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Customer Service Jobs in Pickens, SC (NOW HIRING)

Walgreens

Customer Service Associate

Travelers Rest, SC · On-site

$13.75 - $18.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Simpsonville, SC · On-site

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Greenville, SC · On-site

$13.25 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Greenville, SC · On-site

$13.25 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Mauldin, SC · On-site

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Simpsonville, SC · On-site

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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All JobsCustomer Service JobsCustomer Service Jobs in Pickens, SC

Customer Service information

See Pickens, SC salary details

$8

$16

$23

How much do customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service in Pickens, SC is $16.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $18.51 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Pickens, SC?

The most popular types of Customer Service jobs in Pickens, SC are:

What are popular job titles related to Customer Service jobs in Pickens, SC?

For Customer Service jobs in Pickens, SC, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Pickens, SC look for?

The top searched job categories for Customer Service jobs in Pickens, SC are:

What cities near Pickens, SC are hiring for Customer Service jobs?

Cities near Pickens, SC with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Pickens, SC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,646 per year, or $16.7 per hour.

Customer Service Representative

MAC Heating and Air Conditioning

Brevard, NC • On-site

$18 - $20/hr

Full-time

Posted 2 days ago

New

Job description

Introduction


Join our team as a Customer Service Representative, where you'll be the friendly and efficient point of contact for our valued customers. In this role, you will provide exceptional support, address inquiries, and resolve issues while ensuring a positive customer experience. Your contribution will be vital in maintaining our high standards of service and customer satisfaction.


Job Responsibilities

- Respond promptly to customer inquiries via phone, email, and chat.

- File and pull permits for upcoming jobs.

- Utilize Service Titan for customer information and technician routing.

- Provide accurate, valid, and complete information by using the right methods/tools.

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

- Maintain a positive, empathetic, and professional attitude toward customers at all times.

- Identify and assess customers’ needs to achieve satisfaction.

- Keep records of customer interactions, process customer accounts, and file documents.

-Confirming/tagging 10+ customers as techs complete calls.

-Track sold memberships, monitor and order supplies for office.

-Monitor past due accounts and reach out for payments.

- Engage with customers to understand their needs and provide personalized service.

- Collaborate with team members to improve customer service processes.

- Stay informed about product updates and changes to provide accurate information to customers.

- Assist in training new customer service representatives and share best practices.

- Meet personal and team targets for customer satisfaction and call handling.


Preferred Qualifications

-Experience with Service Titan software

-Experience in Heating and Air Conditioning administration / office

-Enthusiastic personality that is happy to work.


Job Requirements

- High school diploma or equivalent

- Proven experience in a customer service role

- Excellent verbal and written communication skills

- Strong problem-solving abilities

- Proficiency with customer service software and tools

- Ability to handle high-stress situations calmly and effectively

- Strong multitasking and organizational skills

- Empathy and patience in dealing with customers

- Ability to work both independently and as part of a team

- Flexibility to work various shifts, including weekends and holidays

- Basic computer skills, including Microsoft Office Suite

- Familiarity with CRM systems is a plus

- Strong attention to detail and accuracy

- Ability to learn and adapt to new technologies quickly