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Customer Service Jobs in Moncks Corner, SC (NOW HIRING)

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Customer Service information

See Moncks Corner, SC salary details

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How much do customer service jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer service in Moncks Corner, SC is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.37 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.

What are the most commonly searched types of Customer Service jobs in Moncks Corner, SC?

The most popular types of Customer Service jobs in Moncks Corner, SC are:

What are popular job titles related to Customer Service jobs in Moncks Corner, SC?

For Customer Service jobs in Moncks Corner, SC, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Moncks Corner, SC look for?

The top searched job categories for Customer Service jobs in Moncks Corner, SC are:

What cities near Moncks Corner, SC are hiring for Customer Service jobs?

Cities near Moncks Corner, SC with the most Customer Service job openings:

Infographic showing various Customer Service job openings in Moncks Corner, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,330 per year, or $16.5 per hour.

Customer Service Associate

Summerville, SC โ€ข On-site

$45K - $55K/yr

Other

Re-posted 8 days ago


Job description

This is a video explaining exactly who we are...well worth your time to get a better understanding of PGW:
https://www.youtube.com/watch?v=Y3Dgn9Xrq1w
Customer Service Teammate
Responsible to establish and maintain good customer relations and to accurately complete paperwork required to track and service customers. Performs other duties not directly stated below, as instructed by either the Manager or Assistant Manager.
Employment Qualifications

  • Commitment to excellence at all levels of service.
  • Retail experience, automotive experience helpful.
  • Good communication skills, cheerful and friendly.
  • Enthusiastic attitude and good work ethic.
  • Basic computer and office management skills.
  • Clean and neat appearance, good telephone voice.
Principle Responsibilities & Duties
Employee Relations
  • Works to maintain a team effort of quality customer service
Customer Relations / Business Development
  • Greets the customer.
  • Explains the SpeeDee Franchise Organization preventative maintenance services and pricing structure in order to achieve high customer satisfaction and increased sales.
  • Bills out the customer.
  • Obtains any technical information from manager or tune-up technicians in response to questions from customers.
  • Presents all promotional materials to customers.
  • Maintains marketing programs including reminder cards/notices as directed by manager.
Compensation: $45,000.00 - $55,000.00 per year
How Are We Different From the Competition?
We want to be your first choice when it comes to auto care. Let's talk about the SpeeDee Service Difference:
  • Local OwnershipMost SpeeDee stores are locally owned. They're run by families who service the automotive needs of other families in their communities.
  • Quality ServiceSpeeDee was built on a solid commitment to customer service.
  • Training and CertificationSpeeDee owners hire ASE-certified technicians for tune-ups, mechanical work and other repair services.
  • Multi-Point Courtesy Check and Service ReviewEvery time you bring your vehicle in for a 17-Point Oil Change, we'll also give you a multi-point courtesy check and a service presentation as an added bonus.
  • Free Top-Off ServiceTo help keep your car running smoothly and safely, SpeeDee offers a free top-off service for the 3 months or 3,000 miles following any SpeeDee oil change or tune-up service.
  • Maintenance RecordsIf you're not sure which services you need or which services you've already completed, don't worry. We'll keep track of your SpeeDee maintenance history and manufacturer's recommended service schedule.
  • Affordable RatesLooking for an alternative to your dealership? Compare their prices to ours, and you may find that SpeeDee can perform the services you need at a lower cost.
  • You DecideIt's our policy to provide you with the information you need to make a decision without pressure or overselling. Visit your local SpeeDee today - no appointment necessary!