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Customer Strategy Jobs in Minnesota (NOW HIRING)

Stackline

Customer Strategy Manager

Minneapolis, MN · On-site

$90K - $120K/yr

Join the Customer Strategy team as a Customer Strategy Manager and you will function as the backbone of our customer-facing team - building strong relationships with customers, understanding their ...

Huntelec

Chief Strategy Officer

Eagan, MN

You will set market and customer direction, guide business development, estimating, marketing, strategic planning, and build a healthy future backlog that matches Hunt's capabilities and long-term ...

Hunt Electric

Chief Strategy Officer

Eagan, MN · On-site

You will set market and customer direction, guide business development, estimating, marketing, strategic planning, and build a healthy future backlog that matches Hunt's capabilities and long-term ...

Wolters Kluwer

Sales Business Retention Rep

Saint Paul, MN · On-site

$51K - $58K/yr

The role balances strategic customer relationships with strong organization, communication, and operational execution. Key Responsibilities Customer Engagement & Value Delivery * Manage a portfolio ...

Deloitte

Business Strategy Consultant

Minneapolis, MN · On-site

Experience with customer experience technologies such as customer relationship management, e ... Our Deloitte Strategy & Transactions team helps guide clients through their most critical moments ...

Deloitte

Business Strategy Manager

Minneapolis, MN · On-site

As a business strategy manager, you will work at the intersection of corporate, customer, M&A, workforce, and operational strategy; working among strategic advisors to help our clients shape their ...

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All JobsCustomer Strategy JobsCustomer Strategy Jobs in Minnesota

Customer Strategy information

See Minnesota salary details

$113.1K

$137.4K

$158.7K

How much do customer strategy jobs pay per year?

As of Aug 31, 2026, the average yearly pay for customer strategy in Minnesota is $137,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,900.00 and $149,400.00 per year, depending on experience, location, and employer.

What is a customer strategy?

A Customer Strategy job focuses on understanding customer needs, behaviors, and preferences to develop strategies that enhance customer experience, loyalty, and business growth. Professionals in this role analyze customer data, identify trends, and create initiatives to improve engagement and satisfaction. They work closely with marketing, sales, and product teams to align business goals with customer expectations. The role requires strong analytical, problem-solving, and communication skills.

What are the main challenges faced by professionals in a customer strategy role?

Professionals in Customer Strategy often encounter challenges such as synthesizing complex customer data from multiple sources, aligning diverse stakeholder expectations, and adapting strategies quickly in response to market changes. This role requires balancing short-term customer needs with long-term business goals, often in a fast-paced environment. Collaborating across departments—such as marketing, sales, and product teams—is essential to ensure a unified customer approach. Overcoming these challenges can be rewarding, as it drives meaningful improvements in customer satisfaction and business performance.

What are the key skills and qualifications needed to thrive in the customer strategy position, and why are they important?

To thrive in Customer Strategy, you need strong analytical skills, experience in customer insights, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM platforms, data visualization tools (like Tableau or Power BI), and customer journey mapping software is highly beneficial. Excellent communication, creative problem-solving, and stakeholder management are essential soft skills in this role. These competencies are vital for developing and implementing data-driven strategies that improve customer experiences and drive business growth.

What does a customer strategy do?

A customer strategy involves developing plans to understand and meet customer needs, improve customer experience, and increase loyalty. It often includes analyzing customer data, creating targeted marketing efforts, and aligning business goals with customer expectations. Professionals in this role use tools like customer journey mapping and CRM systems to implement effective strategies.

What are popular job titles related to Customer Strategy jobs in Minnesota?

For Customer Strategy jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Customer Strategy jobs in Minnesota look for?

The top searched job categories for Customer Strategy jobs in Minnesota are:

Customer Strategy jobs near you
Infographic showing various Customer Strategy job openings in Minnesota as of August 2026, with employment types broken down into 80% Full Time, 14% Part Time, and 6% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $137,362 per year, or $66 per hour.

