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Customer Success Associate Jobs in Nebraska (NOW HIRING)

Remarcable, Inc.

Customer Success Manager (CSM)

Omaha, NE · On-site

$75K - $95K/yr

As a CSM (Customer Success Manager), you'll own the post-onboarding relationship for a dedicated book of business -- driving retention, expansion, and real business value for contractor clients. What ...

Genesys

Job Title: Sr. Customer Success Manager Location: West and Central Regions About Genesys Genesys orchestrates billions of customer experiences annually for organizations across 100+ countries.

Genesys

Job Title: Sr. Customer Success Manager Location: West and Central Region Position Purpose We are seeking a collaborative Customer Success Manager to drive customer value realization and foster ...

Milliman

Client Success Manager (MedInsight)

Omaha, NE · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

Remarcable Inc

Supplier Success Manager

Omaha, NE · On-site

$60K - $80K/yr

Our Mission To advance the adoption of technology in the construction industry and bring better efficiency, visibility, and communication to our customers. Job Details • Full-Time • Benefits:

Remarcable, Inc.

Supplier Success Manager

Omaha, NE · On-site

$60K - $80K/yr

You'll be part of a small, talented team shaping the future of construction technology--operating in a vertical SaaS + marketplace model with ERP-style sales motion, sticky customer relationships ...

Conagra Brands

Associate Development Chef

Omaha, NE · On-site

$59K - $78K/yr

Coordinate and execute innovation tastings, customer meetings, and culinaryfocused events ... Ingredients Required for Your Success * Associate degree in culinary arts or a related discipline.

Grass Pad, Inc.

Garden Center Associate

Omaha, NE · On-site

$14.25 - $16.50/hr

Garden Center Associate Location: Omaha Status: Part-Time, Full-Time, Hourly, daytime, weekday and ... Since then, we've built a business on honesty, integrity and putting the customer's success first ...

Grass Pad, Inc.

Garden Center Associate

Omaha, NE

$14.25 - $16.50/hr

Garden Center Associate Location: Omaha Status: Part-Time, Full-Time, Hourly, daytime, weekday and ... Since then, we've built a business on honesty, integrity and putting the customer's success first ...

Grass Pad, Inc.

Garden Center Associate

Omaha, NE · On-site

$14.25 - $16.50/hr

Garden Center Associate Location: Omaha Status: Part-Time, Full-Time, Hourly, daytime, weekday and ... Since then, we've built a business on honesty, integrity and putting the customer's success first ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Nebraska

Customer Success Associate information

See Nebraska salary details

$17.6K

$50.5K

$88.7K

How much do customer success associate jobs pay per year?

As of Jul 15, 2026, the average yearly pay for customer success associate in Nebraska is $50,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $62,400.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the role of a customer success associate?

A customer success associate is responsible for managing customer relationships, ensuring client satisfaction, and helping customers achieve their goals with a company's products or services. They often handle onboarding, support, and follow-up, using tools like CRM software to track interactions and outcomes.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a Customer Success Associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a Customer Success Associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a CSM salary?

A Customer Success Manager (CSM) salary varies depending on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually in the United States. Entry-level CSMs may earn less, while those with more experience or in high-demand industries can earn higher compensation, often supplemented with bonuses or commissions. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for success in this role.

Is customer success an entry level job?

Customer Success Associate roles are often entry-level positions that require strong communication and problem-solving skills. Many companies provide on-the-job training, and prior experience is not always necessary, making it accessible for recent graduates or those new to the field.

What Is a Customer Success Associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What jobs make $3,000 a month without a degree?

Customer Success Associate roles often pay around $3,000 or more per month, especially with experience and strong communication skills. These positions typically require familiarity with customer relationship management (CRM) tools and may offer remote or flexible schedules. Other jobs that can reach this income level without a degree include sales, administrative roles, and certain technical support positions.
More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Nebraska? The most popular types of Customer Success jobs in Nebraska are:
What job categories do people searching Customer Success Associate jobs in Nebraska look for? The top searched job categories for Customer Success Associate jobs in Nebraska are:
What cities in Nebraska are hiring for Customer Success Associate jobs? Cities in Nebraska with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Nebraska as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 28% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,524 per year, or $24.3 per hour.
Customer Success Manager (CSM)

Customer Success Manager (CSM)

Remarcable, Inc.

Omaha, NE • On-site

$75K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Remarcable is a SOC 2 Type II–certified cloud platform that streamlines purchasing for MEP contractors. We've processed billions in material purchases and we're scaling fast. As a CSM (Customer Success Manager), you'll own the post-onboarding relationship for a dedicated book of business — driving retention, expansion, and real business value for contractor clients.

What You'll Do

  • Drive value realization

  • Lead the handoff from onboarding into a long-term success plan. Deliver QBRs and EBRs that show measurable ROI across procurement, spend control, and field-to-office workflows.

  • Protect and grow ARR

  • Monitor account health in Totango and Salesforce. Run churn playbooks proactively when usage dips — don't wait for the renewal date to find out there's a problem.

  • Expand accounts

  • Identify upsell opportunities — new modules, additional regions, adjacent partners. Turn happy customers into advocates for case studies, referrals, and beta programs.

  • Feed product insight

  • Translate field feedback into clear, actionable input for Product and Engineering. You're the voice of the contractor inside the building.

Who You Are

  • 5+ years in B2B SaaS CS or Account Management

  • You've managed a book of business before and know what it takes to retain and grow complex accounts. Construction industry experience (electrical, mechanical, plumbing) is a meaningful plus.

  • Systems-minded

  • Comfortable in Salesforce and Totango (or similar CSPs). You believe: if it isn't in the CRM, it didn't happen.

  • Proactive by default

  • You don't wait for a customer to raise a flag. You intervene before problems become crises.

  • Fluent across audiences

  • You can explain procurement workflows to a foreman and digital transformation ROI to a CFO — and you're comfortable in both rooms.

  • Owner's mentality

  • You treat your book of business like your own company — focused on high-impact work, not busy work.

Compensation and Benefits

  • Medical, dental & vision (company-paid for employee coverage)

  • STD & group life (company-paid), voluntary LTD

  • 401(k) with company match

  • 2 weeks PTO + 56 hrs sick in year 1

  • Bonus potential

  • Series A growth trajectory

#ZR

Please be aware of potential phishing scams. Remarcable will never advance job applicants money or ask them to send money (via Venmo, Zelle, Paypal etc.) to preferred vendors. If you are concerned about the application process, please contact Remarcable directly at (216)770-3322.

Remarcable is not associated with info-remarcable.com. For information about applying for a position with Remarcable, please reference remarcable.com.

Compensation Range: $75K - $95K