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Customer Success Associate Remote Jobs in Tennessee

Liveops

Remote Customer Service Representative

Smyrna, TN · Remote

$20/hr

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Tennessee

Customer Success Associate Remote information

See Tennessee salary details

$16.8K

$48.1K

$84.4K

How much do customer success associate remote jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer success associate remote in Tennessee is $48,096.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $59,400.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

How does a customer success associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What skills and qualifications are needed to thrive as a customer success associate?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.

What are popular job titles related to Customer Success Associate Remote jobs in Tennessee?

For Customer Success Associate Remote jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate Remote jobs in Tennessee look for?

The top searched job categories for Customer Success Associate Remote jobs in Tennessee are:

What cities in Tennessee are hiring for Customer Success Associate Remote jobs?

Cities in Tennessee with the most Customer Success Associate Remote job openings:

Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Tennessee as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,096 per year, or $23.1 per hour.

Remote Client Success Specialist | Customer Service | Benefits | Work From Home | Weekly Pay

AO Globe Life

Murfreesboro, TN • On-site, Remote

$15.75 - $20.75/hr

Full-time

Medical, Life

Posted 6 days ago

Job description

Remote Client Success Specialist / Customer Service /
Benefits / Work From Home / Weekly Pay
Company: Globe Life AO
Location: 100% Remote (United States)
Job Type: Full-Time | Flexible Schedule | Training & Mentorship Provided
Build Relationships. Help Families. Grow Your Career.
Are you looking for a work-from-home career where you can help people, build valuable professional skills, and enjoy unlimited growth potential?
Globe Life AO is seeking motivated Remote Client Success Specialists to provide exceptional customer service while helping veterans, labor union members, credit union members, associations, and their families understand and enroll in valuable life, accident, and supplemental health insurance benefits.
Whether you're starting your career or bringing experience from customer service, healthcare, retail, hospitality, banking, education, military service, or sales, we'll provide the training, mentorship, licensing guidance, and support needed to help you succeed.
Why You'll Love This Opportunity
  • 100% Remote Work
  • Qualified Leads Provided - No Cold Calling
  • Weekly Pay + Performance-Based Bonuses
  • No Experience Required
  • Comprehensive Training & Mentorship
  • Leadership Development & Career Advancement
About Globe Life AO
For more than 70 years, Globe Life AO has proudly served working families by providing trusted life, accident, and supplemental health insurance solutions.
Our company is built on integrity, exceptional customer service, and developing leaders from within. We invest in our people through ongoing coaching, mentorship, and professional development.Our Mission
Protect Every Child. Serve All Working People.
What You'll Do
As a Remote Client Success Specialist, you'll build long-term relationships with members while providing outstanding service throughout their experience.
Responsibilities include:
  • Welcome and onboard new members through virtual Zoom and phone appointments.
  • Connect with qualified members who have requested benefit information.
  • Educate clients on life, accident, and supplemental health insurance options.
  • Assess client needs and recommend personalized benefit solutions.
  • Answer client questions and provide ongoing customer support.
  • Conduct policy reviews and assist with beneficiary updates.
  • Maintain accurate records while following company and state compliance standards.
  • Participate in weekly coaching, mentorship, and leadership development.
Why Join Globe Life AO?
🏠 100% Work From Home
Work remotely anywhere in the United States.
💵 Weekly Pay + Unlimited Income Potential
Earn weekly income through uncapped commissions, bonuses, renewals, and long-term residual income opportunities.
⏰ Flexible Schedule
Create a work schedule that supports your personal goals and work-life balance.
📞 Qualified Warm Leads
No cold calling. Focus on helping members who have already requested information.
🎓 Comprehensive Training
Receive:
  • Virtual onboarding
  • Licensing guidance
  • One-on-one coaching
  • Weekly mentorship
  • Ongoing professional development
📈 Career Advancement
Advance into leadership and management opportunities based on performance-not tenure.
Benefits
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Leadership Development Programs
  • Residual Income Opportunities
  • Career Advancement
  • OPEIU Local 277 Union Representation (where applicable)
Recognition & Incentives
Top performers may qualify for:
  • Leadership conferences
  • Company-sponsored incentive trips
  • Performance bonuses
  • Recognition awards
  • Professional development opportunities
Who We're Looking For
We're seeking individuals who are:
  • Excellent communicators with strong interpersonal skills.
  • Customer-focused and passionate about helping others.
  • Self-motivated, dependable, and organized.
  • Goal-oriented with excellent problem-solving abilities.
  • Comfortable working independently in a remote environment.
  • Proficient with computers, Zoom, CRM systems, and virtual communication tools.
  • Eligible to obtain any required state insurance license.

Experience in customer service, client success, customer support, retail, hospitality, healthcare, banking, education, military, administration, insurance, call centers, or sales is welcomed-but not required.
Why Globe Life AO?
  • 70+ years serving working families.
  • Backed by the strength and stability of Globe Life.
  • A culture built on integrity, mentorship, collaboration, and promoting from within.
  • Clear pathways into leadership and long-term career growth.
  • A rewarding opportunity to help families while building your own future.
Interview Process
All interviews are conducted virtually through Zoom, providing a convenient, professional, and accessible hiring experience.
Ready to Build Your Future?
If you're looking for a rewarding remote client success and customer service career where you can help families, enjoy flexibility, receive world-class training, and build long-term professional success, we'd love to hear from you.
Apply today and begin your journey with Globe Life AO.
Applicants must be physically located in and legally authorized to work in the United States.Globe Life AOWork From Home. Help Families. Build Your Future.

Apply