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Customer Strategy Manager Jobs in Sun Prairie, WI

Nelson Global Products

Product Manager

Stoughton, WI · On-site

... customer needs, competitive trends, and technology developments to support strategic growth ... Manage system-level requirements, performance targets, cost objectives, timelines, and technical ...

Nelson Global

Product Manager

Stoughton, WI · On-site

... customer needs, competitive trends, and technology developments to support strategic growth ... Manage system-level requirements, performance targets, cost objectives, timelines, and technical ...

Insperity

Product Manager, CRM

Madison, WI · On-site

... (CRM) system and acts as a business leader of the product ... Leads and defines product line strategy, product roadmaps and identifying business opportunities.

Insperity

Product Manager, CRM

Madison, WI · On-site

... (CRM) system and acts as a business leader of the product ... Leads and defines product line strategy, product roadmaps and identifying business opportunities.

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Showing results 41-60

All JobsCustomer Strategy JobsCustomer Strategy Manager JobsCustomer Strategy Manager Jobs in Sun Prairie, WI

Customer Strategy Manager information

See Sun Prairie, WI salary details

$112.4K

$136.5K

$157.6K

How much do customer strategy manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer strategy manager in Sun Prairie, WI is $136,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,000.00 and $148,400.00 per year, depending on experience, location, and employer.

How does a Customer Strategy Manager typically collaborate with different departments to implement customer-focused initiatives?

A Customer Strategy Manager often works cross-functionally, partnering closely with marketing, sales, product, and customer service teams to align customer initiatives with overall business goals. This collaboration usually involves leading workshops, sharing customer insights, and helping design strategies that improve customer experiences. Regular communication and coordination are key, as the role requires balancing diverse stakeholder perspectives and ensuring that customer-centric projects are executed smoothly across functions.

What are the key skills and qualifications needed to thrive as a Customer Strategy Manager, and why are they important?

To thrive as a Customer Strategy Manager, you need strong analytical skills, strategic thinking, experience with customer insights, and typically a degree in business, marketing, or a related field. Familiarity with CRM platforms, data visualization tools like Tableau, and market research methodologies is commonly required. Excellent communication, stakeholder management, and problem-solving abilities set top performers apart. These skills are crucial for developing effective customer strategies that drive loyalty, enhance satisfaction, and support business growth.

What is the difference between Customer Strategy Manager vs Customer Success Manager?

AspectCustomer Strategy ManagerCustomer Success Manager
Primary FocusDeveloping long-term customer strategies and business growth plansEnsuring customer satisfaction and retention through support and relationship management
Required SkillsStrategic planning, data analysis, market insightsCommunication, problem-solving, relationship building
Work EnvironmentCross-functional teams, strategic meetingsCustomer interactions, support teams
Common Industry UsageMarketing, sales, business developmentCustomer service, account management

The Customer Strategy Manager focuses on creating and implementing strategies to grow customer accounts and improve overall business performance. In contrast, the Customer Success Manager concentrates on maintaining strong customer relationships, ensuring satisfaction, and reducing churn. Both roles require excellent communication skills, but their core objectives differ: strategic planning versus customer retention.

What does a customer strategy manager do?

A customer strategy manager develops and implements plans to improve customer experience, retention, and satisfaction. They analyze customer data, collaborate with marketing and sales teams, and use tools like CRM systems to align business strategies with customer needs and behaviors.

What cities near Sun Prairie, WI are hiring for Customer Strategy Manager jobs?

Cities near Sun Prairie, WI with the most Customer Strategy Manager job openings:

Customer Strategy Manager jobs near you
Infographic showing various Customer Strategy Manager job openings in Sun Prairie, WI as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $136,455 per year, or $65.6 per hour.

Customer Service Specialist

Momentum Association Management LLC

Madison, WI • Remote

$17.50 - $23/hr

Full-time

Re-posted 3 days ago

Job description

Position Summary

Serves as the primary point of contact for members and volunteers while delivering exceptional service across multiple association clients.

Key Responsibilities

Member Support

  • Respond to email and phone inquiries.
  • Resolve routine membership questions.
  • Escalate complex issues appropriately.

Customer Experience

  • Maintain response-time standards.
  • Document interactions.
  • Identify recurring issues and recommend improvements.

Administrative Support

  • Maintain member records.
  • Assist with renewals and communications.
  • Support team projects as needed.

Required Qualifications

  • 1+ years customer service.
  • Excellent communication.
  • Professional phone etiquette.
  • CRM experience preferred.

About Momentum

Momentum Association Management partners with professional associations and nonprofit organizations to provide executive leadership, membership management, meetings and events, marketing, operations, and strategic support. Our team works remotely across multiple clients while delivering the responsiveness and professionalism of an in-house staff.

Success in the First 90 Days

  • Learn Momentum systems and processes.
  • Build strong client relationships.
  • Independently manage assigned responsibilities.
  • Identify at least one process improvement.

Growth Opportunities

Momentum is a rapidly growing Association Management Company. Team members who demonstrate initiative, reliability, and leadership will have opportunities to take on additional clients, lead strategic projects, and grow into more senior positions.

Why Momentum

Flexible remote work • Diverse client portfolio • Mission-driven work • Professional growth • Collaborative startup culture.