Customer Service Trainee Jobs in Alabama (NOW HIRING)

Description

CAREER DESCRIPTION:

MOBILE AREA WATER & SEWER SYSTEM

invites applications for the position of:

Public Service Trainee/Utility Clerk Track

Pay Table AO

$15.58 Hourly

$2,699.71 Monthly

$32,396.49 Annually

Public Service Trainee/Utility Clerk track is an unclassified, non-merit system job. Employment as a Public Service Trainee may provide an opportunity for promotion to the classified position of

Utility Clerk I

Minimum Requirements:

1. Must be at least 18 years of age
2. Must have a valid driver's license
3. Acceptable Driving Record (based on MAWSS Driving Scale)
4. Background Check Required
5. Drug Test and Physical Required
6. Verifiable GED or High School Diploma Required- NO EXCEPTIONS

DUTIES/ RESPONSIBILITIES:

(Any one position may not include all of the duties listed, nor do the listed examples include all tasks which may be found in this category of work.) 

DEPARTMENTS

Customer Service, IT, Accounting, or other administrative departments at MAWSS

ESSENTIAL REQUIREMENTS OF THE WORK:

Various clerical and administrative duties related to the Plants, Field Operations, Central Laboratory, and other Miscellaneous departments. May also include duties related to the Accounting and Customer Service departments. This position may lead to a possible promotion to a permanent-status Merit System job as a Utility Clerk or Customer Service Representative (CSRI) after the appropriate working test periods are successfully completed.

• Accrued 10 Days of Vacation Leave and 10 Days of Sick Leave Annually (at a Rate of 3.077 hours per pay period)
• Health Fair Screenings
• (1) Floating Holiday-8 hours of holiday leave (effective immediately upon hire)
• Flex Benefits Card
• RSA-1/Empower/Nationwide (3 Optional 457(b) Deferred Compensation Retirement Plans)

THE PUBLIC SERVICE TRAINEE/UTILITY CLERK TRACK PROCESS

Step 1:

Public Service Trainee/Utility Clerk must work a total of 1,040 hours or more before applying for permanent classified employment under the Mobile County Personnel Board.

Step 2:

Once the Public Service Trainee has worked 1040 hours successfully within 6-7 months, the Public Service Trainee will be eligible to apply for promotion to Utility Clerk, which is a 5% increase in salary. As a Utility Clerk, the employee will be on a 6-month probationary period. Once the employee has successfully completed 6 months, they are eligible for an additional 5% merit raise.

HEALTH BENEFITS

MAWSS offers Blue Cross and Blue Shield of Alabama Insurance that includes: Health and Dental. You and your family are eligible for these benefits 60+ days after your hire date as a Public Service Trainee. 

Benefits offered once promoted to Utility Clerk

Permanent Classified Employee (Utility Clerk) Benefits:

• Based on Salary, up to $100,000 of Life Insurance-$0 Cost
• Short- Term and Long-Term Disability Insurance-$0 Cost
• RSA (Retirement Systems of Alabama)-Employees pay 6% (Tier II)
• Eligible for Retirement at age 62 with a minimum of 10 years of service
• Blue Cross/Blue Shield Health Insurance
• Employee Assistance Program (EAP)
• Bonus Incentive (After 1 Year of Service)
• Safety Incentive Awards
• In-House Training
• Education Reimbursement (Up to $7,500 annually for tuition, books, fees)
• Periodic Cost of Living Increases 
• Holiday Gift Card ($40) 
• The best working facilities and equipment
• No-Cost Uniforms Annually
• No-Cost Safety Shoes
• Paid Training for Continuing Education and CEUs for Professional Licenses
• Per Diem for Overnight Travel, Paid Hotel Expenses, and Fees Associated with Water and Wastewater Events or Conferences
• Flu Shots Annually-$0 Cost (Includes Spouse)
• 13 Paid Holidays
• Accrued 10 Days of Vacation Leave and 10 Days of Sick Leave Annually at a Rate of 3.077
• Health Fair Screenings 
• Flex Benefits Card
• RSA-1/Empower (Deferred Compensation Plans)
• Access to Premise Onsite Medical Clinic (free co-pays and prescriptions for employees and covered dependents)
• Employee Events
• Onsite Employee Fitness Walking Trail

Equal Opportunity Employer

Requirements

Minimum Requirements:

Must be at least 18 years of age

Must have a valid driver's license

Acceptable Driving Record (based on MAWSS Driving Scale)

Background Check Required

Drug Test and Physical Required

Verifiable GED or High School Diploma Required- NO EXCEPTIONS