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Customer Service Work Home Jobs in Alabama (NOW HIRING)

Amwaste Careers

Customer Service Specialist

Alabaster, AL · On-site

$14.50 - $19.25/hr

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. QUALIFICATIONS Any combination of education and experience that ...

Amwaste LLC

Customer Service Specialist

Alabaster, AL · On-site

$18/hr

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. QUALIFICATIONS Any combination of education and experience that ...

The Business Tree

Customer service

Jacksonville, AL · Remote

$15 - $20.50/hr

As a Remote Customer Service Representative with The Business Tree, you'll play a vital role in ... Work From Home: No more commuting or office dress code--work in the comfort of your own space.

The Business Tree

Customer service

Jacksonville, AL · Remote

$15 - $20.50/hr

As a Remote Customer Service Representative with The Business Tree, you'll play a vital role in ... Work From Home: No more commuting or office dress code--work in the comfort of your own space.

Jason Young

Customer Service

Bay Minette, AL · On-site

$16 - $21.75/hr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

Meridian Waste

Customer Service

Gadsden, AL

$13 - $17.75/hr

The Customer Service Associate works to deliver the highest level of quality service to our ... Ability to work effectively and efficiently within a team environment. * Microsoft Office * Ability ...

Meridian Waste

Customer Service

Gadsden, AL · On-site

$13 - $17.75/hr

The Customer Service Associate works to deliver the highest level of quality service to our ... Ability to work effectively and efficiently within a team environment. * Microsoft Office * Ability ...

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Showing results 21-40

All JobsCustomer Service Work Home JobsCustomer Service Work Home Jobs in Alabama

Customer Service Work Home information

See Alabama salary details

$8

$17

$24

How much do customer service work home jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service work home in Alabama is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.94 per hour, depending on experience, location, and employer.

What is customer service work from home?

Customer service work from home involves assisting customers with their questions, concerns, or issues via phone, email, chat, or social media while working remotely. Employees in these roles provide support for products or services from their own home rather than a physical call center or office. This setup often requires a reliable internet connection, good communication skills, and the ability to work independently. Many companies offer training and flexible schedules for remote customer service representatives.

What are the key skills and qualifications needed to thrive as a customer service work from home representative?

To thrive as a Customer Service Work from Home representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and basic computer systems is often required. Outstanding patience, active listening, and self-motivation are crucial soft skills for maintaining productivity and delivering positive customer experiences remotely. These skills and qualities ensure efficient resolution of customer issues and uphold the company's reputation in a virtual environment.

What are some common challenges faced by remote customer service representatives, and how can they be managed effectively?

Remote customer service representatives often face challenges such as maintaining clear communication with both customers and team members, managing distractions at home, and staying motivated without in-person supervision. To manage these challenges, it's important to establish a dedicated workspace, use collaboration tools to stay connected with your team, and set a consistent daily routine. Employers often provide regular virtual check-ins and training sessions to support remote staff and ensure everyone feels part of the team.

What is the difference between Customer Service Work Home vs Customer Support Specialist?

AspectCustomer Service Work HomeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma; may require certifications in specific software or customer service
Work EnvironmentRemote, home-based settingRemote or office-based, depending on employer
Industry UsageCommon across retail, telecom, banking, and service sectorsCommon in tech, software, and product-based companies
Search & Comparison IntentPeople looking for remote customer service jobsPeople seeking specialized customer support roles with technical or product focus

Customer Service Work Home typically involves handling general customer inquiries remotely, often in retail or service industries. Customer Support Specialist roles tend to focus on technical support or product-specific assistance, requiring more specialized knowledge. Both roles are remote-friendly and share similar credentials, but they differ in scope and industry focus.

What are popular job titles related to Customer Service Work Home jobs in Alabama?

For Customer Service Work Home jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Customer Service Work Home jobs in Alabama look for?

The top searched job categories for Customer Service Work Home jobs in Alabama are:

What cities in Alabama are hiring for Customer Service Work Home jobs?

Cities in Alabama with the most Customer Service Work Home job openings:

Customer Service Work Home jobs near you
Infographic showing various Customer Service Work Home job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,438 per year, or $17 per hour.

Customer Service Specialist

Amwaste Careers

Alabaster, AL • On-site

$14.50 - $19.25/hr

Full-time

Posted 7 days ago

Job description

Job Type
Full-time
Description
Job Description
Customer Service Specialist: Applies acquired knowledge of industry, organization, services, and policies to provide efficient and courteous customer service by telephone and/or personal contact. Ensures services are provided in a courteous manner by observing customer service standards, established by management.
ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO:
Customer Service Specialist:
  • Answers the telephone or greets the customer.
  • Provides prompt and correct information about collections, rates, billing, and account status.
  • Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.
  • Communicates with customers, peers, supervisors and managers, and representatives from other departments about current customer service standards and service options.
  • Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.
  • Expedites communications and services between customers and co-workers (within or without) immediate subsidiary by radio, in person, or through written communications to coordinate services, records, and account status.
  • Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.

QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
Education and Experience
  • High School Diploma or GED preferred.
  • Two years related experience and/or training in office or public contact work.

Requirements
Key Results Area
Customer Service Representative
KRA #1: Prompt and courteous when answering the phone.
  • Calls answered within 12 seconds of ringing.
  • Available in the assigned cue for 7.5 hours per day
  • Speak clearly, pleasantly, and not rushed
  • Answer with a smile

KRA #2: Provide Amwaste Customers with a pleasant interaction.
  • Listen to the customer's issue and provide possible solutions to the customer's problem
  • Execute on what we say we will do; Create customer issues and send them to the correct managers; Follow up if necessary; Make sure and return the customer's call if the customer was told they would receive a call.

KRA #3: Amwaste has complete and correct customer data.
  • Update customer information
  • Create customer accounts, sites, and services correctly

KRA #4: Issues repeated with the same customer or issues in the same geographic are escalated.
  • District managers are copied on repeat service issues or trending issues in a geographic area.

KRA #5: Customers are encouraged to leave positive feedback or reviews on our social media.

Apply