delivering high-quality client results.

Preferred:

  • Experience working with contractors or service-based clients.
  • Leadership experience or interest in growing into a senior CSM role.

Benefits

Why Join Us
  • Fully remote work with flexible schedule within Eastern Time.
  • Opportunity to build and lead your own team in the future.
  • Exposure to high-level client success and agency operations.
  • Supportive, fun, and high-energy team culture.
  • Opportunity to shape processes and make the role your own.

Apply