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Customer Service Trainee Jobs in Toronto, ON (NOW HIRING)

Management Trainee

Ajax, ON · On-site

CA$55K/yr

Whether you see yourself in sales, business development, customer service, retail management, or ... that our Management Trainee position does not typically fall under an eligible National ...

Whether you see yourself in sales, business development, customer service, retail management, or ... that our Management Trainee position does not typically fall under an eligible National ...

Whether you see yourself in sales, business development, customer service, retail management, or ... that our Management Trainee position does not typically fall under an eligible National ...

Management Trainee

Markham, ON · On-site

CA$55K/yr

Whether you see yourself in sales, business development, customer service, retail management, or ... that our Management Trainee position does not typically fall under an eligible National ...

Whether you see yourself in sales, business development, customer service, retail management, or ... that our Management Trainee position does not typically fall under an eligible National ...

Whether you see yourself in sales, business development, customer service, retail management, or ... that our Management Trainee position does not typically fall under an eligible National ...

Whether you see yourself in sales, business development, customer service, retail management, or ... that our Management Trainee position does not typically fall under an eligible National ...

Whether you see yourself in sales, business development, customer service, retail management, or ... that our Management Trainee position does not typically fall under an eligible National ...

Management Trainee

Toronto, ON · On-site

CA$55K/yr

Whether you see yourself in sales, business development, customer service, retail management, or ... that our Management Trainee position does not typically fall under an eligible National ...

Management Trainee

Toronto, ON · On-site

CA$55K/yr

Whether you see yourself in sales, business development, customer service, retail management, or ... that our Management Trainee position does not typically fall under an eligible National ...

Whether you see yourself in sales, business development, customer service, retail management, or ... that our Management Trainee position does not typically fall under an eligible National ...

Whether you see yourself in sales, business development, customer service, retail management, or ... that our Management Trainee position does not typically fall under an eligible National ...

Whether you see yourself in sales, business development, customer service, retail management, or ... that our Management Trainee position does not typically fall under an eligible National ...

Whether you see yourself in sales, business development, customer service, retail management, or ... that our Management Trainee position does not typically fall under an eligible National ...

Management Trainee

Markham, ON · On-site

CA$55K/yr

Whether you see yourself in sales, business development, customer service, retail management, or ... that our Management Trainee position does not typically fall under an eligible National ...

Showing results 21-40

Customer Service Trainee information

What is a customer service trainee?

Customer Service Trainees are entry-level professionals who are learning the skills and knowledge necessary to assist customers effectively. They typically undergo training programs to understand company products, policies, and procedures, as well as to develop communication and problem-solving abilities. Their main role is to support experienced customer service representatives while gaining hands-on experience in handling customer inquiries and resolving issues. Over time, trainees are expected to become proficient and transition into full customer service roles.

What are the key skills and qualifications needed to thrive as a customer service trainee?

To thrive as a Customer Service Trainee, you need effective communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, basic computer proficiency, and exposure to helpdesk software are commonly expected. Patience, active listening, and a positive attitude are valuable soft skills that help build rapport with customers and resolve issues efficiently. These skills ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service trainees and how are they typically addressed?

Customer Service Trainees often face challenges such as handling difficult customers, learning company-specific systems, and managing a high volume of inquiries. These challenges are typically addressed through comprehensive onboarding programs, mentoring from experienced team members, and ongoing training in communication and problem-solving skills. Most organizations also provide regular feedback and support, helping trainees build confidence and competence in their roles as they progress.

What is the difference between Customer Service Trainee vs Customer Service Representative?

AspectCustomer Service TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer additional certifications
Work EnvironmentTraining programs, entry-level settingsCustomer-facing roles in retail, call centers, or service offices
Employer UsageInternship or training programs within companiesFull-time or part-time customer support roles
Search & Comparison IntentLearning about entry-level training rolesSeeking customer service job opportunities

In summary, a Customer Service Trainee is typically an entry-level position focused on training and skill development, often within a structured program. A Customer Service Representative is a more experienced role responsible for handling customer inquiries and providing support. The trainee role is ideal for those starting their career, while the representative role requires some prior knowledge or experience.

How to get into customer service trainee with no experience?

To become a customer service trainee with no experience, focus on developing strong communication and problem-solving skills, and consider completing relevant training or certifications such as customer service courses. Entry-level positions often require a positive attitude and willingness to learn, making internships or volunteer work valuable for gaining initial experience.

What career paths can start with a customer service trainee?

A customer service trainee can progress into roles such as customer service representative, team lead, supervisor, or customer experience specialist. Gaining experience in communication, problem-solving, and product knowledge can also lead to careers in sales, account management, or administrative positions within the same organization.

What are the most commonly searched types of Customer Service jobs in Toronto, ON?

The most popular types of Customer Service jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Customer Service Trainee jobs?

Cities near Toronto, ON with the most Customer Service Trainee job openings:

Infographic showing various Customer Service Trainee job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

CA$55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Enterprise Holdings rating

7.1

Company rating: 7.1 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

117th of 177 rated vehicle equipment hire


Job description

Overview

Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program.

Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that's full of opportunities. With training, development, mentoring, and a culture of promotion from within, you'll always be progressing in your career.

This role is located in Ajax and surrounding areas. Our flagship location is located at 355 Bayly St W., Ajax, ON L1S1P1.

We offer a robust Benefits Package including, but not limited to:

  • Competitive Compensation - This position offers targeted 1st year annual compensation of $55600.
  • Paid Time Off, starting with 12 days off per year
  • Health, Dental, Vision insurance; Life Insurance; Prescription coverage
  • Employee discounts on car rentals, car purchases and much more!
  • Retirement Savings Plan with company match and profit sharing

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.  

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. 

Responsibilities

We are now hiring for immediate openings in our Management Training program. As a MT, you'll start learning our business from day one while based out of one of our neighborhood branches. You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. In our structured program, you will master the knowledge and skills you need to eventually run your own branch, cultivate new business and develop your team.

In our hands-on learning environment, you will receive the guidance, mentoring, and support you need to be successful. You will also get out into the community and establish the relationships essential to building your own business.

We'll teach you how to excel at customer service, sales and marketing, finance, and operations. And you'll learn what it means to always put our customers first. Ours is a culture of friendly competition, which is critical to growing our business - and your success.

Qualifications
  • Must have a 4-year bachelor's degree from an accredited Canadian University or an international equivalent as recognized by the World Education Services (WES) and/or Citizenship Canada (IRCC); preference for BBA, BCom, BMgt and BA, or related field.
  • Must have 6 months cumulative experience or involvement in any of the following:
    • Sales & Customer Service: commission sales, retail, restaurant, or hospitality industry
    • Leadership: military, athletics/team activities, clubs/organizations
  • Must have a valid Canadian Class G or G2 driver's license with no more than two moving violations and/or at fault accidents within the last three years.
  • No drug or alcohol related convictions (DWI/DUI) within the last 5 years.
  • Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future. (Please note that our Management Trainee position does not typically fall under an eligible National Occupational Classification (NOC) to gain Permanent Residency in Canada)
  • Must be at least 18 years old.
Posted Salary RangeCAD $55600.00 / YearEmployment Type: FULL_TIME

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