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Customer Service Supervisor Jobs in Arizona (NOW HIRING)

DPDHL

Customer Service Supervisor

Waddell, AZ · On-site

$60K - $80K/yr

Customer Service Supervisor ? The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

DHL

Customer Service Supervisor

Waddell, AZ · On-site

$60K - $80K/yr

Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

DHL Germany

Customer Service Supervisor

Waddell, AZ · On-site

$60 - $80/hr

Customer Service Supervisor The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80,169 ...

Daikin

Customer Service Supervisor

Mesa, AZ · On-site

Responsible for time & attendance of Customer Service Representatives. * Delegate all work flow to team representatives and accountable for their goals and work performance. * Provide feedback to ...

Daikin

Customer Service Supervisor

Mesa, AZ · On-site

Responsible for time & attendance of Customer Service Representatives. * Delegate all work flow to team representatives and accountable for their goals and work performance. * Provide feedback to ...

Daikin

Customer Service Supervisor

Mesa, AZ · On-site

Responsible for time & attendance of Customer Service Representatives. * Delegate all work flow to team representatives and accountable for their goals and work performance. * Provide feedback to ...

Tjx

Retail Customer Service Supervisor

Phoenix, AZ

$15.70 - $16.20/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Team player, working effectively with peers and supervisors * Able to train others * 1 year retail ...

CHP Holdings

Guest Service Supervisor

Phoenix, AZ · On-site

**Job Summary:** We are seeking a Guest Service Supervisor to oversee the daily operations of our ... The ideal candidate will be responsible for ensuring exceptional customer service and satisfaction ...

All Copy Products

Field Service Supervisor

Chandler, AZ · On-site

$60K - $70K/yr

We are currently looking for someone who is team-oriented, innovative, great at helping customers ... Position We are seeking a Service Supervisor for our offices in Arizona including Chandler ...

Graybar

Customer Service Manager

Chandler, AZ · On-site

$80K/yr

Leads, coaches, and develops Customer Service Supervisors and team members to support strong performance, accountability, and employee growth. * Establishes individual and team performance ...

All Copy Products

Field Service Supervisor

Chandler, AZ · On-site

$60K - $70K/yr

We are currently looking for someone who is team-oriented, innovative, great at helping customers ... Position We are seeking a Service Supervisor for our offices in Arizona including Chandler ...

Albertsons

Service Supervisor

Litchfield Park, AZ · On-site

Provides excellent customer service and ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Assists ...

Albertsons

Service Supervisor

Litchfield Park, AZ · On-site

Provides excellent customer service and ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Assists ...

Albertsons

Service Supervisor

Litchfield Park, AZ · On-site

Provides excellent customer service and ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Assists ...

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All JobsCustomer Service Supervisor JobsCustomer Service Supervisor Jobs in Arizona

Customer Service Supervisor information

See Arizona salary details

$22.8K

$54K

$94.1K

How much do customer service supervisor jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer service supervisor in Arizona is $54,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $65,200.00 per year, depending on experience, location, and employer.

What does a customer service supervisor do?

A Customer Service Supervisor oversees a team of customer service representatives, ensuring they provide excellent service to customers. They are responsible for training new staff, monitoring performance, handling escalated customer issues, and implementing policies to improve service quality. They also evaluate team metrics and feedback to make recommendations for process improvements. Their role is crucial in maintaining customer satisfaction and supporting the goals of the company.

What are the key skills and qualifications needed to thrive as a customer service supervisor, and why are they important?

To thrive as a Customer Service Supervisor, you need strong leadership abilities, experience in customer service, and often a relevant associate or bachelor’s degree. Familiarity with customer relationship management (CRM) systems, call center software, and performance monitoring tools is typically required. Outstanding communication, problem-solving, and conflict resolution skills help supervisors motivate teams and address escalated issues effectively. These skills and qualifications are crucial for ensuring high team performance, customer satisfaction, and efficient resolution of service challenges.

What are the most common challenges faced by customer service supervisors, and how can they be addressed?

Customer Service Supervisors often encounter challenges such as managing high call volumes, handling difficult customer escalations, and maintaining team morale under pressure. Effective supervisors address these issues by implementing efficient workflow processes, providing ongoing training and support for their team, and fostering open communication to resolve concerns quickly. Building a collaborative environment and recognizing team achievements can also help in boosting motivation and overall performance.

What is the difference between Customer Service Supervisor vs Customer Service Manager?

AspectCustomer Service SupervisorCustomer Service Manager
ResponsibilitiesOversees daily customer service operations, manages team members, ensures quality serviceDevelops customer service strategies, manages larger teams, handles escalations, and sets policies
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service certificationsTypically requires a bachelor's degree; relevant certifications are a plus
Work EnvironmentCall centers, retail, or service departmentsCorporate offices, call centers, or retail management settings
Employer & Industry UsageCommon in retail, hospitality, and call centersFound in larger organizations across various industries

The main difference between a Customer Service Supervisor and a Customer Service Manager lies in scope and responsibilities. Supervisors focus on daily team oversight, while Managers develop strategies and handle higher-level issues. Both roles require strong communication skills and customer service experience, but Managers typically have more advanced credentials and broader responsibilities.

More about Customer Service Supervisor jobs

What are the most commonly searched types of Customer Service Supervisor jobs in Arizona?

The most popular types of Customer Service Supervisor jobs in Arizona are:

What are popular job titles related to Customer Service Supervisor jobs in Arizona?

For Customer Service Supervisor jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Customer Service Supervisor jobs in Arizona look for?

The top searched job categories for Customer Service Supervisor jobs in Arizona are:

What cities in Arizona are hiring for Customer Service Supervisor jobs?

Cities in Arizona with the most Customer Service Supervisor job openings:

Customer Service Supervisor jobs near you
Infographic showing various Customer Service Supervisor job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $54,048 per year, or $26 per hour.

Customer Service Supervisor

DPDHL

Waddell, AZ • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Customer Service Supervisor


?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000.

For roles within California the range is $70,304 - $90,000 and Washington is $80,169 - $90,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.

Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment?Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees?If you're looking for change, and you're ready to make changes ... we're looking for you.

Job Description

Coordinate and supervise the shift. Support staff activities on a daily and weekly basis. Provide an interface to the customer and follow up with operations to address customer issues. Review customer complaints with the warehouse management and/or transportation.


Execute daily customer contract requirements and identify accessorial activity

Interact with customer groups, as necessary, and provide first line of escalation for customer service issues

Ensure necessary documentation is completed and filed according with company and customer guidelines

Provide professional, safe, fair and secure work environment and direct daily activities

Lead support staff to increase productivity via improved work processes and associate development

Administer associate recognition programs as outlined in company/account/site guidelines

Ensure shift/daily/weekly workload planning and volume forecasting routines are accomplished

Manage and assist support staff in fulfilling daily business requirements and participate in collection of data for performance measurement

Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans

Ensure value-added services for customers are completed as required


Required Education and Experience

Bachelor's degree or equivalent experience, required

1-3 years of experience in a lead / supervisory / management position, required

1-2 years of logistics industry experience, preferred

Previous customer service and operations background, required

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.

Employment Type: FULL_TIME

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