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Customer Service Jobs in Madison, FL (NOW HIRING)

Friendly Express

Customer Service Associate

Valdosta, GA · On-site

$11.75 - $16.25/hr

Customer Service Associate Department: Store Operations Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a crucial role because they ...

SunStop

Customer Service Associate

Jennings, FL · On-site

$12.50 - $17.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

SunStop Stores

Customer Service Associate

Jennings, FL · On-site

$12.50 - $17.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Circle K

Customer Service Representative

Valdosta, GA

$13 - $17.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

SunStop

Customer Service Associate

Valdosta, GA · On-site

$11.75 - $16.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

Circle K

Customer Service Representative

Valdosta, GA · On-site

$13 - $17.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

SunStop

Customer Service Associate

Jasper, FL · On-site

$12.75 - $17.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and ...

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All JobsCustomer Service JobsCustomer Service Jobs in Madison, FL

Customer Service information

See Madison, FL salary details

$7

$14

$20

How much do customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer service in Madison, FL is $14.07, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.67 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Madison, FL?

The most popular types of Customer Service jobs in Madison, FL are:

What are popular job titles related to Customer Service jobs in Madison, FL?

For Customer Service jobs in Madison, FL, the most frequently searched job titles are:

What cities near Madison, FL are hiring for Customer Service jobs?

Cities near Madison, FL with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Madison, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $29,271 per year, or $14.1 per hour.

Customer Service Representative

Home | Outsource Logistics - Warehouse. Port Services. Logistics.

Valdosta, GA

$13 - $17.75/hr

Full-time

Re-posted 8 days ago

Job description

Job Description

The Customer Service Representative is the engine of Outsource Logistics! Utilizing a high energy approach, the CSR will clearly identify current customer needs for our service and how they can benefit from partnering with Outsource Logistics on every shipment. Providing excellent customer service is essential in this position. Customer Service, industry experience, and some college coursework are preferred but not required.

Duties and Responsibilities:

  • Help manage current customer accounts.
  • Deal with a high volume of inbound and outbound phone calls.
  • Maintain relationships with carriers and customers.
  • Provide exceptional customer service to customers and carriers.
  • Solve customer and carrier problems and help resolve issues.
  • Provide shipment quotes for customers and set up shipments as required by customers.
  • Excellent multitasking skills within their workspace as well as computer software programs.
  • Be a professional representative of our company that other employees look up to.

Job Requirements:

  • High-quality written and verbal communication skills
  • Ability to adapt to changes in the work environment
  • Accurate and able to produce quality work
  • Dependability
  • Problem solver
  • Ability to work in teams and be open to others' views
  • Show respect toward others with cultural differences
  • Quality decision making

Qualifications

Education/Experience

  • Minimum high school diploma required. Some college preferred but not required.
  • Previous customer service or call center experience is required.
  • Logistics experience is preferred but not required.

Mathematical Skills:

  • Ability to calculate in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Language Skills:

  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Database software, Internet software, Order processing systems, and Microsoft software. Experience with WMS systems (Camelot and Navis) are preferred.

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