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Customer Success Architect Jobs in Reno, NV (NOW HIRING)

Foundation Building Materials

Branch Manager

Reno, NV · On-site

$80K - $100K/yr

By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality ... success. Overview Position Overview At Foundation Building Materials (FBM), the Branch Manager is ...

Foundation Building Materials

Branch Manager

Reno, NV

$80K - $100K/yr

By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality ... success. Position Overview At Foundation Building Materials (FBM), the Branch Manager is ...

Foundation Building Materials

Branch Manager

Reno, NV · On-site

$80 - $100/hr

By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality ... success. Overview Position Overview At Foundation Building Materials (FBM), the Branch Manager is ...

Grant Thornton LLP

Director, Global Real Estate

Reno, NV · On-site

$184K - $276K/yr

Establish metrics and targets for efficiency, cost, and customer satisfaction across the real ... Bachelor's degree in real estate, business, architecture/engineering, or a related field (advanced ...

Foundation Building Materials

CDL Driver

Reno, NV · On-site

By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality ... success. Overview Position Overview At Foundation Building Materials (FBM), our CDL Drivers are ...

Foundation Building Materials

CDL Driver

Reno, NV · On-site

By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality ... success. Overview Position Overview At Foundation Building Materials (FBM), our CDL Drivers are ...

Foundation Building Materials

CDL Driver

Carson City, NV · On-site

$28 - $30/hr

By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality ... success. Overview Position Overview At Foundation Building Materials (FBM), our CDL Drivers are ...

Foundation Building Materials

CDL Driver

Reno, NV

By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality ... success. Position Overview At Foundation Building Materials (FBM), our CDL Drivers are essential ...

Foundation Building Materials

CDL Driver

Reno, NV · On-site

By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality ... success. Overview Position Overview At Foundation Building Materials (FBM), our CDL Drivers are ...

Foundation Building Materials

Stocker

Carson City, NV · On-site

$13.75 - $17.25/hr

By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality ... success. Overview Position Overview At Foundation Building Materials (FBM), Stockers play a key ...

Foundation Building Materials

Stocker

Carson City, NV · On-site

$20 - $21/hr

By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality ... success. Overview Position Overview At Foundation Building Materials (FBM), Stockers play a key ...

Foundation Building Materials

Stocker

Carson City, NV · On-site

$20/hr

By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality ... success. Position Overview At Foundation Building Materials (FBM), Stockers play a key role in ...

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Showing results 41-60

All JobsCustomer Success Architect JobsCustomer Success Architect Jobs in Reno, NV

Customer Success Architect information

See Reno, NV salary details

$99.7K

$124.6K

$146.6K

How much do customer success architect jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer success architect in Reno, NV is $124,633.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,200.00 and $137,100.00 per year, depending on experience, location, and employer.

What is a customer success architect?

Customer Success Architects are professionals who work with clients to ensure they effectively implement and maximize the value of a company's products or services. They combine deep technical knowledge with customer-facing skills to help organizations solve complex business challenges using specific solutions. Their responsibilities include providing technical guidance, best practices, and strategic planning to help customers achieve their goals and drive product adoption. This role often acts as a bridge between the customer, support, and product teams to ensure long-term success.

What are the key skills and qualifications needed to thrive as a customer success architect?

To thrive as a Customer Success Architect, you need a deep understanding of technical solutions, customer onboarding, and project management, often backed by a degree in computer science or related fields. Familiarity with cloud platforms, CRM tools, and certifications like AWS Certified Solutions Architect or Salesforce certifications are typically required. Excellent communication, problem-solving, and relationship-building skills help foster strong partnerships and drive customer outcomes. These capabilities are crucial for ensuring customer satisfaction, long-term adoption, and the success of complex technical deployments.

How does a customer success architect typically collaborate with other teams to ensure client satisfaction?

Customer Success Architects often work closely with sales, product management, and engineering teams to deliver tailored solutions that align with client goals. They act as technical advisors, translating client needs into actionable plans and ensuring that product implementations run smoothly. Regular cross-functional meetings and clear communication are key, as they help address client concerns quickly and optimize the client's experience throughout their journey. This collaborative environment fosters both successful outcomes for clients and professional growth for the Customer Success Architect.

What is the difference between Customer Success Architect vs Customer Success Manager?

AspectCustomer Success ArchitectCustomer Success Manager
CredentialsTypically requires experience in customer success, technical knowledge, and certifications like CSPO or CSCPOften holds a bachelor's degree in business or related field, with customer success certifications
Work EnvironmentWorks closely with technical teams, product development, and clients to design success strategiesManages client relationships, onboarding, and ongoing support
Employer & Industry UsageUsed in SaaS, tech, and enterprise software companies focusing on technical success planningCommon across various industries including SaaS, finance, and healthcare for client retention

The Customer Success Architect focuses on designing tailored success strategies and technical solutions, often collaborating with product and technical teams. In contrast, the Customer Success Manager primarily manages client relationships, onboarding, and ongoing support to ensure customer satisfaction and retention.

