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Customer Service Jobs in Gaffney, SC (NOW HIRING)

Felker Day - KFC

Customer Service

Shelby, NC · On-site

$13.25 - $18/hr

As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You are a guest focused salesperson that is Friendly, outgoing, dependable, and trustworthy. You get along ...

Felker Day - KFC

Customer Service

Shelby, NC

$15.25 - $20.50/hr

As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You are a guest focused salesperson that is Friendly, outgoing, dependable, and trustworthy. You get along ...

Felker Day - KFC

Customer Service

Spartanburg, SC

$12.75 - $17.50/hr

As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You are a guest focused salesperson that is Friendly, outgoing, dependable, and trustworthy. You get along ...

Felker Day - KFC

Customer Service

Boiling Springs, SC

$14 - $19/hr

As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You are a guest focused salesperson that is Friendly, outgoing, dependable, and trustworthy. You get along ...

Felker Day - KFC

Customer Service

Union, SC

$14.25 - $19.50/hr

As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You are a guest focused salesperson that is Friendly, outgoing, dependable, and trustworthy. You get along ...

Felker Day - KFC

Customer Service

Spartanburg, SC

$14.75 - $20/hr

As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You are a guest focused salesperson that is Friendly, outgoing, dependable, and trustworthy. You get along ...

Walgreens

Customer Service Associate

Kings Mountain, NC · On-site

$14 - $19.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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All JobsCustomer Service JobsCustomer Service Jobs in Gaffney, SC

Customer Service information

See Gaffney, SC salary details

$9

$17

$24

How much do customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service in Gaffney, SC is $17.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.38 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Gaffney, SC?

The most popular types of Customer Service jobs in Gaffney, SC are:

What are popular job titles related to Customer Service jobs in Gaffney, SC?

For Customer Service jobs in Gaffney, SC, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Gaffney, SC look for?

The top searched job categories for Customer Service jobs in Gaffney, SC are:

What cities near Gaffney, SC are hiring for Customer Service jobs?

Cities near Gaffney, SC with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Gaffney, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,186 per year, or $17.4 per hour.

Customer Service

Lukjan Metal Products, LLC

Kings Mountain, NC • On-site

$17.50 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Job description

Customer Service Representative (CSR) – Job Posting

Lukjan Metal Products is an employee owned and operated business that has been manufacturing high-quality sheet metal pipe, duct, and fittings for the wholesale HVAC industry since February 1964. Headquartered in Conneaut, OH, Lukjan has production facilities located in Ohio, North Carolina, Wisconsin, and Nebraska. These locations have positioned Lukjan Metal Products as one of the leading manufacturers of prefabricated sheet metal fittings in the United States. Our facilities allow the company to bring the finest high-quality sheet metal products to our customers.

Lukjan Metal Products is a medium-sized business in manufacturing. You’ll be part of a supportive, employee-owned company where your contributions matter. We value teamwork, bold ideas, and dedication to quality.

General Purpose of the Position:

As a Customer Service Representative, you will be responsible for reviewing and accurately entering purchase orders into company databases, working closely with Sales, Manufacturing, and Shipping to ensure accuracy of the orders and availability of products for timely shipment.

Essential Functions:

  • Enter and review purchase orders in company database

· Process all shipments made through UPS.

· Problems solve by researching issues and communicating with external customers and personnel through all levels of the organization.

· Answer and resolve emails and incoming calls on a multi-line phone system from customers, employees, vendors, suppliers, etc.

· Assist with managing shipments, deliveries, customer service-related tasks, sales, operations and other duties as needed and assigned by management.

· Work with third party vendors for purchasing of supplies.

· Provide quoting for product inquiries.

· Support inventory management and the scheduling of orders for production.

Requirements:

  • 1-3 years of customer service experience (manufacturing preferred)
  • Minimum 1 year of office experience
  • Minimum 1 year of data entry experience.
  • Previous experience with order entry, inventory management, and customer relations in a manufacturing environment.
  • Previous experience handling large volume of incoming and outgoing phone calls.

· Demonstrated ability to prioritize and multi-task for maximum efficiently without sacrificing accuracy.


· Excellent written and verbal communication skills.


· Proficient in Microsoft Word and Excel.


· Ability to maintain confidentiality with company information.


· AR/AP experience is a plus

Qualifications:


Qualified candidates must have a high school diploma or GED with 1-3 years previous hands-on customer service experience. Must have at least one year experience with data entry and working in an office. High level of interpersonal skills to effectively communicate and present information to employees, management, and corporate personnel. Above average written and verbal communication skills.

Lukjan Metal Products offers a competitive compensation and benefits package, which include medical/dental/vision after 90 days, 401(k) with employer contribution after one year, employer paid life insurance and short term disability and buy-up plans for short- and long-term disability, life insurance, and other ancillary benefits.

Hourly Rate: $17.50 - $19.00

Schedule: 1st Shift: 7:30 am – 4:00 pm