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Customer Success Agent Jobs in Kansas (NOW HIRING)

Steadily

Agency Success Associate

Overland Park, KS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drive independent agent engagement to increase the number of agents quoting our products on a ... Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ...

Steadily

Agency Success Associate

Overland Park, KS · On-site

$100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drive independent agent engagement to increase the number of agents quoting our products on a ... Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ...

Steadily

Agency Success Associate

Overland Park, KS · On-site

$100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drive independent agent engagement to increase the number of agents quoting our products on a ... Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ...

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All JobsCustomer Success Agent JobsCustomer Success Agent Jobs in Kansas

Customer Success Agent information

See Kansas salary details

$8

$16

$24

How much do customer success agent jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer success agent in Kansas is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.79 per hour, depending on experience, location, and employer.

What are some common challenges customer success agents face when managing multiple client accounts?

Customer Success Agents often juggle several client accounts simultaneously, which can make prioritization and time management challenging. Balancing the needs of high-touch clients with those requiring less frequent support, while ensuring all receive timely and personalized attention, is a common hurdle. Additionally, agents must stay up-to-date on product updates and proactively identify potential issues before they escalate, requiring strong organizational skills and clear communication with both clients and internal teams. Regular training and robust CRM tools can help streamline these tasks and improve client satisfaction.

What is the difference between Customer Success Agent vs Customer Support Specialist?

AspectCustomer Success AgentCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and long-term successReactively resolves immediate customer issues and inquiries
Work EnvironmentCustomer success teams, account management, ongoing client engagementHelp desks, support centers, troubleshooting
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, technical troubleshooting, communication
Common UsageTech companies, SaaS, subscription servicesRetail, telecom, software support

While both roles involve customer interaction, Customer Success Agents focus on building long-term relationships and ensuring customer retention, whereas Customer Support Specialists handle immediate issues and technical problems. Understanding these differences helps in choosing the right career path or job search focus.

What is a customer success agent?

Customer Success Agents are professionals who work closely with customers to ensure they have a positive experience with a company's products or services. Their main role is to help customers achieve their desired outcomes by providing guidance, troubleshooting issues, and offering support throughout the customer journey. They proactively address customer needs, foster long-term relationships, and often act as a bridge between the customer and other teams within the company. By doing so, they help increase customer satisfaction, retention, and loyalty.

What are the key skills and qualifications needed to thrive as a customer success agent?

To thrive as a Customer Success Agent, you need strong communication skills, problem-solving abilities, and a foundational understanding of customer relationship management, often supported by a bachelor's degree or relevant experience. Familiarity with CRM software like Salesforce or Zendesk, along with knowledge of ticketing and support platforms, is typically required. Empathy, patience, and active listening are crucial soft skills for building trust and rapport with customers. These skills ensure customer satisfaction, retention, and effective resolution of issues, directly impacting business success.

What are popular job titles related to Customer Success Agent jobs in Kansas?

For Customer Success Agent jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Customer Success Agent jobs in Kansas look for?

The top searched job categories for Customer Success Agent jobs in Kansas are:

What cities in Kansas are hiring for Customer Success Agent jobs?

Cities in Kansas with the most Customer Success Agent job openings:

Customer Success Agent jobs near you
Infographic showing various Customer Success Agent job openings in Kansas as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,705 per year, or $16.2 per hour.

Agency Success Associate

Steadily Insurance Company

Overland Park, KS • On-site

Full-time

Re-posted 29 days ago

Job description

Job Summary:
Steadily Insurance Company is seeking an Agency Success Associate in the Kansas City Metro area to enhance the success of their independent agents using their platform. The role involves driving agent engagement, serving as a technical lead for the quoting platform, and providing training and customer support to agents.
Responsibilities:
• Drive independent agent engagement to increase the number of agents quoting our products on a monthly basis.
• Serve as a technical lead for the UI quoting platform for the Independent Agency channel.
• Host daily/weekly training webinars that may be pre-planned or in-the-moment.
• Provide excellent and timely customer service to agents.
• Troubleshoot and resolve issues that may come up with agents.
Qualifications:
Required:
• Minimum two years of training or sales experience.
• Extremely tech savvy and know how to leverage data and technology to your advantage.
• Ability to handle important responsibilities and assignments with limited oversight.
Company:
We built Steadily to serve landlords who want their insurance to work like other modern tools they love: fast and affordable with excellent service. Founded in 2020, the company is headquartered in Beaverton, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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