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Customer Service Representative Jobs in Springtown, TX

Service Squad

Be Seen First

Customer Service Representative

Fort Worth, TX · On-site

$20 - $24/hr

  • Medical

  • PTO

Service Squad Plumbing is seeking a Customer Service Representative to join our team in Fort Worth, TX. You will be the first voice every customer hears. Answer inbound calls, capture customer ...

Alliance Air Services

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Alliance Aviation Services (AAS) is a premier, award-winning Fixed Base Operator (FBO) located at Perot Field Fort Worth Alliance Airport in Fort Worth, Texas.

ShipMonk

Customer Service Representative

Fort Worth, TX

$15.25 - $20.75/hr

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management and customer service skills with a dab of ingenuity. They play a critical role in creating a stress ...

dbi

Customer Service Representative

Fort Worth, TX

$15.25 - $20.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

U-Haul

Customer Service Representative

Watauga, TX · On-site

$14.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Hillwood

Customer Service Representative

Fort Worth, TX

$14.50 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a frontline ambassador, the CSR is instrumental in shaping memorable aviation experiences that reflect our commitment to excellence and hospitality. Responsibilities: Front Desk and Customer ...

ShipMonk

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative ShipMonk isn't just a 3PL -- we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and ...

Connexa Worx

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Representative We are seeking a motivated and dedicated customer service representative to join our dynamic team. In this role, you'll be the first point of contact for our valued ...

XPO Logistics

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

  • Medical

  • Life

  • Retirement

  • PTO

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

XPO

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

  • Medical

  • Life

  • Retirement

  • PTO

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

XPO Logistics

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

  • Medical

  • Life

  • Retirement

  • PTO

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

Brightwing

CSR

Fort Worth, TX

$18 - $20/hr

The Contractor Customer Service Rep. must provide knowledgeable, professional communication to customers on every interaction. This position must consistently provide high levels of customer ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Springtown, TX

Customer Service Representative information

See Springtown, TX salary details

$8

$15

$21

How much do customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service representative in Springtown, TX is $15.32, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $17.07 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Springtown, TX?

The most popular types of Customer Service Representative jobs in Springtown, TX are:

What are popular job titles related to Customer Service Representative jobs in Springtown, TX?

For Customer Service Representative jobs in Springtown, TX, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative jobs in Springtown, TX look for?

The top searched job categories for Customer Service Representative jobs in Springtown, TX are:

What cities near Springtown, TX are hiring for Customer Service Representative jobs?

Cities near Springtown, TX with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Springtown, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $31,875 per year, or $15.3 per hour.

Customer Service Representative

Service Squad

Fort Worth, TX • On-site

$20 - $24/hr

Full-time

Medical, PTO

Re-posted 10 days ago

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Job description

Service Squad Plumbing is seeking a Customer Service Representative to join our team in Fort Worth, TX. You will be the first voice every customer hears. Answer inbound calls, capture customer details, and convert calls into booked appointments using ServiceTitan scheduling software. You'll work with dispatch and field technicians to keep operations running smoothly, manage the schedule for technician routing, and promote our membership plans and financing options. This is a high-volume, phone-first role. If you're energized by a busy board, take pride in turning a worried caller into a booked job, and like hitting clear numbers, you will thrive here.

RESPONSIBILITIES:

Answer inbound calls promptly and professionally

Capture customer information (name, address, contact, issue description)

Book appointments and manage schedule in ServiceTitan

Convert calls to booked jobs at or above team booking-rate targets

Make outbound calls for confirmations, follow-ups, and reschedules

Communicate arrival windows and updates to customers

Work closely with dispatch and technicians

Promote membership plans and financing options

Log all interactions accurately

Handle frustrated or anxious callers with patience

WHAT YOU BRING - REQUIRED:

1+ years in phone-based customer service, call center, scheduling, or sales support

Strong phone presence with clear, friendly, professional communication

Comfort working toward daily and weekly performance metrics

Solid computer skills and ability to learn scheduling software quickly

Reliable attendance and ability to work in-office in Fort Worth

Ability to stay composed and helpful under pressure

WHAT YOU BRING - PREFERRED:

Experience in home services (plumbing, HVAC, electrical, foundation, restoration)

Hands-on experience with ServiceTitan or comparable field-service platform

Bilingual English/Spanish

Familiarity with booking-rate, conversion, or sales-driven call environments

FIRST 90 DAYS SUCCESS LOOKS LIKE:

Booking rate consistently meets or exceeds team targets

Calls answered quickly with minimal abandoned calls

Clean, complete job notes that dispatch can act on

Customers feeling confident they chose the right company

SCHEDULE: Full-time, in-office. Standard business hours with rotating coverage.

BENEFITS:

Competitive hourly base ($18-$24/hour) plus performance bonuses

Paid time off and holidays

Health benefits

Paid training and clear paths to grow into dispatch, lead CSR, or operations roles

Team support and growing company across Texas