ZipRecruiter

Log In

1

Customer Strategy Manager Jobs in Mequon, WI (NOW HIRING)

Ra

Customer Analytic Manager

Milwaukee, WI · On-site

... strategies, developing unique thought propositions, and communicating the power of data and ... in CRM Modeling, Reporting, Analytics who is experienced in predictive analytics tools ...

Manpower

CRM & Data Manager

Milwaukee, WI · On-site

Role Summary Own and advance the global CRM and data strategy for Talent Solutions, improving the quality, quantity, governance, nurturing and visibility of leads across markets. Connect marketing ...

ManpowerGroup

CRM & Data Manager

Milwaukee, WI · On-site

Role Summary Own and advance the global CRM and data strategy for Talent Solutions, improving the quality, quantity, governance, nurturing and visibility of leads across markets. Connect marketing ...

Milwaukee Tool

Customer Success Manager

Brookfield, WI · On-site

Milwaukee Tool is seeking a Customer Success Manager to own relationships with assigned ONE-KEY ... This role is the customer advocate, adoption strategist, and internal quarterback responsible for ...

Rain For Rent

Strategic Account Manager

Milwaukee, WI · On-site

$120K - $150K/hr

... customers or prospects, manages the overall relationship and business development strategy. The Strategic Account Manager is responsible for ensuring consistent formatting, pricing, scopes of work ...

previous page

Showing results 41-60

All JobsCustomer Strategy JobsCustomer Strategy Manager JobsCustomer Strategy Manager Jobs in Mequon, WI

Customer Strategy Manager information

See Mequon, WI salary details

$102.5K

$124.5K

$143.8K

How much do customer strategy manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer strategy manager in Mequon, WI is $124,522.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,200.00 and $135,400.00 per year, depending on experience, location, and employer.

How does a Customer Strategy Manager typically collaborate with different departments to implement customer-focused initiatives?

A Customer Strategy Manager often works cross-functionally, partnering closely with marketing, sales, product, and customer service teams to align customer initiatives with overall business goals. This collaboration usually involves leading workshops, sharing customer insights, and helping design strategies that improve customer experiences. Regular communication and coordination are key, as the role requires balancing diverse stakeholder perspectives and ensuring that customer-centric projects are executed smoothly across functions.

What are the key skills and qualifications needed to thrive as a Customer Strategy Manager, and why are they important?

To thrive as a Customer Strategy Manager, you need strong analytical skills, strategic thinking, experience with customer insights, and typically a degree in business, marketing, or a related field. Familiarity with CRM platforms, data visualization tools like Tableau, and market research methodologies is commonly required. Excellent communication, stakeholder management, and problem-solving abilities set top performers apart. These skills are crucial for developing effective customer strategies that drive loyalty, enhance satisfaction, and support business growth.

What is the difference between Customer Strategy Manager vs Customer Success Manager?

AspectCustomer Strategy ManagerCustomer Success Manager
Primary FocusDeveloping long-term customer strategies and business growth plansEnsuring customer satisfaction and retention through support and relationship management
Required SkillsStrategic planning, data analysis, market insightsCommunication, problem-solving, relationship building
Work EnvironmentCross-functional teams, strategic meetingsCustomer interactions, support teams
Common Industry UsageMarketing, sales, business developmentCustomer service, account management

The Customer Strategy Manager focuses on creating and implementing strategies to grow customer accounts and improve overall business performance. In contrast, the Customer Success Manager concentrates on maintaining strong customer relationships, ensuring satisfaction, and reducing churn. Both roles require excellent communication skills, but their core objectives differ: strategic planning versus customer retention.

What does a customer strategy manager do?

A customer strategy manager develops and implements plans to improve customer experience, retention, and satisfaction. They analyze customer data, collaborate with marketing and sales teams, and use tools like CRM systems to align business strategies with customer needs and behaviors.

What cities near Mequon, WI are hiring for Customer Strategy Manager jobs?

Cities near Mequon, WI with the most Customer Strategy Manager job openings:

Customer Strategy Manager jobs near you

Manager, Marketing Content Strategy

KOHLS

Menomonee Falls, WI • On-site

Other

Posted 11 days ago

Kohl's rating

5.8

Company rating: 5.8 out of 10

Based on 1,480 frontline employees who took The Breakroom Quiz

12th of 21 rated department stores

Job description

This role is based at our Corporate Office in Menomonee Falls, WI. You’ll work onsite from Monday through Thursday, with the option to work remotely on Fridays.

About the Role

As Manager, Marketing Content Strategy, you will play a critical role in shaping Kohl’s seasonal and monthly content strategies, ensuring product priorities, customer needs and channel realities come together in compelling, customer-led stories. You will sit at the intersection of customer insight, merchant strategy, creative development and integrated marketing execution, serving as both a strategic thought partner and hands-on leader across the full content lifecycle.


 

What You’ll Do

  • Lead quarterly hindsight analyses focused on customer behavior, content and marketing performance, and competitive and industry trends, translating insights into actionable direction

  • Maintain ongoing awareness of industry, competitive and Kohl’s performance; support ad hoc insight requests

  • Partner with merchants to understand product strategies and business priorities, identifying where content can support and amplify these initiatives

  • Synthesize cross-category priorities to uncover shared themes and opportunities for stronger storytelling and greater customer impact

  • Lead the development of seasonal content strategies that establish core objectives and guide monthly content storytelling, including strategic rationale, customer need, creative direction, messaging and product approach

  • Map stories across the timeframes, establishing timing, prioritization and alignment with promotional and channel plans

  • Collaborate cross-functionally to ensure strategies are executable and deliver a cohesive customer experience

  • Oversee the Integrated Marketing Calendar, content and product statement details in Sitecore throughout the marketing lifecycle

  • Develop clear, strategic creative briefs for internal creative partners to ensure monthly content stories are concepted as intended

  • Provide oversight throughout concept development to ensure alignment to strategy

  • Brief photography partners on imagery needs and ensure alignment to content strategy

  • Build trusted relationships across marketing strategy, key merchant partners, and cross-functional teams, including creative and channel partners, marketing analytics and customer insights

  • Lead, coach, and develop a team of direct reports, setting clear goals, priorities and expectations

  • Allocate work effectively across the team to ensure quality, timeliness and balanced workloads

  • Additional tasks may be assigned

What Skills You Have

Required

  • Bachelor’s degree and 5+ years of relevant experience in content strategy, marketing, or a related field

  • Experience working with qualitative and quantitative data to identify opportunities and translate insights into actionable recommendations

Preferred

  • Experience managing content strategy and/or content calendars within an integrated marketing environment

What Kohl's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply