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Customer Strategy Manager Jobs in Milwaukee, WI (NOW HIRING)

Staples, Inc.

Customer Sales Account Manager

Somers, WI

$22.75 - $27/hr

This role is a strong entry point into a long-term sales career , offering clear exposure to account management, customer strategy, and revenue ownership. What Youll Be Doing * Conduct outbound calls ...

Staples, Inc.

Customer Sales Account Manager

Kenosha, WI

$22.75 - $27/hr

This role is a strong entry point into a long-term sales career , offering clear exposure to account management, customer strategy, and revenue ownership. What Youll Be Doing * Conduct outbound calls ...

Staples, Inc.

Customer Sales Account Manager

Kenosha, WI

$22.75 - $27/hr

This role is a strong entry point into a long-term sales career , offering clear exposure to account management, customer strategy, and revenue ownership. What Youll Be Doing * Conduct outbound calls ...

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Showing results 21-40

All JobsCustomer Strategy JobsCustomer Strategy Manager JobsCustomer Strategy Manager Jobs in Milwaukee, WI

Customer Strategy Manager information

See Milwaukee, WI salary details

$113.8K

$138.2K

$159.6K

How much do customer strategy manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer strategy manager in Milwaukee, WI is $138,180.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,600.00 and $150,200.00 per year, depending on experience, location, and employer.

How does a Customer Strategy Manager typically collaborate with different departments to implement customer-focused initiatives?

A Customer Strategy Manager often works cross-functionally, partnering closely with marketing, sales, product, and customer service teams to align customer initiatives with overall business goals. This collaboration usually involves leading workshops, sharing customer insights, and helping design strategies that improve customer experiences. Regular communication and coordination are key, as the role requires balancing diverse stakeholder perspectives and ensuring that customer-centric projects are executed smoothly across functions.

What are the key skills and qualifications needed to thrive as a Customer Strategy Manager, and why are they important?

To thrive as a Customer Strategy Manager, you need strong analytical skills, strategic thinking, experience with customer insights, and typically a degree in business, marketing, or a related field. Familiarity with CRM platforms, data visualization tools like Tableau, and market research methodologies is commonly required. Excellent communication, stakeholder management, and problem-solving abilities set top performers apart. These skills are crucial for developing effective customer strategies that drive loyalty, enhance satisfaction, and support business growth.

What is the difference between Customer Strategy Manager vs Customer Success Manager?

AspectCustomer Strategy ManagerCustomer Success Manager
Primary FocusDeveloping long-term customer strategies and business growth plansEnsuring customer satisfaction and retention through support and relationship management
Required SkillsStrategic planning, data analysis, market insightsCommunication, problem-solving, relationship building
Work EnvironmentCross-functional teams, strategic meetingsCustomer interactions, support teams
Common Industry UsageMarketing, sales, business developmentCustomer service, account management

The Customer Strategy Manager focuses on creating and implementing strategies to grow customer accounts and improve overall business performance. In contrast, the Customer Success Manager concentrates on maintaining strong customer relationships, ensuring satisfaction, and reducing churn. Both roles require excellent communication skills, but their core objectives differ: strategic planning versus customer retention.

What does a customer strategy manager do?

A customer strategy manager develops and implements plans to improve customer experience, retention, and satisfaction. They analyze customer data, collaborate with marketing and sales teams, and use tools like CRM systems to align business strategies with customer needs and behaviors.

What cities near Milwaukee, WI are hiring for Customer Strategy Manager jobs?

Cities near Milwaukee, WI with the most Customer Strategy Manager job openings:

Customer Strategy Manager jobs near you
Infographic showing various Customer Strategy Manager job openings in Milwaukee, WI as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $138,180 per year, or $66.4 per hour.

Business Banking Portfolio Credit Strategy Manager

US Bank

Brookfield, WI • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

U.S. Bank rating

8.1

Company rating: 8.1 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

66th of 174 rated banks

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description
The organization's risk management structure is designed to promote effective governance and risk management that is systematic, transparent, credible, timely, and verifiable through clear delineation and execution of key roles and responsibilities. Its goal is to assess and/or manage risks that may impact the company, including credit, financial, liquidity, market, operational, reputational, strategic, and other risks as appropriate.

The Business Risk Professional will partner with their assigned Line of Business, other Business Risk Professionals, and Business Risk Managers to, depending on their function, create, implement, maintain, review or oversee an effective risk management framework. May participate in projects and/or activities that ensure compliance with applicable federal, state and local laws and regulations. May identify gaps and inform solutions that minimize losses resulting from inadequate internal processes, systems or human errors. May actively identify, respond and/or escalate risks as appropriate. May inform policies and procedures in an effort to maximize profit potential and minimize regulatory exposure. May serve as a functional liaison between the Line of Business and the Lines of Defense.

Job Responsibilities:

  • Provide ongoing credit policy support to the Business Banking organization, partnering with credit policy owners in 2LoD to ensure business practices and policies are implemented in accordance with sound credit principles

  • Drive strategic credit initiatives, informing credit recommendations that balance sound growth with prudent risk management and governance

  • Monitor the impact of implemented credit initiatives, making subsequent recommendations to optimize results as necessary

  • Represent the Business Banking Credit and Product teams in cross-functional working groups where policy impact is identified

  • Monitor changes to general and specialty lending policies for Business Banking impact and engage appropriate stakeholders as needed

  • Partner closely with Credit Delivery teams, Governance teams, and other stakeholders to determine Business Banking impact, feedback, and actions from proposed policy changes

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • 10 or more years of applicable experience

  • Applicable professional certifications

Preferred Skills/Experience

  • Will possess a strong understanding of credit principles, including knowledge of Business Banking, general, and applicable specialty credit policies, products, and supporting processes and procedures, including SBA, and Conventional C&I and D&I lending

  • Must be a self-starter, capable of working collaboratively with cross-functional teams to develop growth initiative strategies that align across key stakeholders and balance sound growth with prudent risk management

  • Has proven experience partnering with multiple 1LoD and 2LoD Risk partners, policy owners, and various Subject Matter Experts to identify, address, and mitigate relevant risks

  • Has strong analytic skills with the ability to identify, analyze, and interpret results to inform and support data-driven recommendations

  • Carries strong problem-solving and creative thinking skills, with the ability to navigate and reconcile complex feedback from multiple sources with minimal oversight

  • Proficiency in Excel, Word, PowerPoint, Outlook, Teams, and SharePoint is required. Knowledge of Business Banking data, data visualization tools (i.e. PowerBI), underwriting systems (nCino, ACAPS) and LEAP is preferred.

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

What U.S. Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About U.S. Bank

Sourced by ZipRecruiter

U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

Year founded

1863

Social media

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