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Customer Service Supervisor Jobs in Arizona (NOW HIRING)

System One

HVAC Service Supervisor

Tempe, AZ · On-site

$110K - $130K/yr

Manage customer concerns and resolve escalated service issues professionally. * Collaborate with ... supervisory or management experience preferred. * EPA Certification required. * Valid Arizona ...

System One

HVAC Service Supervisor

Tempe, AZ · On-site

$110K - $130K/yr

Manage customer concerns and resolve escalated service issues professionally. * Collaborate with ... supervisory or management experience preferred. * EPA Certification required. * Valid Arizona ...

System One

HVAC Service Supervisor

Tempe, AZ · On-site

$110K - $130K/yr

Manage customer concerns and resolve escalated service issues professionally. * Collaborate with ... supervisory or management experience preferred. * EPA Certification required. * Valid Arizona ...

System One

HVAC Service Supervisor

Tempe, AZ · On-site

$110K - $130K/yr

Manage customer concerns and resolve escalated service issues professionally. * Collaborate with ... supervisory or management experience preferred. * EPA Certification required. * Valid Arizona ...

System One

HVAC Service Supervisor

Tempe, AZ · On-site

$110K - $130K/yr

Manage customer concerns and resolve escalated service issues professionally. * Collaborate with ... supervisory or management experience preferred. * EPA Certification required. * Valid Arizona ...

kestra

Client Service Supervisor

Tempe, AZ · On-site

The Client Service Supervisor in Concierge is a frontline leader responsible for overseeing daily ... High comfort level with CRM systems (Salesforce), advisor platforms, and custodial tools; able to ...

kestra

Client Service Supervisor

Tempe, AZ · On-site

The Client Service Supervisor in Concierge is a frontline leader responsible for overseeing daily ... High comfort level with CRM systems (Salesforce), advisor platforms, and custodial tools; able to ...

Albertsons

Customer Service Manager

Scottsdale, AZ · On-site

Directs and supervises front end activities including: monitoring customer traffic and service level, coordinates and implements front end and service programs, ensures cleanliness, safety and ...

Kestra Holdings

Client Service Supervisor

Tempe, AZ

The Client Service Supervisor in Concierge is a frontline leader responsible for overseeing daily ... High comfort level with CRM systems (Salesforce), advisor platforms, and custodial tools; able to ...

Kestra Holdings

Client Service Supervisor

Tempe, AZ · On-site

The Client Service Supervisor in Concierge is a frontline leader responsible for overseeing daily ... High comfort level with CRM systems (Salesforce), advisor platforms, and custodial tools; able to ...

Kestra Holdings

Client Service Supervisor

Tempe, AZ · On-site

The Client Service Supervisor in Concierge is a frontline leader responsible for overseeing daily ... High comfort level with CRM systems (Salesforce), advisor platforms, and custodial tools; able to ...

Parker & Sons

Plumbing Service Supervisor

Phoenix, AZ · On-site

$100 - $125/hr

Overview Parker & Sons is currently seeking a Plumbing Supervisor to join our team who are dedicated to delivering the best customer service experience every day! The Plumbing Supervisor's primary ...

Service Partners

customer service

Phoenix, AZ · On-site

$20 - $40/hr

Exemplary customer service skills, analytics and problem-solving skills. * Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements. * Any other ...

New

Albertsons

Customer Service Manager

Scottsdale, AZ · On-site

Directs and supervises front end activities including: monitoring customer traffic and service level, coordinates and implements front end and service programs, ensures cleanliness, safety and ...

Albertsons

Customer Service Manager

Scottsdale, AZ · On-site

Directs and supervises front end activities including: monitoring customer traffic and service level, coordinates and implements front end and service programs, ensures cleanliness, safety and ...

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Showing results 41-60

All JobsCustomer Service Supervisor JobsCustomer Service Supervisor Jobs in Arizona

Customer Service Supervisor information

See Arizona salary details

$22.8K

$54K

$94.1K

How much do customer service supervisor jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer service supervisor in Arizona is $54,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $65,200.00 per year, depending on experience, location, and employer.

What does a customer service supervisor do?

A Customer Service Supervisor oversees a team of customer service representatives, ensuring they provide excellent service to customers. They are responsible for training new staff, monitoring performance, handling escalated customer issues, and implementing policies to improve service quality. They also evaluate team metrics and feedback to make recommendations for process improvements. Their role is crucial in maintaining customer satisfaction and supporting the goals of the company.

What are the key skills and qualifications needed to thrive as a customer service supervisor, and why are they important?

