CSR
Fort Worth, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients while selling auto insurance policies. This role ensures customer needs are met through effective ...
Fort Worth, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients while selling auto insurance policies. This role ensures customer needs are met through effective ...
Fort Worth, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients while selling auto insurance policies. This role ensures customer needs are met through effective ...
$14.50 - $19.75/hr
CUSTOMER SERVICE REPRESENTATIVE Job Summary Provides customer support to business customers via the telephone and/or Internet (e.g. instant message, email). Handles customer inquiries and resolves ...
Quick apply
$14.50 - $19.75/hr
CUSTOMER SERVICE REPRESENTATIVE Job Summary Provides customer support to business customers via the telephone and/or Internet (e.g. instant message, email). Handles customer inquiries and resolves ...
Weatherford, TX · On-site
$13.75 - $18.75/hr
The Sr. Customer Service Representative serves as a knowledgeable and reliable point of contact for customers, delivering exceptional service and personalized guidance on banking products and ...
Weatherford, TX · On-site
$13.75 - $18.75/hr
The Sr. Customer Service Representative serves as a knowledgeable and reliable point of contact for customers, delivering exceptional service and personalized guidance on banking products and ...
Fort Worth, TX · On-site
$15.25 - $20.75/hr
Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...
Fort Worth, TX · On-site
$15.25 - $20.75/hr
Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...
Benbrook, TX · On-site
$15.25 - $20.75/hr
Martinizing Dry Cleaning is looking for energetic, outgoing Customer Service Reps! Martinizing Dry Cleaning, nationally leading company in dry cleaning industry, is growing its operations and hiring ...
Benbrook, TX · On-site
$15.25 - $20.75/hr
Martinizing Dry Cleaning is looking for energetic, outgoing Customer Service Reps! Martinizing Dry Cleaning, nationally leading company in dry cleaning industry, is growing its operations and hiring ...
Roanoke, TX · On-site
$22 - $24/hr
Customer Service Supervisor Location: Westlake, TX (on-site, this is not remote) Schedule : Monday-Friday, 8:00am-5:00pm, overtime may be required Company Overview TIME Manufacturing Company is a ...
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Roanoke, TX · On-site
$22 - $24/hr
Customer Service Supervisor Location: Westlake, TX (on-site, this is not remote) Schedule : Monday-Friday, 8:00am-5:00pm, overtime may be required Company Overview TIME Manufacturing Company is a ...
Fort Worth, TX · On-site
$15.25 - $20.75/hr
Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...
Fort Worth, TX · On-site
$15.25 - $20.75/hr
Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...
Fort Worth, TX · On-site
$15.25 - $20.75/hr
Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...
Fort Worth, TX · On-site
$15.25 - $20.75/hr
Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...
Fort Worth, TX · On-site
$15.25 - $20.75/hr
We are seeking a motivated and dedicated Customer Service Representative to join our dynamic team. In this role, you'll be the first point of contact for our valued customers, providing exceptional ...
Fort Worth, TX · On-site
$15.25 - $20.75/hr
We are seeking a motivated and dedicated Customer Service Representative to join our dynamic team. In this role, you'll be the first point of contact for our valued customers, providing exceptional ...
Fort Worth, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients while selling auto insurance policies. This role ensures customer needs are met through effective ...
Fort Worth, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients while selling auto insurance policies. This role ensures customer needs are met through effective ...
Haltom City, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients while selling auto insurance policies. This role ensures customer needs are met through effective ...
Haltom City, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients while selling auto insurance policies. This role ensures customer needs are met through effective ...
Fort Worth, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients while selling auto insurance policies. This role ensures customer needs are met through effective ...
Fort Worth, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients while selling auto insurance policies. This role ensures customer needs are met through effective ...
Fort Worth, TX · On-site
$15.25 - $20.75/hr
Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...
Fort Worth, TX · On-site
$15.25 - $20.75/hr
Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...
Fort Worth, TX · On-site
$15.25 - $20.75/hr
Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...
Fort Worth, TX · On-site
$15.25 - $20.75/hr
Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...
Fort Worth, TX · On-site
$12 - $15/hr
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Quick apply
Fort Worth, TX · On-site
$12 - $15/hr
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Fort Worth, TX · On-site
$14 - $19.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Fort Worth, TX · On-site
$14 - $19.25/hr
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...
Mineral Wells, TX · On-site
$14.50 - $19.75/hr
CUSTOMER SERVICE REPRESENTATIVE Job Summary Provides customer support to business customers via the telephone and/or Internet (e.g. instant message, email). Handles customer inquiries and resolves ...
