Customer Solutions Associate Jobs in California (NOW HIRING)

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Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role:

The Associate Territory Manager will be responsible for driving sales revenue with Interventional Cardiology solutions within a defined geographic territory. The Associate Territory Manager will drive sales to exceed division priorities, define and develop new business opportunities, and contribute to overall team success. Individuals will develop strong clinical excellence, stay current on products, programs, and competitive knowledge, and be able to address program situations quickly, directly, and without hesitation. The candidate must be comfortable in the hospital and office-based settings and have the ability to effectively communicate and collaborate with customers (i.e., physicians, hospital administrators, lab staff) and internal teams.

The Associate Territory Manager will develop and maintain key relationships through frequent and routine customer visits, product demonstrations, product in-services, and procedural observation. The candidate will ensure their work is completed with integrity and in accordance with our Code of Conduct.

Your responsibilities will include:

• Sells products by scheduling sales calls to meet with current and potential customers and referral networks to fulfill revenue and unit growth objectives assigned by company on a monthly/quarterly/annual basis.
• Develops and implements sales strategies by determining the relevant factors (e.g., product, competition and pricing needs) of existing and potential accounts to effectively promote the company's products to appropriate hospital personnel and physicians.
• Develops action plans (i.e., weekly, quarterly, monthly) by analyzing quarterly and monthly sales figures and reports identifying the needs of particular accounts and discussing issues with Regional Sales Manager to help the organization achieve its annual sales goals.
• Clinically support procedures at accounts to gain insight into the specific nuances of each physician and each member of the lab staff.
• Establishes pricing packages by working with relevant BSC personnel to establish price points that address specific customer's needs while satisfying company guidelines and policies.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g. clinical research, pricing, and/or marketing) to develop optimal solutions.
• Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences, therapy awareness activities) to make new contacts in other departments within hospital and to identify key purchasing decision makers in order to facilitate future sales.
• Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals).

Required qualifications:

• Bachelor's degree or equivalent work experience.
• Minimum of 1 year of relevant experience in corporate setting, healthcare industry or sales.
• Strong analytical, selling, and problem-solving skills
• Demonstrates a strong technical and clinical aptitude to be able to discuss & explain complex product information & complete extensive training programs
• Must be able to work flexible hours and travel when needed.
   

Preferred qualifications:

• Structural Heart, Interventional Cardiology, Electrophysiology, or related industry experience
• Experience with implantation in cardiovascular and/or medical device
• Ability to be coached and directed by other teammates
• Ability to collaborate effectively in a team environment
• Relocatable within the U.S.

Requisition ID: 633113

The anticipated annualized base amount or range for this full time position will be $50,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn. 

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions.  This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement.  The goal of the drug testing is to increase workplace safety in compliance with the applicable law.