Is customer success an entry level job?

Customer Success Architect roles are typically mid- to senior-level positions that require prior experience in customer success, account management, or related fields. While some companies may offer entry-level customer success roles, the architect position usually demands strong communication skills, technical knowledge, and industry experience. Certifications in customer success or related tools can be beneficial for advancement but are not usually sufficient for an architect-level role without relevant experience.

What does a customer success architect do?

A customer success architect designs and implements strategies to ensure clients effectively use a company's products or services, often collaborating with sales, support, and technical teams. They analyze customer needs, develop tailored solutions, and may use tools like CRM software to improve customer satisfaction and retention.

What are popular job titles related to Customer Success Architect jobs in Reno, NV?

For Customer Success Architect jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Customer Success Architect jobs in Reno, NV look for?

The top searched job categories for Customer Success Architect jobs in Reno, NV are:

What cities near Reno, NV are hiring for Customer Success Architect jobs?

Cities near Reno, NV with the most Customer Success Architect job openings:

Customer Success Architect jobs near you
Infographic showing various Customer Success Architect job openings in Reno, NV as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $124,633 per year, or $59.9 per hour.

Branch Manager

Foundation Building Materials

Reno, NV • On-site

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Foundation Building Materials rating

6.2

Company rating: 6.2 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

336th of 423 rated retail wholesalers

Job description

About Us
Company Overview
Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada. In conjunction with Unified Door & Hardware Group (UDHG), a premier provider of commercial door, frame, and hardware solutions, FBM supports a broad range of construction and architectural projects nationwide.
Together, FBM and UDHG's 8,000+ Team Members are committed to operational excellence, innovation, and employee development. By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality products and services to contractors, builders, and project teams across diverse markets. As the organization continues to grow and evolve following the recent acquisition by Lowe's, we are investing in strong, forward-thinking talent to support our long-term success.
Overview
Position Overview
At Foundation Building Materials (FBM), the Branch Manager is responsible for leading overall branch operations to ensure exceptional customer service, operational efficiency, and team development. This role drives business performance, supports company initiatives, and ensures alignment with FBM's standards, values, and long-term growth objectives
Responsibilities and Qualifications
Key Responsibilities
Operations & Performance
  • Direct and coordinate daily branch activities to achieve optimal efficiency and service levels
  • Monitor operational performance, including inventory control and product/service quality
  • Ensure execution of company policies, procedures, and safety standards
  • Support budgeting processes and ensure departmental alignment with business goals
  • Forecast and manage sales performance in a high-growth environment

Leadership & Team Development
  • Provide leadership, coaching, and development for all branch personnel
  • Partner with managers and supervisors on recruitment, selection, and employee development
  • Evaluate team strengths and identify opportunities for growth and advancement
  • Foster a positive, high-performance culture aligned with FBM values

Customer & Business Development
  • Build and maintain strong relationships with new and existing customers
  • Support efforts to expand market share within target segments
  • Promote a customer-first mindset across all branch operations

Strategic Alignment
  • Collaborate with leadership to establish short- and long-term business goals
  • Participate as a member of the management team in driving organizational direction
  • Ensure alignment with company initiatives and continuous improvement efforts

Additional Responsibilities & Miscellaneous
  • Perform other duties as assigned to support operations, sales, and corporate objectives

Qualifications
  • Minimum 2+ years of management or leadership experience, preferably in construction or building materials distribution
  • Strong leadership, communication, and organizational skills
  • Proven ability to lead, motivate, and develop teams
  • Ability to manage multiple priorities and meet deadlines
  • Bachelor's degree in Business, Management, or related field
  • Knowledge of drywall, metal framing, and related construction products
  • Proficiency in Microsoft Office applications
  • Experience in the construction or distribution industry

Compensation and Benefits
Reports To
District Manager
Compensation
The listed pay range reflects the expected base rate for this position. Within the range, individual pay may vary based on experience, qualifications, and work location within state. This is a full-time position with competitive pay and benefits.
  • Base: $80,000.00 - $100,000.00 per year

Benefits
At FBM, we're committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work. Our excellent package includes:
  • Medical, Dental and Vision plans with leading national providers
  • Health Savings Account (HSA) / Flexible Spending Account (FSA)
  • Company Provided Basic Life and Accident Death & Dismemberment (AD&D)
  • Voluntary Life and Accidental Death & Dismemberment (AD&D)
  • Critical illness, Hospital Indemnity, Accident Coverage
  • Legal Insurance Plan
  • Paid Time Off (PTO) & Paid Company Holidays
  • 401(k) plan with generous company match

Statements
Equal Opportunity Employer
Foundation Building Materials is an Equal Opportunity Employer and committed to providing equal employment opportunities to all individuals, including those with disabilities. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are based on business needs, job requirements, merit, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed, please contact Human Resources at Talent@myfbm.com.
Posting Period
This job will be posted for at least 5 days, starting on the initial post date reflected above.
Salary Range
Min: USD $80,000.00/Yr., Max: USD $100,000.00/Yr.

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