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Customer Success Associate Jobs in Carson, CA (NOW HIRING)

EBizCharge

Client Success Associate

Irvine, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Document client interactions, issues, resolutions, and follow-up activities within Salesforce CRM. * Collaborate with internal teams, including Technical Support, Sales, Product, and Client ...

Privy

Customer Success Manager

Los Angeles, CA · On-site +1

  • Medical

  • Dental

  • Vision

  • PTO

Customer Success at Privy is about helping ecommerce brands unlock growth. We partner with thousands of merchants to maximize the value they get from email, SMS, and onsite experiences through ...

We Recruit

Customer Success Manager

Los Angeles, CA · On-site

Customer Success Manager We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building ...

CXApp, Inc

Customer Success Manager

Los Angeles, CA · On-site

As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product ...

Medput

Customer Success Manager

Santa Monica, CA

MedPut is growing rapidly and our customers' success is at the core of everything we do. We are looking for a results-driven Customer Success Manager who is ready to contribute to the growth and ...

Medput

Customer Success Manager

Santa Monica, CA · On-site

MedPut is growing rapidly and our customers' success is at the core of everything we do. We are looking for a results-driven Customer Success Manager who is ready to contribute to the growth and ...

TGR Solutions

Customer Success Specialist

Los Angeles, CA · On-site

$28.85 - $31.25/hr

Customer Success Specialist Location : Los Angeles, CA (Onsite - Downtown Los Angeles) Position : Full-Time Reports To : Customer Success Manager About the Company : TGR Solutions, Inc. is an ...

CXApp, Inc

Customer Success Manager

Los Angeles, CA · On-site

As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product ...

TGR Solutions

Customer Success Specialist

Los Angeles, CA · On-site

$28.85 - $31.25/hr

Customer Success Specialist Location : Los Angeles, CA (Onsite - Downtown Los Angeles) Position : Full-Time Reports To : Customer Success Manager About the Company : TGR Solutions, Inc. is an ...

EKN Engineering

Customer Success Specialist

Irvine, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Success Specialist At EKN Engineering, we solve challenging problems with innovative engineering and configurable software solutions. We use an engineering-first approach, combined with data ...

Whatnot

Customer Success Manager

Los Angeles, CA · On-site

$113K - $155K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Role Our Customer Success team is responsible for driving sustainable business growth and fostering deep relationships with our sellers on Whatnot. This role will involve collaborating with some of ...

Whatnot

Customer Success Manager

Los Angeles, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Role Our Customer Success team is responsible for driving sustainable business growth and fostering deep relationships with our sellers on Whatnot. This role will involve collaborating with some of ...

Whip Media

Customer Success Manager

Santa Monica, CA · On-site

  • Retirement

  • PTO

As a Customer Success Manager at Whip Media, you'll be a vital partner to our diverse portfolio of media clients, including major studios, broadcasters, streamers, and distributors. You'll be ...

Flip CX

Customer Success Manager

Marina Del Rey, CA · On-site

$80K - $110K/yr

Customer Success Manager Location: Marina del Rey, CA (Onsite M-F) Flip is an innovative company that provides Voice AI solutions to eCommerce brands and healthcare providers. We are looking for a ...

UpKeep

Customer Success Manager

Los Angeles, CA · Hybrid

POSITION SUMMARY As a Customer Success Manager (CSM), you will be responsible for a portfolio of accounts within our "high touch" engagement model. Your core focus will be to drive product adoption ...

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Carson, CA

Customer Success Associate information

See Carson, CA salary details

$19.3K

$55.4K

$97.3K

How much do customer success associate jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer success associate in Carson, CA is $55,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $68,500.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Carson, CA?

The most popular types of Customer Success jobs in Carson, CA are:

What job categories do people searching Customer Success Associate jobs in Carson, CA look for?

The top searched job categories for Customer Success Associate jobs in Carson, CA are:

What cities near Carson, CA are hiring for Customer Success Associate jobs?

Cities near Carson, CA with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Carson, CA as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $55,420 per year, or $26.6 per hour.

Client Success Associate

EBizCharge

Irvine, CA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Ebizcharge Job Opportunity

Headquartered in Irvine, California, EBizCharge specializes in developing integrated payment solutions that facilitate electronic payment processing within ERP, CRM, Mobile, and eCommerce applications. Our applications are PCI compliant and fully integrated with major ERP/accounting systems, including QuickBooks, Sage, SAP Business One, Microsoft Dynamics, NetSuite, Epicor, Acumatica, and major online shopping carts, including Magento and WooCommerce. EBizCharge offers its employees tremendous learning opportunities, career growth potential, and a dynamic work environment.

Responsibilities:
  • Respond to a high volume of client inquiries via phone, email, and support tickets in a timely and professional manner.
  • Provide first-level support for client issues related to products and services. Document client interactions, issues, resolutions, and follow-up activities within Salesforce CRM.
  • Collaborate with internal teams, including Technical Support, Sales, Product, and Client Operations.
  • Escalate complex technical issues to appropriate support teams while maintaining ownership of client communication.
  • Monitor and manage support queues to ensure service agreements are met.
  • Assist with account maintenance requests and general product inquiries.
  • Maintain accurate records and ensure compliance with company policies and industry regulations.
Qualifications:
  • Self-starter with the ability to learn fast and work independently as well as within a team.
  • Prior experience with training and/or demos on products or software is strongly desired.
  • Good work ethic and flexible hours.
  • Strong proficiency in Microsoft Excel, Word, Outlook, and computer savvy.
  • Comfortable working with a wide variety of professionals.
  • The duties and requirements listed above should not be interpreted as all-inclusive.
  • Additional functions may be assigned as deemed appropriate.
  • Must have strong communication skills.
Benefits:
  • Employer paid benefits (including Medical, Dental, Vision, & life insurance) for selected plans for the employee.
  • Retirement 401(k) plan with company match.
  • Gym access, dry cleaners, car wash conveniently located within building.
  • Generous PTO plan with an additional 9 Days Company Paid Holidays per year.

Job Type: Full-time

The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations. The Company prohibits unlawful discrimination against any job applicant, employee, or unpaid intern by any employee of the Company, including supervisors and coworkers. Pay discrimination between employees of the opposite sex or between employees of another race or ethnicity performing substantially similar work, as defined by the California Fair Pay Act and federal law, is prohibited.

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