Customer Strategy Manager

Stackline

Minneapolis, MN • On-site

$90K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Stackline is the first full-funnel connected commerce platform for the world's most innovative brands. Business leaders, product innovators, performance marketers, and analysts trust Stackline as the single source of commerce truth. Fueled by our proprietary neural network, our market insights, revenue metrics, behavior analyses, and autonomous functionality create the actions that determine success or failure.
Founded in 2014 in Seattle, we now have offices in Minneapolis, New York, Cleveland, and London. Since November 2020, Stackline has raised $180 million in strategic investments from Goldman Sachs Growth Equity and TA Associates.
Stackline is on a mission to fuel the future of commerce by bringing brands and customers closer together.
About The Role:
Join the Customer Strategy team as a Customer Strategy Manager and you will function as the backbone of our customer-facing team - building strong relationships with customers, understanding their objectives, and ensuring their continued success with our products and services. Our Customer Strategy Managers are driven to identify and share key insights with customers and help them realize full value from their relationship with Stackline. The ideal candidate will have experience in managing complex customer engagements, be extremely data-driven, and possess excellent communication and interpersonal skills. This is a hybrid role based in our Seattle or Minneapolis office (4 days/ week).
What You Will Do:
  • Build strong relationships with customers to understand their goals, objectives, and challenges.
  • Conduct regular business reviews with customers to share valuable insights, discuss their progress, address any concerns, and identify new opportunities.
  • Deliver relevant and compelling insights to customers on a regular cadence.
  • Develop and execute customer success plans to ensure the achievement of customer goals and objectives.
  • Collaborate with cross-functional teams to identify opportunities to enhance customer experience and drive customer growth.
  • Act as the voice of the customer within the organization, advocating for customer needs and requirements.
  • Continuously monitor customer health and proactively identify and address any issues to ensure customer satisfaction and retention.

Who We Are Looking For:
  • Bachelor's degree in a relevant field.
  • 4-5 years of experience in customer success or account management, preferably in a B2B SaaS environment, and/or 3+ years in a relevant customer-facing role such as those at a top management consulting or investment banking firm.
  • Highly analytical, with experience analyzing customer data and providing insights to drive continued customer improvement.
  • Strong proficiency with Excel to uncover insights and PowerPoint to organize and present findings with logical storytelling.
  • Strong communication and interpersonal skills, with the ability to navigate complex customer engagements. Customers should be routinely shocked by how quickly you respond.
  • High emotional intelligence, with the ability to build strong relationships and influence stakeholders at all levels of the organization.
  • A true passion and motivation to delight customers, and treat each customer as if they were your only one.
  • Ability to work in a fast-paced environment while maintaining focus on primary goals.
  • Ability to think big, solve problems, and are detail oriented.
  • Proficient in Microsoft Outlook, Excel, and PowerPoint.
  • Ability to travel monthly to quarterly depending on your assigned client portfolio.

Benefits and Perks:
It's important that each and every employee feels they are supported and can complete their life's best work today and in the future. As part of that, we are committed to doing our part in addressing pay gaps and discrepancies by providing pay transparency for all of our roles. Actual salaries are just one component of the compensation package and may vary above or below the range based on job-related knowledge, skills, experience, location, and performance. We are open to Customer Strategy Managers (with a salary range of $90,000 - $120,000) and Senior Customer Strategy Managers (with a salary range of $120,000 - $140,000) role. Other rewards may include annual bonuses, short- and long-term incentives, and other team-specific awards. In addition we provide a robust benefits and perks package that includes:
  • Comprehensive medical, dental, and vision coverage that actually supports you - including HSA with company match and FSA options
  • Fertility benefits to support your path to parenthood
  • 401(k) with company match to help you plan ahead
  • Company-paid life insurance
  • 20 days of PTO + 9 company holidays to truly unplug
  • Paid parental leave for all parents - because family matters
  • Summer Fridays (log off at 3pm and enjoy it)
  • Regular in-office social events including happy hours and catered lunches
  • A thoughtfully stocked kitchen with healthy snacks and fresh fruit

Stackline is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applicants from all backgrounds to apply. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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