Customer Success Associate Remote Jobs in Meriden, CT

Description

Position Purpose:

Plimpton & Hills is seeking a Remote Commercial HVAC Estimator to prepare material takeoffs, equipment selections, estimates, quotations, bids, and submittals for commercial HVAC construction projects. The ideal candidate will have experience interpreting blueprints, specifications, and construction documents while supporting mechanical contractors, engineers, project managers, and commercial customers. This fully remote opportunity offers long-term career growth with an industry-leading distributor serving the Northeast construction market.

Candidates with experience as an HVAC Estimator, Mechanical Estimator, MEP Estimator, Project Coordinator, HVAC Inside Sales Representative, or commercial HVAC professional are encouraged to apply.

Why Join Plimpton & Hills?:

At Plimpton & Hills, you'll join a respected industry leader with more than 100 years of success serving contractors, businesses, and homeowners throughout the Northeast. We offer a collaborative team environment, opportunities for career advancement, ongoing training and development, and the ability to build a long-term career with a growing organization committed to customer success.

Essential Functions:

• Perform commercial HVAC take-offs from blueprints, construction drawings, plans, specifications, and project bidding platforms.
• Prepare accurate and competitive estimates for HVAC equipment, materials, and systems.
• Estimate and price commercial new construction, renovation, replacement, retrofit, and design-build projects.
• Develop detailed quotations, bids, proposals, and submittal packages.
• Review project documents to ensure a complete understanding of project scope, specifications, and requirements.
• Coordinate with manufacturers and vendors to obtain pricing, equipment selections, technical information, and lead times.
• Support inside and outside sales representatives throughout the quote, bid, and  project award process.
• Maintain CRM systems and customer records, documenting sales activities, bid opportunities, project updates, and customer communications.
• Participate in sales meetings and collaborate with the commercial sales team on business opportunities and project strategies.
• Manage multiple projects simultaneously while meeting strict bid deadlines.
• Provide responsive support to mechanical contractors, engineers, project managers, and customers.
• Successfully perform estimating responsibilities in a fully remote work environment.
• Participate in virtual meetings with contractors, vendors, engineers, and internal sales teams.
• Manage project documentation electronically using estimating software, CRM systems, and Microsoft Office applications.
• Collaborate remotely with team members while maintaining responsiveness to customer deadlines and bid      requests.
• Track project activity, communications, and opportunities through CRM and project management systems.
• Ensure all work meets company standards for accuracy, quality, customer service, and profitability.

Compensation & Benefits

• Competitive compensation commensurate with experience.
• Eligible to participate in the company's comprehensive benefits package, including medical, dental, and vision insurance.
• 401(k)  retirement plan with company match.
• Paid time off and paid holidays.
• Company-paid training and professional development opportunities.
• Career growth opportunities within a stable, growing organization.

Requirements

Company Overview

Plimpton & Hills Corporation is a leading distributor of plumbing, heating, HVAC, and industrial products serving contractors, businesses, and homeowners across the Northeast. With multiple branch locations and showrooms, the company is committed to providing quality products, expert support, and reliable service to the professionals and communities we serve.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Requirements

Experience, Education & Skills:

• HVAC degree, technical training, and/or equivalent HVAC industry experience.
• Two (2) or more years of experience in commercial HVAC estimating, inside sales, project coordination, mechanical construction, or a related field preferred.
• Experience working with commercial contractors, engineers, architects, consulting engineers, and construction documents strongly preferred.
• Experience with commercial construction projects, bid processes, and plan-and-spec      work is highly desirable.

Technical & Computer Skills:

• Ability to read and interpret blueprints, plans, schedules, specifications, and      construction documents.
• Experience using estimating software, construction bidding platforms, ERP systems, order-entry systems, and CRM platforms preferred.
• Familiarity with commercial HVAC products, equipment, and mechanical systems.
• Knowledge of commercial HVAC equipment including rooftop units (RTUs), split systems, heat pumps, air handlers, chillers, boilers, VRF systems, controls, and related accessories preferred.
• Experience using Customer Relationship Management (CRM) platforms such as Salesforce, HubSpot, Microsoft Dynamics, NetSuite CRM, or similar systems preferred.
• Ability  to analyze product specifications, equipment selections, and technical      submittal requirements.

Preferred Experience

• Commercial HVAC estimating
• Mechanical estimating
• MEP estimating
• HVAC equipment selection
• Construction takeoffs and quantity surveys
• Commercial construction bidding
• Plan-and-spec projects
• Design-build construction projects
• HVAC distribution or wholesale industry experience
• Mechanical contractor experience
• Applied equipment estimating
• Energy-efficient HVAC systems

Remote Work Environment

• Fully remote position
• Work-from-home opportunity
• Collaborative team environment utilizing Microsoft Teams and digital project tools
• Ongoing support and training from experienced HVAC professionals
• Opportunities for advancement into commercial sales, estimating leadership, project management, and business development roles