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Customer Success Agent Jobs in Springfield, OR (NOW HIRING)

Windermere Real Estate

Broker

Eugene, OR · On-site

... AGENT or CURRENTLY ENROLLED in real estate school. * Proven sales success in the real estate ... common CRM tools * Self-motivated and team-oriented, capable of working independently while ...

Windermere Real Estate

Broker

Lebanon, OR · On-site

... AGENT or CURRENTLY ENROLLED in real estate school. * Proven sales success in the real estate ... common CRM tools * Self-motivated and team-oriented , capable of working independently while ...

Windermere Real Estate

Broker

Cottage Grove, OR · On-site

... AGENT or CURRENTLY ENROLLED in real estate school. * Proven sales success in the real estate ... common CRM tools * Self-motivated and team-oriented , capable of working independently while ...

Windermere Real Estate

Broker

Eugene, OR · Hybrid

... AGENT or CURRENTLY ENROLLED in real estate school. * Proven sales success in the real estate ... common CRM tools * Self-motivated and team-oriented, capable of working independently while ...

Windermere Real Estate

Broker

Cottage Grove, OR · Hybrid

... AGENT or CURRENTLY ENROLLED in real estate school. * Proven sales success in the real estate ... common CRM tools * Self-motivated and team-oriented , capable of working independently while ...

Windermere Real Estate

Broker

Lebanon, OR · Hybrid

... AGENT or CURRENTLY ENROLLED in real estate school. * Proven sales success in the real estate ... common CRM tools * Self-motivated and team-oriented , capable of working independently while ...

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All JobsCustomer Success Agent JobsCustomer Success Agent Jobs in Springfield, OR

Customer Success Agent information

See Springfield, OR salary details

$10

$18

$28

How much do customer success agent jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for customer success agent in Springfield, OR is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.67 per hour, depending on experience, location, and employer.

What are some common challenges Customer Success Agents face when managing multiple client accounts?

Customer Success Agents often juggle several client accounts simultaneously, which can make prioritization and time management challenging. Balancing the needs of high-touch clients with those requiring less frequent support, while ensuring all receive timely and personalized attention, is a common hurdle. Additionally, agents must stay up-to-date on product updates and proactively identify potential issues before they escalate, requiring strong organizational skills and clear communication with both clients and internal teams. Regular training and robust CRM tools can help streamline these tasks and improve client satisfaction.

What is the difference between Customer Success Agent vs Customer Support Specialist?

AspectCustomer Success AgentCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and long-term successReactively resolves immediate customer issues and inquiries
Work EnvironmentCustomer success teams, account management, ongoing client engagementHelp desks, support centers, troubleshooting
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, technical troubleshooting, communication
Common UsageTech companies, SaaS, subscription servicesRetail, telecom, software support

While both roles involve customer interaction, Customer Success Agents focus on building long-term relationships and ensuring customer retention, whereas Customer Support Specialists handle immediate issues and technical problems. Understanding these differences helps in choosing the right career path or job search focus.

What are Customer Success Agents?

Customer Success Agents are professionals who work closely with customers to ensure they have a positive experience with a company's products or services. Their main role is to help customers achieve their desired outcomes by providing guidance, troubleshooting issues, and offering support throughout the customer journey. They proactively address customer needs, foster long-term relationships, and often act as a bridge between the customer and other teams within the company. By doing so, they help increase customer satisfaction, retention, and loyalty.

What are the key skills and qualifications needed to thrive as a Customer Success Agent, and why are they important?

To thrive as a Customer Success Agent, you need strong communication skills, problem-solving abilities, and a foundational understanding of customer relationship management, often supported by a bachelor's degree or relevant experience. Familiarity with CRM software like Salesforce or Zendesk, along with knowledge of ticketing and support platforms, is typically required. Empathy, patience, and active listening are crucial soft skills for building trust and rapport with customers. These skills ensure customer satisfaction, retention, and effective resolution of issues, directly impacting business success.
What are popular job titles related to Customer Success Agent jobs in Springfield, OR? For Customer Success Agent jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching Customer Success Agent jobs in Springfield, OR look for? The top searched job categories for Customer Success Agent jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Customer Success Agent jobs? Cities near Springfield, OR with the most Customer Success Agent job openings:
Customer Success Agent jobs near you
Front Desk Agent- La Quinta- Springfield

Front Desk Agent- La Quinta- Springfield

Merete Hotel Management

Springfield, OR • On-site

$15.50 - $16.50/hr

Other

Medical, PTO

Posted 20 days ago

Job description

Unlock Your Potential at Merete! Ready for a change? Merete offers more than just a job; we provide a steppingstone to your future. With us, you’ll tackle exciting challenges and grow. See which positions are open and apply today.

We offer

  • Competitive Pay
  • Flexible Scheduling
  • Career Development / Advancement Opportunities
  • Paid Time Off
  • Health Benefits
  • Travel Industry Discounts

At Merete, we are committed to establishing a supportive and welcoming workplace environment where bias is acknowledged and overcome and where all associates feel welcomed and supported. We value and develop people from all backgrounds and, experiences, leading us to better serve our guests, associates, and community.

Merete is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.

FRONT DESK AGENTAssociates are paid weekly!

SUMMARY
Accommodate hotel guests by registering and assigning rooms to guests, issuing room keys, transmitting, and receiving messages, keeping records of occupied rooms, and guests’ accounts, making and confirming reservations, and presenting statements and collecting payments from guests.    
ESSENTIAL FUNCTIONS

  • Register guests to the proper accommodations upon arrival.  
  • Make, change, or cancel guest’s reservations at their request.  
  • Accommodate guest with any problems or requests they have. 
  • Update information in the computer system as needed.  
  • Communicate with other departments to fulfill guest needs.  
  • Answer telephones.  
  • Maintain keys in secure areas.  
  • Attend all mandatory meetings. 
  • May be required to drive Shuttle Van if applicable. 
  • Report all unsafe conditions immediately.             
  • Keep work area neat and organized.  
  • Regular and reliable attendance and punctuality are essential functions of this position.
  • Consistently at work and on time, follows instructions and accepts feedback.
  • Complete other duties as assigned by supervisor to include cross training. 
  • Regular and reliable attendance and punctuality are essential functions of this position.
  • Treating others with respect and behaving in a manner that is positive, productive and encourages teamwork at all times is an essential function of this job.

PHYSICAL DESCRIPTION

  • Constantly standing at the Front Desk on tile or carpet. 
  • Constant repetitive motions of stooping (bending at the waist), twisting (knees, waist and neck), and crouching (bending at the knees).
  • Lifting /carrying average weight frequently 5 lbs.  Maximum weight occasionally 20 lbs.  
  • Pushing/pulling average weight frequently 5 lbs.  Maximum weight occasionally 20 lbs.     

WORKING CONDITIONS

  • Working with and exposed to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise. 
  • Must adhere to the Hotel’s safety standards and procedures. Exposed to computer printer noise, and telephone noise.

SUCCESS FACTORS

  • Effectively and accurately check guests in and out. 
  • Ensure prompt and courteous service to guests to ensure all guest experiences are distinctively supreme.  
  • Follow all safety procedures. 
  • Ensure kind and courteous behavior towards coworkers. 
  • Communicate effectively both written and verbal with the public and other team members. 
  • Follow all appropriate policies and procedures while constantly striving to improve all standards of operations.
  • Customer service experience necessary.
  • Prior cash handling experience preferred.
  • Experience working with computers and operating keyboards.
  • Must pass criminal background check.

Apply