Mineral Wells, TX · On-site
$14.50 - $19.75/hr
CUSTOMER SERVICE REPRESENTATIVE Job Summary Provides customer support to business customers via the telephone and/or Internet (e.g. instant message, email). Handles customer inquiries and resolves ...
$18 - $20/hr
The Contractor Customer Service Rep. must provide knowledgeable, professional communication to customers on every interaction. This position must consistently provide high levels of customer ...
$18 - $20/hr
The Contractor Customer Service Rep. must provide knowledgeable, professional communication to customers on every interaction. This position must consistently provide high levels of customer ...
Fort Worth, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients while selling auto insurance policies. This role ensures customer needs are met through effective ...
Fort Worth, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients while selling auto insurance policies. This role ensures customer needs are met through effective ...
Fort Worth, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients while selling auto insurance policies. This role ensures customer needs are met through effective ...
Fort Worth, TX · On-site
$15 - $18/hr
The Customer Service Representative is responsible for delivering exceptional service to clients while selling auto insurance policies. This role ensures customer needs are met through effective ...
$8.04 - $9.30
2% of jobs
$9.30 - $10.56
4% of jobs
$10.56 - $11.83
11% of jobs
$12.53 is the 25th percentile. Wages below this are outliers.
$11.83 - $13.09
15% of jobs
The median wage is $14.26 / hr.
$13.09 - $14.36
20% of jobs
$14.36 - $15.62
15% of jobs
$16.49 is the 75th percentile. Wages above this are outliers.
$15.62 - $16.89
13% of jobs
$16.89 - $18.15
7% of jobs
$18.15 - $19.42
6% of jobs
$19.42 - $20.68
4% of jobs
$20.68 - $21.95
3% of jobs
$8
$15
$21
Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.
| Aspect | Customer Service | Customer Support |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes certifications in communication or sales | Technical certifications or product-specific training often required |
| Work Environment | Retail stores, call centers, online platforms | Technical help desks, online chat, phone support for products/services |
| Employer & Industry Usage | Retail, hospitality, telecom, e-commerce | IT, software, electronics, tech industries |
| Common Search & Comparison | Customer Service vs Customer Support |
Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.
The Customer Service Representative is responsible for delivering exceptional service to clients while selling auto insurance policies. This role ensures customer needs are met through effective communication, accurate policy management, and proactive problem-solving. Representatives also support office operations by handling payments, maintaining records, marketing services, and ensuring compliance with company policies. By combining customer care, sales, and operational responsibilities, this position directly contributes to customer satisfaction, retention, and the overall growth of La Familia Auto Insurance.
Duties and responsibilities
Provide excellent customer service by greeting and assisting all customers and visitors
Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines
Identify opportunities to upsell or cross-sell based on customer needs
Handle customer documentation and maintain accurate policy records (IE, uploads, underwriting processes, photos).
Verify coverage for customers, confirm policy changes, and provide proof of insurance documents to customers.
Troubleshoot customer issues, resolve them quickly, and work to build and maintain strong customer relationships.
Ensure company policies are followed and sales requirements are met daily, weekly, and monthly to ensure commission opportunities are met.
Handle cash, process payments, reconcile daily cash/credit card transactions, and make timely bank deposits following the company’s cash handling policy.
Make outbound calls for payment reminders, promotions, and marketing campaigns; answer inbound customer and carrier calls professionally
Participate in marketing activities, including visiting local businesses, distributing flyers, and promoting services on social media
Maintain office cleanliness and organization, including basic cleaning such as floors, glass, disinfecting bathrooms, and trash removal
Work at various office locations within the assigned region as needed.
Open and close the office as required. Setting alarms prior to leaving the office at closing and disarming alarms when entering the office.
Obtain and maintain all required licenses and certifications
Miscellaneous
Qualifications
Must be at least 18 years old
High school diploma or equivalent
Bilingual in Spanish preferred
Strong customer service and communication skills
Ability to actively listen
Expert attention to detail
A courteous and professional demeanor
Comfortable with utilizing technology and strong computer skills.
Ability to multitask
Prior experience with in-person customer service and phone-based, ideally with a sales component
Motivated to sell and meet individual customer needs.
Ability to work well in a team environment, maintaining a professional and respectful demeanor at all times.
Must be authorized to work in the United States. La Familia follows all State and Federal laws.
Willing to submit to a background screening. Required to be Licensed by the Texas Department of Insurance.
Sales or insurance experience preferred.
Available to work Monday through Saturday, 9 - 7, and rotating Sunday 11-5
Continuous education required: on-site training, workshops, coaching 1:1s. Travelling to another location in the region may be required.
Sourced by ZipRecruiter
51 - 200 Employees
Arlington, TX, US
2010