ZipRecruiter

Log In

1

Customer Services Chat Support Jobs (NOW HIRING)

California University Prep School

Chat Agent

Fresno, CA · On-site

$15 - $19.50/hr

Previous customer service or chat support experience is a plus but not required. * Strong problem ... solving skills and the ability to think quickly and logically. * Proficiency in using computers and ...

Zelis

Client Support Specialist

Atlanta, GA · On-site

$19 - $24/hr

Respond to client inquiries via chat and email in a timely, professional, and customer-focused manner. * Provide accurate information and support regarding products, services, and processes.

Zelis

Client Support Specialist

Plano, TX · On-site

$19 - $24/hr

Respond to client inquiries via chat and email in a timely, professional, and customer-focused manner. * Provide accurate information and support regarding products, services, and processes.

Lone Wolf Technologies

Customer Support Representative

$26 - $28.50/hr

Support customers through email case work on Lone Wolf's Back Office product, with phone and chat as secondary support channels * Log details of all support sessions and customer challenges in the ...

BCforward

Customer Service Agent

San Jose, CA

$17.13/hr

Provide email and real time chat support to Play Developers * Collaborate with cross-functional ... At least 1 year experience in customer service environment providing support via phone, email or ...

BASYS Processing

Customer Support Specialist

Lenexa, KS · Hybrid

$16.75 - $22.50/hr

Grow with a team that leads with service and builds with purpose. At Basys, we believe success is ... live chat feature to provide live chat support Additional Responsibilities * Identifies and ...

BASYS Processing

Customer Support Specialist

Lenexa, KS · On-site

$17 - $22.75/hr

Grow with a team that leads with service and builds with purpose. At Basys, we believe success is ... live chat feature to provide live chat support Additional Responsibilities * Identifies and ...

Credit Union of Texas

Chat Agent Bilingual

Allen, TX · On-site

Position Purpose and Objectives This is an on-site position supporting a high-volume contact center ... Minimum one to two years of call center, customer service, or related member services experience.

previous pagenext page

Showing results 21-40

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsCustomer Services Chat Support Jobs

Customer Services Chat Support information

See salary details

$12

$23

$45

How much do customer services chat support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer services chat support in the United States is $23.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.72 per hour, depending on experience, location, and employer.

What are popular job titles related to Customer Services Chat Support jobs?

For Customer Services Chat Support jobs, the most frequently searched job titles are:

Infographic showing various Customer Services Chat Support job openings in the United States as of June 2026, with employment types broken down into 68% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,723 per year, or $23.4 per hour.

Live Chat Support Specialist

Manhattan, NY • On-site, Remote

Center For Health Innovation
Executive Offices and Legislative Bodies • 11 - 50 employees
Learn more about Center For Health Innovationexternal

$20 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

About the role
In your role as a Customer Support Specialist, you are committed to delivering exceptional customer experiences and ensuring our clients maximize the value of our software. As we continue to grow, you are dedicated to being the first point of contact, and the friendly voice answering questions about our products and services, and providing world-class customer support, troubleshooting, and technical support.
This is a remote role, based in Pacific Time.
Responsibilities
  • Develop a comprehensive understanding of our legal tech solutions, staying up to date with new features and updates, and sharing this knowledge with clients to optimize their experience.
  • Gain knowledge about our clients, who are primarily law firms and legal professionals, and obtain a deep understanding of their unique needs.
  • Understand and learn how to use our client success tools, including Salesforce, Dialpad, and our own services to track and update client orders.
  • Handle and resolve customer concerns and issues promptly, ensuring a high level of customer satisfaction and retention.
  • Provide top-notch technical support to clients, including troubleshooting software issues, answering inquiries, and guiding them through the effective use of our products.
  • Track cases through to resolution. Escalate cases to other departments or technical leads as required.
  • Maintain accurate and detailed records of client interactions and support requests.
  • Act as the voice of the customer by collecting feedback, suggestions, and pain points to help improve our products and services continually.
  • Participate in regular performance and development meetings with your direct manager. Track and be responsive to your KPI's, which will include average handling time, contacts per day, and customer satisfaction scores.
  • Assist with any, and all task to ensure customer satisfaction.
  • Contribute to the success of the team and the company.
  • Able to work collaboratively and cross-functionally with different departments.

Requirements
Knowledge and Skills:
  • You're passionate about technology and for helping others to understand and use it.
  • Excellent communication skills
  • Strong interpersonal communication skills
  • Computer savvy-we sell software, so you need to be someone who can quickly learn how to use new technology and new websites and explain how they work to others. You should be comfortable using
  • Microsoft Office products, like Word and PowerPoint
  • Knowledge of legal services industry, preferred

Education and Experience:
  • 1+ years of customer support (Phone, E-Mail and Chat) experience, which may include internships (previous experience in providing customer service & technical support for a software company is preferred)
  • Prior experience using a CRM, such as Salesforce or Zendesk, is preferred
  • Certifications, not applicable

Compensation
The anticipated starting base pay range for this role is listed below. Base salary is not the only component of our competitive total rewards package - you may also be eligible for bonus, commissions and other benefits as described below. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications.
$20.00 - $27.00 per hour
Benefits
  • 401(k) Match
  • Medical, Dental, & Vision Insurance
  • Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance
  • 20 Days of Paid Time Off (PTO)
  • 11 Paid Holidays
  • "Be Me Time" off for mental health, re-charging, volunteering
  • Matching Gift Program

Apply