To thrive as a Customer Service Supervisor, you need strong leadership abilities, experience in customer service, and often a relevant associate or bachelor’s degree. Familiarity with customer relationship management (CRM) systems, call center software, and performance monitoring tools is typically required. Outstanding communication, problem-solving, and conflict resolution skills help supervisors motivate teams and address escalated issues effectively. These skills and qualifications are crucial for ensuring high team performance, customer satisfaction, and efficient resolution of service challenges.

What are the most common challenges faced by customer service supervisors, and how can they be addressed?

Customer Service Supervisors often encounter challenges such as managing high call volumes, handling difficult customer escalations, and maintaining team morale under pressure. Effective supervisors address these issues by implementing efficient workflow processes, providing ongoing training and support for their team, and fostering open communication to resolve concerns quickly. Building a collaborative environment and recognizing team achievements can also help in boosting motivation and overall performance.

What is the difference between Customer Service Supervisor vs Customer Service Manager?

AspectCustomer Service SupervisorCustomer Service Manager
ResponsibilitiesOversees daily customer service operations, manages team members, ensures quality serviceDevelops customer service strategies, manages larger teams, handles escalations, and sets policies
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service certificationsTypically requires a bachelor's degree; relevant certifications are a plus
Work EnvironmentCall centers, retail, or service departmentsCorporate offices, call centers, or retail management settings
Employer & Industry UsageCommon in retail, hospitality, and call centersFound in larger organizations across various industries

The main difference between a Customer Service Supervisor and a Customer Service Manager lies in scope and responsibilities. Supervisors focus on daily team oversight, while Managers develop strategies and handle higher-level issues. Both roles require strong communication skills and customer service experience, but Managers typically have more advanced credentials and broader responsibilities.

More about Customer Service Supervisor jobs

What are the most commonly searched types of Customer Service Supervisor jobs in Arizona?

The most popular types of Customer Service Supervisor jobs in Arizona are:

What are popular job titles related to Customer Service Supervisor jobs in Arizona?

For Customer Service Supervisor jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Customer Service Supervisor jobs in Arizona look for?

The top searched job categories for Customer Service Supervisor jobs in Arizona are:

What cities in Arizona are hiring for Customer Service Supervisor jobs?

Cities in Arizona with the most Customer Service Supervisor job openings:

Customer Service Supervisor jobs near you
Infographic showing various Customer Service Supervisor job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $54,048 per year, or $26 per hour.

HVAC Service Supervisor

System One

Tempe, AZ • On-site

$110K - $130K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

HVAC Service Supervisor

Location: Phoenix, AZ Salary: $110,000–$130,000 per year (DOE) Job Type: Full-Time

Position Summary

We are seeking an experienced HVAC Service Supervisor to lead our residential and light commercial service team in the Phoenix market. This leadership role is responsible for overseeing daily service operations, coaching technicians, ensuring exceptional customer satisfaction, and driving department performance. The ideal candidate is a proven HVAC leader who thrives in a fast-paced environment and is passionate about developing high-performing teams.

Responsibilities

  • Lead, mentor, and supervise a team of HVAC service technicians.
  • Schedule and coordinate daily service operations to maximize efficiency and customer satisfaction.
  • Monitor technician performance, productivity, and quality of work.
  • Provide technical support and assist with diagnosing complex HVAC issues.
  • Conduct ride-alongs, coaching sessions, and ongoing training.
  • Ensure compliance with company standards, safety policies, and local codes.
  • Review completed work orders for accuracy and quality.
  • Manage customer concerns and resolve escalated service issues professionally.
  • Collaborate with dispatch, sales, and installation teams to improve workflow and customer experience.
  • Track department KPIs, including revenue, maintenance agreement growth, callback rates, and customer satisfaction.
  • Assist with recruiting, onboarding, and developing new technicians.

Qualifications

  • 7+ years of residential or light commercial HVAC service experience.
  • 2+ years of supervisory or management experience preferred.
  • EPA Certification required.
  • Valid Arizona driver's license with a clean driving record.
  • Strong troubleshooting skills across a variety of HVAC systems.
  • Excellent leadership, communication, and organizational skills.
  • Experience with service management software and mobile field technology.
  • Ability to motivate teams while maintaining high performance and accountability.

Compensation & Benefits

  • $110,000–$130,000 annual salary, based on experience.
  • Performance bonus opportunities.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and paid holidays.
  • Company vehicle or vehicle allowance.
  • Company phone, tablet, and uniforms.
  • Ongoing leadership development and advancement opportunities.

Join Our Team

If you're an experienced HVAC professional ready to lead a successful service department, we want to hear from you. Join a growing company that values leadership, teamwork, customer service, and long-term career growth.

Ref: #673-STS Denver

System One logo

About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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