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Customer Service Ups Jobs in Georgia (NOW HIRING)

ACS Air Conditioning Specialist Inc

Dispatcher/CSR

Macon, GA · On-site

$14.50 - $18/hr

Communicating with customers daily for follow ups, tech arrival updates, scheduling, and more Fast ... Excellent communication and customer service skills especially under pressure * Familiarity with ...

ACS Air Conditioning Specialist Inc

Dispatcher/CSR

Macon, GA · On-site

$16.25 - $20.50/hr

Communicating with customers daily for follow ups, tech arrival updates, scheduling, and more Fast ... Excellent communication and customer service skills especially under pressure * Familiarity with ...

ACS Air Conditioning Specialist Inc

Dispatcher/CSR

Macon, GA · On-site

$14.50 - $18/hr

Communicating with customers daily for follow ups, tech arrival updates, scheduling, and more Fast ... Excellent communication and customer service skills especially under pressure * Familiarity with ...

ACS Air Conditioning Specialist Inc

Dispatcher/CSR

Macon, GA · On-site

$16.25 - $20.50/hr

Communicating with customers daily for follow ups, tech arrival updates, scheduling, and more Fast ... Excellent communication and customer service skills especially under pressure * Familiarity with ...

Milliken

Customer Service Coordinator

Lagrange, GA · Hybrid

$16.25 - $21/hr

POSITION TITLE Customer Service Coordinator POSITION OVERVIEW The customer service coordinator ... Be responsible for securely processing customer payments and initiating follow-ups regarding ...

Milliken & Company

Customer Service Coordinator

Lagrange, GA · On-site

$16.25 - $21/hr

POSITION TITLE Customer Service Coordinator POSITION OVERVIEW The customer service coordinator ... Be responsible for securely processing customer payments and initiating follow-ups regarding ...

United Parcel Service (UPS)

He/She sets and maintains high standards for account productivity, accuracy, customer service ... Permanent UPS is committed to providing a workplace free of discrimination, harassment, and ...

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Customer Service Ups information

See Georgia salary details

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How much do customer service ups jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service ups in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What is a customer service representative at UPS?

Customer Service Representatives at UPS are professionals responsible for assisting customers with their shipping needs, addressing inquiries, processing orders, and resolving issues related to UPS services. They serve as the main point of contact between UPS and its customers, ensuring a positive customer experience. Their duties may include tracking packages, handling complaints, providing information about UPS services, and coordinating with other departments to resolve delivery or billing issues. Strong communication and problem-solving skills are essential for this role.

What does a typical day look like for a customer service representative at UPS, and how do they interact with other departments?

A typical day for a Customer Service Representative at UPS involves handling customer inquiries via phone, email, or in-person, resolving issues related to shipments, tracking packages, and providing information about UPS services. Representatives often collaborate with drivers, warehouse staff, and the logistics team to resolve delivery problems and ensure customer satisfaction. The role requires multitasking and adaptability, as priorities can shift quickly during peak shipping periods. Teamwork is essential, and there are frequent opportunities to communicate with other departments to expedite solutions for customers.

What are the key skills and qualifications needed to thrive as a customer service representative at UPS, and why are they important?

To thrive as a Customer Service Representative at UPS, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, package tracking systems, and standard office tools is typically required. Patience, active listening, and a positive attitude are essential soft skills for resolving customer inquiries effectively. These competencies ensure efficient issue resolution, enhance customer satisfaction, and support UPS's reputation for reliable service.

What is the difference between Customer Service Ups and Customer Support Specialist?

AspectCustomer Service UpsCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma; certifications like HDI or CompTIA may be beneficial
Work EnvironmentCall centers, retail, or online support platformsCall centers, technical support centers, or online support teams
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesTechnology, software, telecommunications, and service sectors
Common Search & Comparison IntentCustomer Service Ups vs Customer Support Specialist

Customer Service Ups and Customer Support Specialist roles often overlap in work environment and required credentials. However, Customer Service Ups typically focus on general customer interactions in retail or service settings, while Customer Support Specialists often handle technical issues in tech or software industries. Both roles aim to enhance customer satisfaction but differ in technical complexity and industry focus.

What cities in Georgia are hiring for Customer Service Ups jobs?

Cities in Georgia with the most Customer Service Ups job openings:

Customer Service Ups jobs near you
Infographic showing various Customer Service Ups job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

Dispatcher/CSR

ACS Air Conditioning Specialist Inc

Macon, GA • On-site

$14.50 - $18/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Essential Job Duties:

  • Maintaining the daily schedule for both service techs and installation teams
  • Answering incoming calls Booking jobs for service department
  • Communicating with customers daily for follow ups, tech arrival updates, scheduling, and more Fast-paced environment with strong teamwork environment High typing and multitasking skills required

Requirements & Qualifications:

  • 1-3 years related experience and/or training in customer service, dispatching or project management, or equivalent combination of education and experience
  • Proactive & accountable Self-motivated, fast learner and highly organized multi-tasker with attention to detail
  • Excellent communication and customer service skills especially under pressure
  • Familiarity with Service Titan and HVAC dispatching is ideal (will train for right person)
  • Team player who is a self-starter and able to learn independently
  • Confident in utilizing and learning new software programs
  • Geographical knowledge of service area or map reading skills
  • High school diploma or general education degree (GED)
  • Must enjoy helping and working with others

Experience: Dispatching: 1-3+ years (Preferred)


Compensation details: 16-19 Hourly Wage


PIf2176f79e860-35196-41440654

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