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Customer Service Supervisor Jobs in Arizona (NOW HIRING)

Parker & Sons

Plumbing Service Supervisor

Phoenix, AZ · On-site

$90K - $120K/yr

Overview Parker & Sons is currently seeking a Plumbing Supervisor to join our team who are dedicated to delivering the best customer service experience every day! The Plumbing Supervisor's primary ...

Parker & Sons

Plumbing Service Supervisor

Phoenix, AZ

$90K - $120K/yr

Overview Parker & Sons is currently seeking a Plumbing Supervisor to join our team who are dedicated to delivering the best customer service experience every day! The Plumbing Supervisor's primary ...

Parker & Sons

Plumbing Service Supervisor

Phoenix, AZ

$90K - $120K/yr

Overview Parker & Sons is currently seeking a Plumbing Supervisor to join our team who are dedicated to delivering the best customer service experience every day! The Plumbing Supervisor's primary ...

Parker & Sons

Plumbing Service Supervisor

Phoenix, AZ

$90K - $120K/yr

Parker & Sons is currently seeking a Plumbing Supervisor to join our team who are dedicated to delivering the best customer service experience every day! The Plumbing Supervisor's primary ...

SmartRent

Director, Customer Service

Phoenix, AZ · Hybrid

The Director of Customer Service oversees the strategic and operational management of the Customer ... The Director guides a team of Managers, Supervisors and their respective agent teams to deliver ...

SmartRent

Director, Customer Service

Phoenix, AZ · Hybrid

The Director of Customer Service oversees the strategic and operational management of the Customer ... The Director guides a team of Managers, Supervisors and their respective agent teams to deliver ...

SmartRent

Director, Customer Service

Phoenix, AZ · On-site

The Director of Customer Service oversees the strategic and operational management of the Customer ... The Director guides a team of Managers, Supervisors and their respective agent teams to deliver ...

Greystar

Service Supervisor - Callia

Phoenix, AZ · On-site

Service Supervisor - Callia Full time Phoenix, Arizona Apply Now Save Job Job saved ABOUT GREYSTAR ... Demonstrates customer services skills by treating residents and others with respect, answering ...

IEWC

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

Reporting to the Customer Service Supervisor, this role manages the day to day customer activities such as customer orders, presale inquiries, and post-sale transactions. The CSR works ...

IEWC

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Reporting to the Customer Service Supervisor, this role manages the day to day customer activities such as customer orders, presale inquiries, and post-sale transactions. The CSR works ...

Kestra PWS

Client Service Supervisor

Tempe, AZ · On-site

$70 - $100/hr

Client Service Supervisor - Concierge The Client Service Supervisor in Concierge is a frontline ... High comfort level with CRM systems (Salesforce), advisor platforms, and custodial tools; able to ...

IEWC US

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Reporting to the Customer Service Supervisor, this role manages the day to day customer activities such as customer orders, presale inquiries, and post-sale transactions. The CSR works ...

IEWC US

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

Reporting to the Customer Service Supervisor, this role manages the day to day customer activities such as customer orders, presale inquiries, and post-sale transactions. The CSR works ...

System One

HVAC Service Supervisor

Tempe, AZ · On-site

$110K - $130K/yr

Manage customer concerns and resolve escalated service issues professionally. * Collaborate with ... supervisory or management experience preferred. * EPA Certification required. * Valid Arizona ...

System One Holdings, LLC

HVAC Service Supervisor

Tempe, AZ · On-site

$110K - $130K/yr

Manage customer concerns and resolve escalated service issues professionally. * Collaborate with ... supervisory or management experience preferred. * EPA Certification required. * Valid Arizona ...

System One

HVAC Service Supervisor

Tempe, AZ · On-site

$110K - $130K/yr

Manage customer concerns and resolve escalated service issues professionally. * Collaborate with ... supervisory or management experience preferred. * EPA Certification required. * Valid Arizona ...

System One

HVAC Service Supervisor

Tempe, AZ · On-site

$110K - $130K/yr

Manage customer concerns and resolve escalated service issues professionally. * Collaborate with ... supervisory or management experience preferred. * EPA Certification required. * Valid Arizona ...

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Showing results 21-40

All JobsCustomer Service Supervisor JobsCustomer Service Supervisor Jobs in Arizona

Customer Service Supervisor information

See Arizona salary details

$22.8K

$54K

$94.1K

How much do customer service supervisor jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer service supervisor in Arizona is $54,048.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $65,200.00 per year, depending on experience, location, and employer.

What does a customer service supervisor do?

A Customer Service Supervisor oversees a team of customer service representatives, ensuring they provide excellent service to customers. They are responsible for training new staff, monitoring performance, handling escalated customer issues, and implementing policies to improve service quality. They also evaluate team metrics and feedback to make recommendations for process improvements. Their role is crucial in maintaining customer satisfaction and supporting the goals of the company.

