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Customer Service Jobs in Rutherfordton, NC (NOW HIRING)

Felker Day - KFC

Customer Service

Shelby, NC

$13.25 - $18/hr

As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You are a guest focused salesperson that is Friendly, outgoing, dependable, and trustworthy. You get along ...

Felker Day - KFC

Customer Service

Boiling Springs, SC · On-site

$14 - $19/hr

As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You are a guest focused salesperson that is Friendly, outgoing, dependable, and trustworthy. You get along ...

Felker Day - KFC

Customer Service

Shelby, NC

$15.25 - $20.50/hr

As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You are a guest focused salesperson that is Friendly, outgoing, dependable, and trustworthy. You get along ...

Felker Day - KFC

Customer Service

Spartanburg, SC

$14.75 - $20/hr

As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You are a guest focused salesperson that is Friendly, outgoing, dependable, and trustworthy. You get along ...

Walgreens

Customer Service Associate

Shelby, NC · On-site

$12 - $16.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Shelby, NC · On-site

$12 - $16.50/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens Boots Alliance

Customer Service Associate

Shelby, NC · On-site

$13.25 - $18.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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All JobsCustomer Service JobsCustomer Service Jobs in Rutherfordton, NC

Customer Service information

See Rutherfordton, NC salary details

$8

$16

$23

How much do customer service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for customer service in Rutherfordton, NC is $16.44, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.32 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Rutherfordton, NC?

The most popular types of Customer Service jobs in Rutherfordton, NC are:

What are popular job titles related to Customer Service jobs in Rutherfordton, NC?

For Customer Service jobs in Rutherfordton, NC, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Rutherfordton, NC look for?

The top searched job categories for Customer Service jobs in Rutherfordton, NC are:

What cities near Rutherfordton, NC are hiring for Customer Service jobs?

Cities near Rutherfordton, NC with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Rutherfordton, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,201 per year, or $16.4 per hour.

Customer Service

Shelby, NC

Felker Day - KFC
See more jobs at Felker Day - KFCexternal

$13.25 - $18/hr

Other

Medical, Retirement, PTO

Re-posted 13 days ago

Job description

About the job:

As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You are a guest focused salesperson that is Friendly, outgoing, dependable, and trustworthy. You get along with others and play your role by being a team player. As a CSTM you listen generously and communicate what you need. You strive to bring your “A” game every day, and you treasure, respect, and promote the reputation of Felker Day, KFC, and/or Taco Bell.


We offer the following: 

  • A commitment to promote from within 
  • Paid Training and ongoing continuous development
  • Tuition reimbursement and scholarship opportunities 
  • A recognition culture that is both FUN and Competitive
  • Competitive Pay w/ a clear path for raises and development.
  • Flexible schedules
  • Free meal each shift
  • Eligibility to accrue paid vacation time.
  • Medical benefits for qualifying employees
  • Health and Wellness supplemental benefits resulting in higher net pay.
  • 401K retirement plan with 100% match up to 3% of salary for qualified individuals
  • KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!


The Role responsibilities will include: 

  • Interacting w/Guests, suggestive selling, cash handling, cleaning, and stocking.
  • Preparation of food and beverages according to recipe standards
  • Maintaining quality of product and adhering to all food safety standards
  • Identify and communicate all safety and equipment concerns.
  • Handle, store, and rotate all stock including cases up to 50lbs.
  • Having a positive and helpful attitude towards guests, coworkers, and managers


Requirements

  • Must be at least 16 years of age. 
  • Accessibility to dependable and reliable transportation 
  • Reliable and On Time in proper uniform for all scheduled shifts
  • Must have Sunday Availability
  • Must be able count money quickly and accurately.
  • Read training materials, listen to your trainer, and ask for what you need.
  • Enthusiasm and willingness to learn. 
  • Team player 
  • Commitment to guest satisfaction 
  • Strong work ethic