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Customer Success Agent Jobs in Springfield, MO (NOW HIRING)

Bob's Rentals

Hybrid Agent

Springfield, MO · On-site

$17 - $19/hr

Guide customers through the rental process with empathy and problem-solving skills. * Sell ... success. * Demonstrate independence and responsibility, especially during periods of solo work.

Bob's Rentals

Rental/Service Agent

Springfield, MO · On-site

$17 - $19/hr

Listen attentively to customer needs and provide personalized recommendations to enhance their ... Sell additional products to boost your earnings and contribute to your financial success.

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Showing results 21-40

All JobsCustomer Success Agent JobsCustomer Success Agent Jobs in Springfield, MO

Customer Success Agent information

See Springfield, MO salary details

$8

$15

$23

How much do customer success agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer success agent in Springfield, MO is $15.32, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.83 per hour, depending on experience, location, and employer.

What are some common challenges customer success agents face when managing multiple client accounts?

Customer Success Agents often juggle several client accounts simultaneously, which can make prioritization and time management challenging. Balancing the needs of high-touch clients with those requiring less frequent support, while ensuring all receive timely and personalized attention, is a common hurdle. Additionally, agents must stay up-to-date on product updates and proactively identify potential issues before they escalate, requiring strong organizational skills and clear communication with both clients and internal teams. Regular training and robust CRM tools can help streamline these tasks and improve client satisfaction.

What is the difference between Customer Success Agent vs Customer Support Specialist?

AspectCustomer Success AgentCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and long-term successReactively resolves immediate customer issues and inquiries
Work EnvironmentCustomer success teams, account management, ongoing client engagementHelp desks, support centers, troubleshooting
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, technical troubleshooting, communication
Common UsageTech companies, SaaS, subscription servicesRetail, telecom, software support

While both roles involve customer interaction, Customer Success Agents focus on building long-term relationships and ensuring customer retention, whereas Customer Support Specialists handle immediate issues and technical problems. Understanding these differences helps in choosing the right career path or job search focus.

What is a customer success agent?

Customer Success Agents are professionals who work closely with customers to ensure they have a positive experience with a company's products or services. Their main role is to help customers achieve their desired outcomes by providing guidance, troubleshooting issues, and offering support throughout the customer journey. They proactively address customer needs, foster long-term relationships, and often act as a bridge between the customer and other teams within the company. By doing so, they help increase customer satisfaction, retention, and loyalty.

What are the key skills and qualifications needed to thrive as a customer success agent?

To thrive as a Customer Success Agent, you need strong communication skills, problem-solving abilities, and a foundational understanding of customer relationship management, often supported by a bachelor's degree or relevant experience. Familiarity with CRM software like Salesforce or Zendesk, along with knowledge of ticketing and support platforms, is typically required. Empathy, patience, and active listening are crucial soft skills for building trust and rapport with customers. These skills ensure customer satisfaction, retention, and effective resolution of issues, directly impacting business success.
What are popular job titles related to Customer Success Agent jobs in Springfield, MO? For Customer Success Agent jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Customer Success Agent jobs in Springfield, MO look for? The top searched job categories for Customer Success Agent jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Customer Success Agent jobs? Cities near Springfield, MO with the most Customer Success Agent job openings:
Customer Success Agent jobs near you

Acquisition Specialist - State Farm Agent Team Member

State Farm

Nixa, MO • On-site

$40K - $80K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted yesterday

State Farm rating

7.4

Company rating: 7.4 out of 10

Based on 1,545 frontline employees who took The Breakroom Quiz

225th of 303 rated insurance

Job description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • Competitive salary
  • Dental insurance

You May Be a Great Fit as an Acquisitions Specialist at David Dupree - State Farm Agent if:
  • You're the person people call first when life goes sideways - calm, steady, and ready to help.
  • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
  • You're a natural relationship-builder who earns trust quickly and keeps it.
  • You listen first, then guide, making customers feel understood while confidently recommending solutions.
  • You're motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: Nixa, MO 65714
At David Dupree - State Farm Agent, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us
Key Responsibilities
  • Engage with prospective customers through calls, emails, and community outreach.
  • Develop and maintain a pipeline of potential new business opportunities.
  • Schedule and conduct follow-up interactions to support acquisition goals.
  • Collaborate with team members to coordinate outreach strategies.
  • Track activity and report progress toward established objectives.
  • Maintain compliance with office and regulatory procedures.

Qualifications
  • Strong communication and relationship-building skills.
  • Detail-oriented and organized, with the ability to manage multiple tasks.
  • Comfortable initiating contact and interacting with prospective customers.
  • Previous experience in marketing, outreach, or customer service preferred.
  • Must be able to obtain applicable state insurance licenses.

Flexible work from home options available.
Compensation: $40,000.00 - $80,000.00 per year
Do you want to work with someone who will help you achieve YOUR goals?
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then David Dupree - State Farm Agent may be the right fit for you!
About Our Agency
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
  • Our office is located in Nixa.
  • I have been a State Farm agent since 2003.
  • We currently have 6 team members at our agency.

Apply now and let us put you on the path to success
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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