What are the key skills and qualifications needed to thrive as a customer service supervisor, and why are they important?

To thrive as a Customer Service Supervisor, you need strong leadership abilities, experience in customer service, and often a relevant associate or bachelor’s degree. Familiarity with customer relationship management (CRM) systems, call center software, and performance monitoring tools is typically required. Outstanding communication, problem-solving, and conflict resolution skills help supervisors motivate teams and address escalated issues effectively. These skills and qualifications are crucial for ensuring high team performance, customer satisfaction, and efficient resolution of service challenges.

What are the most common challenges faced by customer service supervisors, and how can they be addressed?

Customer Service Supervisors often encounter challenges such as managing high call volumes, handling difficult customer escalations, and maintaining team morale under pressure. Effective supervisors address these issues by implementing efficient workflow processes, providing ongoing training and support for their team, and fostering open communication to resolve concerns quickly. Building a collaborative environment and recognizing team achievements can also help in boosting motivation and overall performance.

What is the difference between Customer Service Supervisor vs Customer Service Manager?

AspectCustomer Service SupervisorCustomer Service Manager
ResponsibilitiesOversees daily customer service operations, manages team members, ensures quality serviceDevelops customer service strategies, manages larger teams, handles escalations, and sets policies
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service certificationsTypically requires a bachelor's degree; relevant certifications are a plus
Work EnvironmentCall centers, retail, or service departmentsCorporate offices, call centers, or retail management settings
Employer & Industry UsageCommon in retail, hospitality, and call centersFound in larger organizations across various industries

The main difference between a Customer Service Supervisor and a Customer Service Manager lies in scope and responsibilities. Supervisors focus on daily team oversight, while Managers develop strategies and handle higher-level issues. Both roles require strong communication skills and customer service experience, but Managers typically have more advanced credentials and broader responsibilities.

More about Customer Service Supervisor jobs

What are the most commonly searched types of Customer Service Supervisor jobs in Arizona?

The most popular types of Customer Service Supervisor jobs in Arizona are:

What are popular job titles related to Customer Service Supervisor jobs in Arizona?

For Customer Service Supervisor jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Customer Service Supervisor jobs in Arizona look for?

The top searched job categories for Customer Service Supervisor jobs in Arizona are:

What cities in Arizona are hiring for Customer Service Supervisor jobs?

Cities in Arizona with the most Customer Service Supervisor job openings:

Customer Service Supervisor jobs near you
Infographic showing various Customer Service Supervisor job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $54,048 per year, or $26 per hour.

Plumbing Service Supervisor

Parker & Sons

Phoenix, AZ • On-site

$90K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Overview
Parker & Sons is currently seeking a Plumbing Supervisor to join our team who are dedicated to delivering the best customer service experience every day!
The Plumbing Supervisor's primary responsibilities are managing daily operations and employee training and development. This position will be responsible for identifying training opportunities in cooperation with the Plumbing Leadership Team while designing and implementing training methods to achieve department objectives. Hiring is an essential function of our supervisor team that requires interviewing, and selecting future candidates for the plumbing team.
We offer:
• Market Value Compensation ($90,000 - $120,000 annual salary)
• Sign on Bonus/Relocation assistance (DOE)
• Year-round work! We stay busy.
• Company provided fully stocked vehicle, iPad, iPhone, uniforms, major tools and gas card.
• Health, Vision and Dental benefits package including a 401K with company match up to 30%, life Insurance, Short-Term and Long-Term Disability, 6 paid holidays and birthday PTO for every employee.
• A fun, work, life, balance culture.
• Advancement opportunities & continuous training for your professional development.
Responsibilities
What Will I Do?
• Develop a culture of growth and performance. Drive the plumbing department sales through increase drain cleaning and sewer replacements, increase water heater sales and higher invoice service work.
• Maintain operational excellence in all parts of the business, invoice completion/ processing, inventory control, safety awareness, reporting and paperwork flow.
• Dramatically improve technician performance. Increase average ticket, increase closing rate, increase average monthly truck revenue, increase water leads set and grow commercial sales.
• Maintain a 55% or greater gross profit margin.
• Promote lead setting for other service, specifically water conditioning leads.
• Monitor and control callbacks and warranties.
• Oversee all customer concerns with timely resolution. Demonstrate 100% customer satisfaction with all customers. Be active in customer retention programs, i.e. Parker Family Plan.
• Improve training programs for both technical and sales/ communication skills through both classroom studies and ride-a-longs.
Qualifications
Do I Have What It Takes?
• Management experience with an emphasis on effective coaching, providing feedback, performance management and fostering teamwork.
• Quality, safety, and performance Management
• Staffing experience including interviewing, hiring, and retention.
• Plumbing background (A MUST)
• Must pass a background check and drug screen and maintain a clean driving record.
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.
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