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Customer Success Analyst Jobs in Alabama (NOW HIRING)

$90K - $100K/yr

Partner with Sales, Customer Success, Finance, Product, Marketing, and Engineering. * Translate ... Perform root cause analysis and implement corrective actions. * Partner with IT to automate ...

... our customers' success. We empower our teams, contribute to our communities, and operate ... Analyze data to identify trends, patterns, and insights that support program objectives. * Develop ...

... our customers' success. We empower our teams, contribute to our communities, and operate ... Analyze data to identify trends, patterns, and insights that support program objectives. * Develop ...

Partner with Customer Success and executive leadership to drive customer retention, reduce ... Analyze operational trends and performance metrics to proactively identify risks and opportunities ...

Partner with Customer Success and executive leadership to drive customer retention, reduce ... Analyze operational trends and performance metrics to proactively identify risks and opportunities ...

Our four core values, Customer Success, One Global Team, Integrity & Ownership, and Innovation ... As part of model delivery, the Energy Market Analyst will also handle project implementation tasks:

Senior Stress Analyst

Huntsville, AL · On-site

$107K - $195K/yr

... our customers' success. We empower our teams, contribute to our communities, and operate ... Leidos' Defense Systems is seeking a Senior Stress Analyst to join our team to create unique ...

Senior Stress Analyst

Huntsville, AL · On-site

$107K - $195K/yr

... our customers' success. We empower our teams, contribute to our communities, and operate ... Leidos' Defense Systems is seeking a Senior Stress Analyst to join our team to create unique ...

Lead Stress Analyst

Huntsville, AL · On-site

$87K - $157K/yr

... our customers' success. We empower our teams, contribute to our communities, and operate ... Leidos' Defense Systems is seeking a Senior Stress Analyst to join our team to create unique ...

Showing results 21-40

Customer Success Analyst information

See Alabama salary details

$16

$36

$61

How much do customer success analyst jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer success analyst in Alabama is $36.72, according to ZipRecruiter salary data. Most workers in this role earn between $29.42 and $41.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success analyst?

To thrive as a Customer Success Analyst, you need strong analytical skills, customer relationship management experience, and a background in business or related fields. Familiarity with CRM platforms like Salesforce, data analysis tools, and customer engagement software is typically expected. Outstanding communication, problem-solving, and empathy help you build trust and proactively address client needs. These skills are essential for retaining customers, maximizing satisfaction, and driving business growth.

How does a customer success analyst typically collaborate with other departments to drive customer satisfaction?

Customer Success Analysts regularly work cross-functionally with teams such as Sales, Product, and Support to ensure a seamless customer experience. They analyze customer data to identify trends and communicate actionable insights to product teams for improvements, while also sharing feedback with sales to refine onboarding processes. Effective collaboration enhances issue resolution and helps tailor solutions, ultimately driving higher customer satisfaction and retention. This interdepartmental teamwork is a core part of the role and offers valuable exposure to different aspects of the business.

What is the difference between Customer Success Analyst vs Customer Support Specialist?

AspectCustomer Success AnalystCustomer Support Specialist
Primary FocusProactively manages customer relationships to ensure satisfaction and retentionResponds to customer inquiries and resolves issues as they arise
Required SkillsData analysis, communication, relationship managementTroubleshooting, communication, product knowledge
Work EnvironmentCustomer success teams, account managementHelp desks, support centers
Common Industry UsageSaaS, tech, subscription servicesTech, retail, service industries

While both roles involve customer interaction, a Customer Success Analyst focuses on proactive relationship management and retention strategies, whereas a Customer Support Specialist handles reactive issue resolution. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Customer Success Analyst jobs in Alabama?

For Customer Success Analyst jobs in Alabama, the most frequently searched job titles are:

What cities in Alabama are hiring for Customer Success Analyst jobs?

Cities in Alabama with the most Customer Success Analyst job openings:

Infographic showing various Customer Success Analyst job openings in Alabama as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $76,382 per year, or $36.7 per hour.

Analyst II, Financial Planning & Analysis - Global Industrial

GPC - Genuine Parts Company

Birmingham, AL • On-site

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago


Genuine Parts Company rating

7.3

Company rating: 7.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

217th of 429 rated retail wholesalers


Job description

Analyst II, Financial Planning & Analysis

Job Summary

The Analyst II, Financial Planning & Analysis supports Motion's Executive, Finance, and Operational Leadership by consolidating financial budgets, optimizing resource allocation, enhancing forecast accuracy, and delivering actionable insights that support business performance and shareholder value creation. This role partners with Corporate and Business Unit leadership, FPA Business Unit leadership, Investor Relations, Financial Reporting, Accounting, Strategy, and Operations.

Responsibilities

Support aggregation, analysis, and interpretation of Business Unit financial and operational data, providing proactive insights and independent commentary on trends, risks, and opportunities to the Executive Leadership Team, Investor Relations, and Board of Directors.

Conduct in-depth analysis of monthly operating results for income statement, balance sheet and cash flow including comparisons to prior year, forecast, and budget; identify underlying factors through partnership with BUs.

Assist with the development and refinement of annual budgets and long-range forecasts in collaboration with Business Units.

Independently identify and interpret complex trends and patterns in financial and data, delivering actionable insights to optimize profitability and cost efficiency.

Assist in preparing comprehensive financial reports, in partnership with Internal Reporting, for Actual, Budget, or Forecast scenarios, including detailed variance analysis and scenario bridges, as well as highlight key drivers impacting margins

Produce executive-level ad hoc analyses to support strategic decision-making

Assist in reviews of economic and market intelligence activities leveraging internal and external data sources, macroeconomic indicators, industry trends, and inflation forecasts to assess growth rate impacts.

Enhance financial processes, automation, and reporting workflows, improving accuracy and timeliness.

Build strong working relationships across operational and support functions to promote collaboration on EBITDA improvement initiatives.

Undertake special projects and strategic analyses as requested by senior management.

Qualifications

Bachelor degree in Finance, Economics or Accounting

2 -4 years experience in Finance or Accounting Analyst role

Proficiency in Microsoft Office is required, with a strong focus on Excel and Powerpoint

Experience in Power BI or other data visualization tools

Able to successfully manage and prioritize multiple workflows in a fast-paced environment

Strong analytical skills

Strong critical thinking and problem-solving abilities

Detail oriented

Excellent oral/written communication skills

Strong work ethic

Team player

Leadership

Embodies the following values: serve, perform, influence, respect, innovate, team.

Effectively communicates by motivating and inspiring others through clear and proactive communication.

Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.

Makes balanced decisions and thinks strategically by being a forward thinker.

Physical Demands / Working Environment

Principal duties of this job are performed primarily in an office environment, with occasional field duties.

Prolonged periods sitting at a desk and working on a computer.

Must be able to stand and walk short distances between work sites.

Must be able to work in a corporate office setting.

COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

DISCLAIMER: This job Description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.


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